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The Montcalm
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When would you like to stay at the The Montcalm?
Top
Based on
80
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Susan
Young couple
King's Lynn,
United Kingdom
November 25, 2009
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Very friendly, clean hotel. Very nice. I am partially deaf, there was no subtitles on the TV in the room, however there was in the bathroom but cannot stay in the bathroom for too long to watch it. |
9.5 |
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Anonymous
Mature couple
United Kingdom
November 18, 2009
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Helpful staff and an excellent meal |
8.5 |
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Archie
Mature couple
Co Wicklow,
Ireland
November 18, 2009
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The staff are friendly and the hotel's public areas and bedrooms are clean and fresh. The room we had was a reasonable size for London and well appointed. The technology doesn't work properly. On 4 occasions the keycards failed to unlock our room and had to be re-programmed. This problem was very badly handled by the staff and even the manager. Also, the televisions (there's even one in the bathroom!) didn't work very well. On arrival we ordered sandwiches in the lobby - these took 45 minutes to arrive. Lots of staff wandering about, but none really ready to help in any useful way. |
7.5 |
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Anonymous
Solo traveller
United Kingdom
November 16, 2009
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Clean, good sized room |
9 |
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Anonymous
Solo traveller
Israel
November 16, 2009
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the service the price |
6.5 |
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Daniel
With friends
Redcar,
United Kingdom
November 15, 2009
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Fantastic location- very close to the Marble Arch and Oxford street. Twin rooms were fully booked, although I did get confirmation from booking.com stating that I had sucessfully booked a twin room. The hotel was very over-priced and pretentious and I definitely did not feel welcome at the hotel. |
7.5 |
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Khalid
Solo traveller
Riyadh,
Saudi Arabia
November 15, 2009
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it is close to underground station |
9.5 |
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Anonymous
Mature couple
Saudi Arabia
November 13, 2009
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i liker the sataf and the rooms and the location |
9 |
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Howard
Family with older children
Cambridge,
United Kingdom
November 13, 2009
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location good for the west end rooms very smal for a five star |
8 |
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Brierley
Solo traveller
Henley on Thames,
United Kingdom
November 13, 2009
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The staff were excellent, the rooms were very clean and well designed. The tv at the end of the bath was brilliant. Technically advanced (door signs - much better than hanging ones). Great location next to the tube station and Oxford street. The rooms were a little small for the price. The bath room tv didn't show bbc 1,2,3 (minor point!) |
9 |
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Andrey
Family with young children
Москва,
Russian Federation
November 10, 2009
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Good location, brand new facilities and friendly staff. Standard rooms are quite small for 2 people with luggage |
9 |
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Anonymous
Family with older children
Hong Kong
November 5, 2009
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The location is good. They don't like Chinese. They need to ask/request to provide the normal service, not like in HK or Asia's Hotel. |
6.5 |
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Stella
Solo traveller
Amman,
Jordan
November 3, 2009
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The location was perfect! The bathroom was fantastic and a good size especially compared to the size of the room. The room was more than adequate for one person but I think it would have been a bit small for two people. Great bar! |
8 |
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Popescu
Young couple
Alexandria,
Romania
November 1, 2009
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The hotel is well situated, excellent services, restaurant and serving are good |
8 |
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Ingunn
Young couple
Reykjavik,
Iceland
October 29, 2009
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Good bed, good tv, clean. The form of the sink in the bathroom, not enough space on the table in the bathroom, the shower made the floor all wet, the breakfast was not versatile and delicious. There was not enough lighting in the room. |
7 |
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Sean
Mature couple
County Laois,
Ireland
October 23, 2009
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Location and extremely helpful staff impossible to justify pricing breakfasts at 20 pound per person |
9 |
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Anonymous
Family with older children
Switzerland
October 21, 2009
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good hotel in good location. Very nice staff. Small rooms for the price. |
9 |
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Murat
Group
Ankara,
Turkey
October 19, 2009
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A fantastic boutique hotel, at the very center of the city. Minutes away from tube and Oxford St., Hyde Park. One of a kind unique design in lobby and rooms. Capacious rooms with style. I loved the glass in the shower overlooking the bedroom. Great idea ! The staff were extremely kind and considerate. I will definetely stay again. The rooms in the basement are a bit dark and unpleasant. Be sure you stay above ground. |
9.5 |
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Charlotte
Young couple
wolverhampton,
United Kingdom
October 18, 2009
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excellent location for the tube and oxford street shopping the room was small |
8.5 |
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Jane
Solo traveller
Casatenovo (LC),
Italy
October 18, 2009
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I particularly liked the very central, convenient location and the friendliness and helpfulness of the staff - they're really very attentive. Very comfortable hotel with attractive decor. The "view" from my room was basically onto some brick walls with a glimpse of sky. The room was rather small. |
8 |
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Natalie
Young couple
Shoreham By Sea, West Sussex,
United Kingdom
October 14, 2009
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Room was very clean and great decor Our room was not ready intil 5.15, and check in was at 2!! A complete waste of money as we did not get our moneys worth of the room as we had plans for the evening. It ruined our anniversay |
7 |
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Gill
Mature couple
horsham, west sussex,
United Kingdom
October 7, 2009
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The design features in the room, the calming ambience of the hotel lobby, the bar - which gave us the best Gin and Tonics....Hendricks!! We were so impressed by the friendly staff, who were helpfull and cheerful, the bed was so comfortable and the linen was to die for - and the Aqua de palma toiletries....a nice touch! |
9.5 |
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Mary
Solo traveller
westmount,
Canada
October 5, 2009
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staff was super great and the rooms were really nice. love this place. there was a lot of hammering going on, but i think it was because they were still doing a few renovations. |
10 |
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Anonymous
Solo traveller
Netherlands
October 1, 2009
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Design of the rooms, helpfulness of most of the staff, very modern and brand new in a very nice location (near Marble Arch). Internet access was free Although shown on the booking.com website, the spa was not yet ready. It took a day to have the internet access working. The room (even it was an executive room) was rather small and does not have a lot of storage, the price was rather high for this size of room. Breakfast very expensive (27 gbp) while rather standard. I think however that the hotel has a lot of capabilities and can therefore become very attractive, if actions are taken to tackle the above |
6 |
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Laura
Group
swansea,
United Kingdom
September 28, 2009
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I was due to meet my mother at the hotel, she arrived 30 minutes before me and was made to pay the full amount for the stay, even though she repeatedly informed them I was paying and they had my card details. After locating my room i was in a state of shock as to its cramped size and airless atmosphere (5* with 5* prices!). i then went back down to reception to find out the location of the pool and gym also to request a hotel information booklet and directory and a room service menu, (This never materialised durinng our stay. I was informed that the pool/spa/gym was not open yet as the hotel was still being built. Also the main restaurant was not open yet but we could eat in the bar if we wanted. |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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