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Newest reviews for The Montcalm

  • Karim
      United Kingdom
    28 August 2014

    I really liked everything. The staff were really friendly, amazing service, breakfast, and the bedroom is great!

    Nothing to be honest

    9.6

  • Mazen
      Saudi Arabia
    28 August 2014

    Helpful staff and quick service . The room is modern and clean . The elevators are spacious . Complementery Basket of fruits is provided. Good location few minutes walk to Marble Arch .

    The room and bathroom is little tight but manageable. The safe box is not good and might lock by itself , it must be changed to a better brand . No cloth slippers are provided in the room .

    7.5

  • Kai
      Macao
    28 August 2014

    Location best

    maintenance standard low concierge service dsicrimination room size tight

    6.3

  • Kris
      United Kingdom
    20 August 2014

    everything

    nothing

    10

  • Tareq
      Kuwait
    16 August 2014

    some of the staffs are very good

    air condition dod not work for 2 days, refrigerator did not work for 3 days and not cold enough even when it had been fixed, the elevator without air at all, the gym is repulsive, and the room too small, no way to be a 5 star hotel

    3.3

  • Jacky
      Australia
    14 August 2014

    Friendly welcoming staff. Attention to detail ie thoughtful little extras on arriving at hotel such as fresh fruit - which was replaced daily - choice of room aromas and pillow selection and complimentary bottles of water etc. great place to stay when visiting a London.

    I'm not a fan of UHT milk but I guess I could have asked fur fresh milk!

    10

  • Anonymous
      Nigeria
    11 August 2014

    Everything

    Nothing

    9.6

  • David
      United Kingdom
    11 August 2014

    Incredible hotel with excellent staff in the center of London. The rooms are amazing, and the room service is brilliant.

    10

  • Ibraheem
      United Arab Emirates
    9 August 2014

    Acceptable room size, clean modern rooms, friendly staff specially the duty manager Mr. Turban.

    Rooms rate are a little bit expensive

    8.3

  • Mohammed
      Saudi Arabia
    5 August 2014

    The best thing is the location

    1 - the staff was very rude with children , especially the house manager. 2 -rooms are very very small 3 - I payed for Montcalm club room and regular room , but all my rooms were exactly the same 4 - breakfast has very limited options, buy breakfast from the supermarket much much better.

    5.8

  • Julian
      Malaysia
    3 August 2014

    Nice rooms which are spacious enough (not always the case in London). Nice touches such as pillow sprays and scents in the room. Staff are friendly and helpful.

    Nothing

    10

  • Jodie
      United Kingdom
    1 August 2014

    Loved the room was perfect especially the added touches as it was my boyfriends birthday a nice birthday cake balloons and choc strawberries with complements of the hotel, free bottle of wine. the staff were super friendly & helpful welcomed us, had breakfast the next morning was lovely. Apart from another guest staring at us like we wernt meant to be there #weworkgotjustasmuchrightsasyoulove

    10

  • Anonymous
      Kuwait
    1 August 2014

    Everything and the staff are soooo friendly

    For a five star hotel tooth brush better be available

    9.2

  • Tim
      United Kingdom
    31 July 2014

    Bad night sleep and staff did not care.

    7.5

  • Sofiyan
      United Kingdom
    31 July 2014

    staff were so kind especially receptionist and guest relation, both can understand what you need exactly.

    no thing recorded as negative

    10

  • Mark
      United Kingdom
    31 July 2014

    fast efficient, reception, very helpful, lovely rooms, fast lifts, nice small spa area, good bar and reception area.

    breakfast on first morning 29/07/14, was a shambles, took mutliple requests and long wait for our cooked brekfast. brekafast day 2 was like a new hotel, 5 star service and couldnt do enough for us, so hopefully just a glitch on first day.

    9.2

  • Anonymous
      United Kingdom
    29 July 2014

    Location Pool and spa

    No water in room Very small room Tiny window in upper corner of room made of frosted glass

    8.3

  • Kane
      United Kingdom
    28 July 2014

    I stayed here last week with my husband and we had a lovely time fabulous hotel and location.

    10

  • Terry
      Australia
    28 July 2014

    Small room

    7.1

  • Boris
      Russia
    27 July 2014

    Nice staff, excellent location

    The room called deluxe double was smaller than expected, air conditioning was not enough for hot July days and you could not open window. Just one wall plug for 2 tablets, 3 phones, 1 laptop and a photo camera is obviously not enough. Very dark bathroom, definitely not enough light for shaving or make-up

    7.9

  • Anonymous
      United Kingdom
    27 July 2014

    Great service

    9.6

  • Anonymous
      United Kingdom
    27 July 2014

    quiet room. excellent staff. comfortable bed.

    small spa/pool with current not working.

    9.6

  • Trevor
      Australia
    27 July 2014

    Location and the room.

    Price.

    7.5

  • Paul
      United Kingdom
    25 July 2014

    loved the complimentary upgrade on arrival! lady on reception was professional, polite and above all very welcoming! champagne bar late evening was very good too!

    8.8

  • Roger
      United Kingdom
    24 July 2014

    The atmosphere.

    Having to go home

    9.6

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