The Leonard Hotel  

Superb, outstanding staff. Clean, comfortable room with a huge bed and another separate living area with its own sofa bed. Large en-suite bathroom. Hotel location is very quiet, yet very convenient (less than 5 minute walk) to Marble Arch tube station (get the all day tickets), so you can get anywhere in London very quickly for sightseeing, eating and shopping. Would stay at The Leonard again.

It's far from Heathrow airport, so expect to pay 45-55 pounds, prearranged. It's worth it because the the tube or bus will be impractical.

We were happy with upgrade as we had our son with us, this gave us the space and privacy needed.

Previously, breakfast was cooked to order and was excellent. Mouse trap under four poster bed?! Hotel in need of refurbishment.

The staff were helpful, the restaurant/bar downstairs was fabulous to come back to after being out all day to have a drink, coffee/tea and dinner, breakfast. The staff were fabulous and only to happy to help you with any need or request

The rooms were too small for our luggage but we managed.

Pleasant,quiet hotel and n a good location within yards of marble arch,oxford street and hyde park. Old fashioned decor is pleasant and a change from chrome,glass and minimalist hotels. The bar was a quiet venue in evening to meet friends.the air conditioning worked and this was a factor in my decision to stay in this hotel.

The cooperation of the hotel staff and the cleanliness of the room

Nothing - the worst Hotel I have stayed in for 20 years

Room was small, dirty, dark and badly furnished and decorated. The room was however very expensive for something the size of a broom cupboard.

The hotel staff was helpful. It's nearby city for shopping.

While this hotel isn't a real luxury establishment, it has a good attitude. Accessories in the room are more than one might expect. Breakfast is generous. In fact 'generosity of thought' could be the hotel's defining phrase. The location is perfect for accessing London attractions. It's not the cheapest by any means, but I think I'll stay there again.

The room should have had a bit more drawer space - perhaps substituting a 2-3 drawer table for the one in my room (No 19). The bathroom extractor fan was inefficient.

Good location, near by Hyde park and Oxford Street. Lovely staff

Internet is very expansive

Nice staff, great location and reasonable price.

I did book a single but the room was very small.

On arrival I was offered a free upgrade to a suite which was expansive and very impressive indeed. The bed was very comfortable and the room was spotless & contained everything I needed - fluffy towels & robe, tea & coffee making facilities, aircon, iPod charger, plenty of channel choice on tv. Breakfast was delicious and the staff very attentive.

The only down point was the shower which kept going hot & cold and leaked over the bathroom floor. I guess a feature of old buildings is hearing movement in the rooms above, but the bed was so comfortable I soon fell asleep easily.

I stayed in The Leonard Hotel from Sept 8th till the 17th 2011. The best thing that I liked about it was the location, the friendly staff and the cleanliness. The location is perfect with the Marble arch Underground station with in walking distance, so is the Hyde park, a five or six restaurants, and a couple of 24 hrs mini-markets. The staff are friendly and will do anything to help, and the rooms are very clean

The Hotel is a modernized old house so most of the furniture is antique and some is falling apart actually. The sofa bed in the rooms are very uncomfortable. The main bed is a queen size not a king size, and there is no dressers (meaning there is no shelves to use except two small ones in the closet. For a family that is not enough we had to stuff our clothes in the desk and liquor cabinet !

We really cannot praise enough this hotel! The location, the rooms and especially the service was excellent.