The Liner at Liverpool

the closeness to everything the city centre etc. bathrooms were lovely and the added tea etc. in the room was a bonus as in Canada this isn't present. The beds were very comfortable and the lobby was beautiful. The patio was grand outside esp. if you are a smoker. Would love to come back esp. in the warmer months as it was my first time in your city I would highly recommend this hotel to my friends . The parking was an added bonus as we had a car and the fact we got there a bit early and the room was made up is a bonus for travelers as check in was handled efficiently.

The room is a good size & very clean as well as comfortable. The food was good in the Seven Seas Food Diner & was good value for money. The staff helpful & attentive too in the diner. The secure parking was helpful.

No one informed you what the arrangements were for getting out of the car park, in that you needed to get a token from reception & sign for it. Also I left something behind in the room & had an accident(slipping in the bath). However when I reported it at reception the staff did not seem particularly interested or concerned about how badly I had hurt my self. They also promised on three occasions to look for the item I had left behind & call me back to confirm it had been found but failed to do so until I asked for the name of the person I needed to write to with my complaint.

Hotel was good and only a five minute walk to shops and bars ,The room and bathroom a bit on the small side but clean and comfortable.The only negative bit was no safe in the room.

Yes no safe in the room.

We enjoyed the relaxed and comfortable surroundings, and the 'liner' theme worked well- we particularly liked the vintage suitcases at reception! The food, both at dinner and for breakfast, was excellent, freshly prepared and tasty. Staff were friendly, and helpful with a good local knowledge.

We were surprised, and unhappy , that management had made a decision to retain smoking rooms - and unfortunately we were allocated one as we booked last minute. The smell in the room, and along the corridor leading to the smoking rooms, was very unpleasant. Please consider dispensing with this option.

General air of luxury. Liked the fishtank.

Not clear where to find the restaurant for breakfast. Also, when found, the food was OK (not brilliant) and the ambiance was awful - crowded (small tables, having to push past other tables), noisy, echoey and generally unwelcoming atmosphere. Reminded me of a really cheap French hotel where they want tou out ASAP.

Perfect location in the city for train station, university, hospital and shopping. Staff were very friendly and breakfast was very good. Even though the location is close to the train station, there was no noise relating to it.

were not offered non moking room

location and easy parking, room service and coffee bar facilities

Announced on arrival I was alone and my room number broadcast in reception - should have been discreet.

shopping and visiting

Good, clean, friendly hotel with excellent food, in a good location for all city center attractions and shops.

the food was very nice and the staff were very helpfull

was very comfortable and cleanliness was of a very high standard. All my needs were met and the staff were very efficient and friendly