The Moorhill House Hotel  

The swimming pool was quite small but as we were the only people in there at the time, it was ok. The sauna was good and the changing facilities were clean. A bit small if the pool area gets busy.

We found the hotel to be incredibly overpriced for what we got. We booked what we thought was the best room, but although it was clean, it was very standard. To have a larger breakfast, there was a charge of £2.50 which is a rip off when you are paying as much as we did to stay there.

I have stayed at the Moorhill House Hotel several times during the last the last few years in order to visit my mother and aunt who are in a residential home in Bransgore. I have always found the staff and service to be extremely good and the breakfast and dinner well cooked and served. The rooms are always clean and welcoming and because of its location it is a very quiet hotel.

I specifically booked this hotel as it accommdated my dog. The location of the hotel is fabulous as it is right in the heart of the New Forest and the walks are just great. The hotel even supplies towels (at the door) to wipe down your dog after walks. I didn't use the indoor swimming pool but will do so on my next visit.

Good location,wildlife, walks etc - nice walk to Burley. Breakfast good.

Nice room but unfortunately the floor above was very creaky. Good breakfast. Peaceful location.

We found it clean, comfortable and heading towards the 'upmarket', luxury end of the scale, without making you feel uncomfortable or awkward. The pool was empty and the sauna likewise; we would definitely recommend a stay at the Moorhill House - we plan to repeat our stay!

If I had to criticise at all it was the lack of staff; there appeared to be only one one young lady who seemed a bit tired, but was doing her best. She seemed inexperienced and a little 'left too it', but no criticism of her personally intended.

The staff could not have been moer helpful and the food was delicious.

Ideal locality for touring the forest. Peaceful and relaxing. Staff couldn't be more helpful.

Food good, but limited menu and pricey

Extremely quiet and relaxing. Exceptionally welcoming and friendly staff. Hotel and grounds in very good order and its location means you can switch off from the outside world if you want - if you don't the free WiFi is there to keep you connected. Didn't have dinner in the restaurant but the breakfasts were lovely.

The bed was very small. And the small road off the main road to Burley leading to the hotel has 150 yards of horrendous potholes so go slow.

We arrived on Thursday evening and were told that you had misread our booking and we only had one room not two as we had requested. The reception lady said she would have to offer us a different room which apparently was an upgrade (I could not see any difference between the two rooms). The lady then done the most bizarre thing and come into the room and removed what she called the extras (water, robes, slippers and teabags). I could'nt believe it, as it was you that messed up the booking in the first place, the least you could do was let us keep the (extras). Very strange idea of customer service and how to get guest to return don't you think???

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