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Bayshill Road, Cheltenham, GL50 3AS, United Kingdom – Show map
Excellent location — rated 9.3/10! (score from 321 reviews)
Rated by guests after their stay at The Montpellier Chapter.
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91 properties in Cheltenham
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322 verified reviews
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The Montpellier Chapter's staff speak: English
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Terrace, Sun terrace
Golf course (within 3 km), Fitness centre, Spa and wellness centre, Massage, Library
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Daily maid service, Meeting/banquet facilities, Fax/photocopying, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
15:00 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 321 reviews
Value for money
Show reviews from:
Offering a restaurant, a bar and a games room, No131 The Promenade is located in Cheltenham, 6 minutes' walk from the Montpellier Gardens. Free Wi-Fi access is available.
Score from 53 reviews Superb
In the stylish Montpellier district of historic Cheltenham, this Hotel du Vin features a beauty spa and French bistro. The luxury rooms have Egyptian linens, free Wi-Fi and air conditioning.
Score from 167 reviews Very good
With stylish décor, The Cheltenham Townhouse & Apartments offer free Wi-Fi and freshly cooked breakfasts in central Cheltenham. Theatres, shops and galleries are all within 0.5 miles’ walk.
Score from 648 reviews Superb
At the top of Cheltenham’s tree-lined Promenade, this elegant 4-star hotel offers luxurious air-conditioned bedrooms, an AA Rosette restaurant and car parking.
Score from 342 reviews Good
No reception Small Rooms Cheap wooden finish Small Bath Expensive Staff had little scope to improve the experience
Bedroom was cold. Heating could not cope with the cold weather, even with an additional radiator in the room. May be the room stat is faulty.
Good location, nice design but cramped room
We ate in their restaurant and within 4 hours both my wife and I were ill. We ate in common the chicken and had not eaten all day. The management said "they take this very seriously" but then made us fill in a form for which we had to wait 10 days for a reply. Of course they denied everything and even put "without prejudice" at the top of the letter! All we wanted was a "sorry" but, no chance. Despite it being a great building we will not be staying again.
Polite staff, generous portion of food, clean tidy modern room and bathroom, free wifi and parking
A bit far from town
Easy fast check in. Friendly staff. great location.
I loved it.
The slowness of the staff after ordering drinks and breakfast we felt like they had forgotten about us and had to remind them .
Location and friendliness of staff
The hotel was modern, clean and is situated in a super location. We were able to park up for the weekend and walk into town and explore the Montpellier region. The breakfast was great and the hotel had lots of friendly staff around to help.
Bathroom was very small especially since we paid for a superior room. It took a little while to get the room warm.
Nice combination of modern interior in an old building.
Staff forgot to book a taxi. Absence of a reception is a bit of a nuisance.
Nice ambience and relaxing atmosphere in communal areas. Restaurant looked great but only had breakfast there on this occasion.
Bathroom very small.
Hotel easy to find free car parking & wifi, very close to lots of bars shops & restaurants. lovely city location
a little too minimalist for me but that's my personal taste and nothing against this hotel
location and style of the hotel
Parking can get busy and may require use of street parking.
Perfectly placed hotel, polite professional staff and excellent service. Probably second to none!
Reception staff and decor
Attitude of bar staff!
The staff were very good, our room on the second floor was of a good size with good décor. The hotel has a good location for town, with many bars and places to eat close by. The breakfast is cooked to order along with a cold buffet. Reception is a bit odd with just a computer on small table but its a modern hotel which meets the needs of its clients.
My only comment would be the bar, not very well stocked and I thought expensive.
Staff were very friendly and helpful. Our request to change rooms so that we had bath and shower rather than wet room was dealt with happily and quickly . Breakfast had a good selection and the evening meal on night we dined in was excellent. Staff were both efficient and friendly.
The heating system / air con was a constant noise in room although it didn't stop us sleeping.
Stylish. Great restaurant. There was a problem with hot water in the morning, but the hotel refunded 50 % of the room cost in comensation.
The 'reception' area was confusing, and ther was apparently no permanent presence of reception staff.
Atmosphere decorations staff restaurant / bar rooms/ IT equipment spa
Table in restaurant not secured for residents.
Friendliest and warmest staff i can remember in a hotel
friendly staff, excellent food
it was expensive, the bed was ridiculous it was only inches off the floor. I suffer with a bad back and getting up the morning was agony
We enjoyed our stay. The staff were very helpful. Lovely atmosphere throughout the hotel. Lovely meal, reasonably priced. The room had a good range of extras - coffee maker, iPod. Good
I didn't enjoy the red wine. Asked for a merlot but the wine was quite sharp, not a typical merlot. So I didn't have another one, which I would have enjoyed.
For that money I would expect more than a box for a room
Sower gel and shampoo locked in a container with a faulty dispenser, free mini bar was a joke. Very disappointed
Nothing stood out as being anything special.
We didnt like the noisy air conditioning which we couldn't switch off.
Location , food & staff were exceptional
I really enjoyed my stay. In terms of value I think breakfast should have been included. Young girls act as hostesses with portable laptops. The printer was broken so I couldnt get my invoice but it was emailed to me immediately. The young staff were very pleasant but I missed having a mature host to great me. It felt a bit like I used to feel travelling on Ryan Air... Where are the grown ups in case of an emergency! No salt and pepper brought on room service tray, didn't ring down as food would have got cold. But ideally liked it here and would definitely return. Great desk for walk with lots of sockets. Great fridge with fresh milk and both still and sparkling water which was complimentary. WONDERFUL bed and pillows etc.
Staff sweet but felt slightly amateurish. Would have liked a robust and friendly concierge/host/hostess. Would have liked option of paying quickly on departure instead of queuing and staff kept having to disappear to a printer somewhere else. This is a minor detail but could be smoother.
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