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Newest reviews for The Legacy Mill Hotel

  • Sue
      United Kingdom
    27 August 2014

    The views and spaciousness of the room. The tasteful modernisation of the old building and decoration.

    Cheapness of the complimentary tea & coffee, only 2 coffee per person available & cheap Nescafé. No bottles of water available. This is clearly the difference between staying in an independent hotel and a chain hotel, even where the chain is setting itself up to be a quality location ! Shame ! Didn't bother to try the 'buffet' breakfast, I prefer to have breakfast cooked to order when staying for leisure purposes. It would have been great to have that option. Most independent hotels offer that option.

    8.8

  • Deborah
      United Kingdom
    26 August 2014

    Bed was comfortable

    Room to dark and not in the main building , shower poor quicker to have a bath breakfast cold

    6.7

  • Colin
      United Kingdom
    24 August 2014

    Lovely area, hotel in a good location.

    Hardest bed I've ever "slept" in. Pillows were not fit for purpose as they were almost flat. No mirror in bathroom so I didn't attempt to have a shave. Water pressure in shower was very low.

    6.3

  • Lin
      United Kingdom
    18 August 2014

    Food was excellent. All staff very friendly and always helpful and nothing too much trouble. Room clean and tidy. Great location.

    Creaking stairs and floorboards above room 12. No milk in room on two days. Would like a better range of real ales. Minor quibbles when weighed against the good points.

    9.6

  • Doreen
      United Kingdom
    13 August 2014

    We liked the fact that we could visit local attractions eg Lavenham which was quite close. Sudbury was also a lovely town to visit. The room was clean and had all amenities. We also found it to be quite quiet.

    It was very hot and we could have done with a room fan. I suppose I could have asked though!

    7.9

  • Anonymous
      United Kingdom
    13 August 2014

    I enjoyed the location of the hotel, friendly staff and great service.

    Our room was very hot and the only way to have fresh air was to open the sash window. The room was overseeing a travelled path and the window did not have a lot of covering besides the net and a roman blind. Maybe air conditioning in the room would work better. However this was a minor set back and it did not stop us from enjoying our stay.

    8.3

  • Anonymous
      United Kingdom
    7 August 2014

    Lovely location. Nice room.

    Lack of net curtain on window - allowed people on river path to look in. Lack of light - only 2 bulkhead lights apart from bed lights. One of them not working, so very dark when you closed the curtains to prevent being seen! Coffee expensive and weak. Suspect I was given a large coffee without being asked. Winter duvet in August. No hot breakfast options offered apart from fry-up.

    7.9

  • Spencer
      United Kingdom
    7 August 2014

    ROOM AND LOCATION WAS EXCELLENT

    NOTHING

    7.9

  • David
      United Kingdom
    6 August 2014

    situation

    windows need clean ,takes a lot away from hotel

    7.1

  • John
      United Kingdom
    4 August 2014

    Views from the roof top bar. Bar food was good and restaurant looked nice. Reception and bar staff were excellent.

    Noise outside of reception late at night. Decor in hallways and stairways looked tired. No lift to upper floors

    7.5

  • Victor
      United Kingdom
    4 August 2014

    Clean,quite, good food, Great staff, nice relaxed atmosphear. Comfy room. Good location.

    Needs to have a cocktail menu.

    7.9

  • Brenda
      United Kingdom
    4 August 2014

    All good. Excellent Superior double room. Restaurant good for dinner and breakfast.

    No light over the mirror in the bathroom for shaving etc. Also no towel rail in bathroom.

    9.6

  • Alison
      United Kingdom
    31 July 2014

    The staff were so helpful. The room was clean and even though we only had a standard room it was very spacious. The location was lovely overlooking the water meadows.

    Little disappointed with the breakfast being a buffet and not a huge choice but perfectly adequate.

    10

  • Anonymous
      United Kingdom
    29 July 2014

    Staff fantastic

    Shower to slow not enough pressure view small room

    6.3

  • Anonymous
      United Kingdom
    28 July 2014

    location lovely view of meadows from bedroom

    breakfast not included in price service at bar very slow

    7.5

  • Jacqueline
      France
    27 July 2014

    The hotel room was very comfortable.

    The restaurant food and service needs improvement. Waiting 20 minutes for our ordered wine. No offer of water while we were waiting. We had to ask for our bottle of wine. When it was offered it was warm white wine. The starters were average however, the main course of fish and chips was not to a edible standard. Fish over cooked and the skin was left on. Chips soggy and peas without any taste. While they did not charge us of the main a hotel of this standard should be able to produce a decent plate of fish and chips.

    6.3

  • Leonard
      United Kingdom
    27 July 2014

    The peaceful location above all, especially in those rooms alongside the river.

    In the 'superior' twin room it would have nice to have an armchair - there is space for one.

    7.9

  • Michelle
      United Kingdom
    23 July 2014

    A great relaxing stay. Amazing views over the countryside around.

    9.2

  • Dawn
      United Kingdom
    22 July 2014

    Very modern refurbished room overlooking river

    Room could do with a fan - very hot

    8.3

  • Nikolaas
      United Kingdom
    22 July 2014

    Pleasant location, convenient car parking, wifi, bed is okay and rooms are clean.

    No air conditioning, not enough fans for the rooms available, room size is tiny - what you would expect in London for the price, location although nice by old mill leat means lots of insects and mosquitos with window open, sash window will not stay open, the shower is more of a trickle, and the bathroom is so small it's hard to get into the shower without tripping over the toilet.

    6.3

  • John
      United Kingdom
    22 July 2014

    Location

    7.9

  • Neil
      United Kingdom
    22 July 2014

    The view was lovely over the water. Member of staff kindly gave us a parking space to park.

    Restricted parking

    6.7

  • Lindsay
      United Kingdom
    20 July 2014

    Location was okay, nice outlook to the rear of the hotel. Staff were good

    Areas of the hotel look tired, carpets on stairwell a bit shabby looking. Facilities after hours poor, expect a 4 star hotel to let guests have bar access after hours, we were down in the area for a wedding, so a large number of the wedding party stayed at the hotel. I know part of the hotel is listed, however, customers should be informed that there was no lift to the 3rd floor. We had some visiting grandparents from Canada on the 3rd floor, and no concierge service.

    7.5

  • Mark
      United Kingdom
    13 July 2014

    Nothing

    10

  • Gloria
      United Kingdom
    8 July 2014

    All things listed above plus good food

    No lift but staff helped with bags

    9.2

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