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28 Commercial Road, Hereford, HR1 2BD, United Kingdom – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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14 properties in Hereford
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122 verified reviews
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The Merton Hotel's staff speaks: English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
Packed Lunches, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Gilbies Bar & Bistro (1miles)
Based on 122 reviews
Value for money
Show reviews from:
Near Hereford Cathedral, this historic travelers inn dates back to the 16th century. Set in the center of the city, The Green Dragon offers free Wi-Fi and limited free parking.
Score from 457 reviews Good
This family run guest house is set in its own extensive grounds, less than 10 minutes’ drive from the centre of Hereford. It offers free Wi-Fi throughout, and there is free parking on site.
Score from 119 reviews Good
In one of Herefordshire’s prettiest villages, this charming inn offers free Wi-Fi and free parking on site.
Score from 288 reviews Wonderful
This 16th-century inn is in the beautiful Wye Valley, in the cider orchards between Hereford and Hay-on-Wye. It has free on-site parking, free Wi-Fi, a traditional bar and a modern restaurant.
Score from 280 reviews Excellent
Me and my Boyfriend loved the hotel , great area , quiet , staff were lovely and the room was sweet and it felt from home from home , bed was comfy ;) and there was great coffee facilities hahaha, woke up early for breakfast staff were amazing and was a great selection to choose from x
the colour of the bathroom ahah sorry :) but appart from that everything else was great
Room lovely and warm. Staff friendly Amazing retro Avocado Bathroom Suite Spacious Dining room Breakfast cooked well
would have like someone to take my case up/down the steep stairs to my room Over 18 TV channels freely available.Should be blocked and unlocked only on request to protect minors staying
Everything was excellent thank you. It was nice to see that an internal window had been put inside the original window to help keep the draught down from the bed by the window in the triple room. It certainly made a difference.
This year when we stayed, I had a broken leg and ankle which was mending very well but it has not fully healed yet, so when I came to use the shower and had to step into the bath, I felt quite unsafe as there are no hand rails on the wall. The bath was a bit slippy so I had to take great care. Although I am by no way elderly, there maybe others like me, as well as elderly people, who may appreciate a safety hand rail on the shower/bath wall.
Some of the staff, not all, were polite.
I'm sorry to have to say this. Everything looked weary and falling apart. It smelled damp and old and was a little depressing. Even train station waiting areas look fresher than my room. The worst ever bed! It was hard and wobbly, giving an impression that you would fall off it when you moved. Turning over in bed would wake me up as the bed was so creaky. A Full English breakfast was included in price - a joke. I could not have it ‘full’ as the staff repeatedly insisted that I choose only part of it which made me feel guilty of daring to want it ‘full’. The cost of staying there is definitely not value for money. .
Staff Location is very near to the train station and shopping area (city center). Breakfast.
Helpfulness of staff Simple uncomplicated single room Lack of loud 'musack' Good cooked breakfast value for money Good shower
Noise from back outside, but it was hallowe'en!
the breakfast was ok, although the service was below average. The only good thing about the hotel is proximity to the train station.
the bed was a tiny single -- suitable for a young teenager maybe, and horribly uncomfortable. the hotel has seen better days and smelt dirty, and the wifi did not work. also the toilet in my room was broken. Over-priced considering the room.
Fantastic staff. Great food. Good location. Good hotel and value for money!
Bed wasn't that comfortable. Radiator valve squealed under pressure. Double glazing didn't take much sound away from road noise.
I liked the size of the room, pub on the ground floor and breakfast
Nothing at all. The trip was very pleasant
My room number 7 did not have a shower! How can a hotel charge £62 for a room without a shower? I asked to be moved but was told the hotel was full but when I went for breakfast at 7.45am I was the only one in the breakfast room! funny that a full hotel has nobody for breakfast Stay away
We had a late arrival to the group, staff were happy to put up another bed at very short notice late in the evening. Comfortable rooms. Wholesome breakfast. Great value for money!
Breakfast , cheerful staff
Slightly shabby, terrible bathroom decor, noisy on Saturday nights
Very friendly staff, nice food and drink.
No car parking.
Location and price.
The place is pretty down at heel but I could put up with this if the toilet in my en suite flushed. It didn't. That's pretty basic these days ...
Location handy to train station
Outdated facilities Noisey
Very friendly and helpful staff.
Taps in bathroom rather stiff, and bath very slippery.
Everyone was very helpful. We needed to visit a nearby country home, the office staff found the best way for us to do this plus quotes on taxis. We had to catch an early train and would have missed breakfast but they packed a beautiful breakfast for us to take with us. The bar lady was great, very friendly, this was by far the friendliest place we have stayed at during our holidays.
Location. Between station and national bus stop. Not far from city centre. Serves well its purposes.
Old building, you could hear your fellow guests talking and watching TV.
People very nice and they sold drinks we all liked.
No car park, although found a slot outside.
Staff were very responsive. Excellent breakfast cooked to order.
very welcoming attitude
The staff were very helpful and efficient.
The hotel room (room 23) was not clean. The bathroom was an antique disgrace with an atmosphere of ingrained filth and decay. A strange smell of toilet freshener spray mixed with what this normally masks pervaded the premises.
Bed comfortable- nice crisp sheets Breakfast - good
Room on front of hotel-noisy because had to keep window open. Busy late night with people out having fun. Decor - shabby
Close to rail station, bus station and Town Center. Good "value for money" food. Comfortable bar and lounge areas. Very clean, well serviced rooms. Helpful staff.
Furniture and decor rather tired and well worn but the staff obviously do their best to ensure this does not spoil the general feel of the place.
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