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34, Great Cumberland Place, Westminster, London, W1H 7TW – Show map – Subway access
Excellent location — rated 9.4/10! (score from 1102 reviews)
Rated by guests after their stay at The Montcalm.
Get instant confirmation with FREE cancellation on most rooms!
6 reasons to choose The Montcalm
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1102 verified reviews
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The Montcalm's staff speak: Slovak, Romanian, Portuguese, English
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Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! Internet via modem is available in the hotel rooms and is free of charge.
Free! WiFi is available in the hotel rooms and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 40 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Ticket service, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Non-smoking throughout
Slovak, Romanian, Portuguese, English
14:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 95 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Montcalm accepts these cards and reserves the right to pre-authorise your card prior to arrival.
The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1102 reviews
Show reviews from:
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I really liked everything. The staff were really friendly, amazing service, breakfast, and the bedroom is great!
Nothing to be honest
Helpful staff and quick service . The room is modern and clean . The elevators are spacious . Complementery Basket of fruits is provided. Good location few minutes walk to Marble Arch .
The room and bathroom is little tight but manageable. The safe box is not good and might lock by itself , it must be changed to a better brand . No cloth slippers are provided in the room .
maintenance standard low concierge service dsicrimination room size tight
some of the staffs are very good
air condition dod not work for 2 days, refrigerator did not work for 3 days and not cold enough even when it had been fixed, the elevator without air at all, the gym is repulsive, and the room too small, no way to be a 5 star hotel
Friendly welcoming staff. Attention to detail ie thoughtful little extras on arriving at hotel such as fresh fruit - which was replaced daily - choice of room aromas and pillow selection and complimentary bottles of water etc. great place to stay when visiting a London.
I'm not a fan of UHT milk but I guess I could have asked fur fresh milk!
Incredible hotel with excellent staff in the center of London. The rooms are amazing, and the room service is brilliant.
Acceptable room size, clean modern rooms, friendly staff specially the duty manager Mr. Turban.
Rooms rate are a little bit expensive
The best thing is the location
1 - the staff was very rude with children , especially the house manager. 2 -rooms are very very small 3 - I payed for Montcalm club room and regular room , but all my rooms were exactly the same 4 - breakfast has very limited options, buy breakfast from the supermarket much much better.
Nice rooms which are spacious enough (not always the case in London). Nice touches such as pillow sprays and scents in the room. Staff are friendly and helpful.
Loved the room was perfect especially the added touches as it was my boyfriends birthday a nice birthday cake balloons and choc strawberries with complements of the hotel, free bottle of wine. the staff were super friendly & helpful welcomed us, had breakfast the next morning was lovely. Apart from another guest staring at us like we wernt meant to be there #weworkgotjustasmuchrightsasyoulove
Everything and the staff are soooo friendly
For a five star hotel tooth brush better be available
Bad night sleep and staff did not care.
staff were so kind especially receptionist and guest relation, both can understand what you need exactly.
no thing recorded as negative
fast efficient, reception, very helpful, lovely rooms, fast lifts, nice small spa area, good bar and reception area.
breakfast on first morning 29/07/14, was a shambles, took mutliple requests and long wait for our cooked brekfast. brekafast day 2 was like a new hotel, 5 star service and couldnt do enough for us, so hopefully just a glitch on first day.
Location Pool and spa
No water in room Very small room Tiny window in upper corner of room made of frosted glass
I stayed here last week with my husband and we had a lovely time fabulous hotel and location.
Nice staff, excellent location
The room called deluxe double was smaller than expected, air conditioning was not enough for hot July days and you could not open window. Just one wall plug for 2 tablets, 3 phones, 1 laptop and a photo camera is obviously not enough. Very dark bathroom, definitely not enough light for shaving or make-up
quiet room. excellent staff. comfortable bed.
small spa/pool with current not working.
Location and the room.
loved the complimentary upgrade on arrival! lady on reception was professional, polite and above all very welcoming! champagne bar late evening was very good too!
Having to go home
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