The Morritt Hotel  

As a wedding venue we could not fault the Morritt; it was a wonderful day from start to finish. Everything was well organised and the wedding breakfast was delicious; probably the best food we've ever had at a wedding! Perfect day.

My husband and I stayed at the Morritt on 14/01/2012 , as we were attending our friend's wedding there. We paid more for a 'Gold' room (Superior Double), as we like comfort and luxury if we stay in a hotel. Unfortinately we were very disappointed! We stayed in the 'Peg' room, which could only be described as 'tacky'. However this was not the main problem. Our room was situated at the end of the right hand side of the hotel and was bitterly cold! We noticed the cold as soon as we went through the doors to the small corridor that led to our room; it was noticably colder than the passageway we had just left. When we entered the room it was icy cold and the radiator was just warm. We rang reception straight away, as we had to get ready for the wedding and were reluctant to even remove our coats. We were told that the heating would come back on soon as it was on a timer, but the receptionist would see what she could do. The heating did come on and the radiator was hot, but had no effect on the coldness of the room. The bathroom was even worse! There was only a heated towel rail to heat the bathroom and this was switched off and we could not switch it on. We rang reception again and were told that someone would deal with this while we were at the wedding. When we returned to our room later that evening, it was on but had no effect whatsoever at heating tthe towels, let alone the bathroom. We spent the night freezing and could not ask to be moved because we were at a wedding and did not have time to move our belongings, as we understood it; the hotel was full anyway and there did not seem any point as we were only staying one night. There was also a lack of toiletries. We expected there to be be shampoo etc and tissues, as we have had these items in rooms that we have paid less for; therefore we did not take them with us.

Style and friendliness

Friendly and helpful, outstanding bar and barman, spacious room with view, easy easy parking, access to Barnard Castle area and Durham - the best hotel on a two month trip!

The ambience, the fires, the great service, the lovely food, the mural in the bar, the peace and quiet...

Setting service at dinner

There was only one set of towels ... the toilet did not flush well.... There was no room for a suitcase even though a platform for this was provided in a collapseable for..... I have a personal abhorrence of covering the bed with cushions that have no purpose whatever in the bedroom....... The bed was short.....breakfast was poorly delivered. The table was so small we had to move to a two placement table as there were two of us..... The coffee was provided as a pot for one and when asked for more a two pot pot was provided..... A two pot pot should be provided first off not to wait to be asked.

the service and atmosphere

would have preferred to stay in the main hotel as the road surface walk to the cottage rooms is quite rough and do not regard it as a "complimentary upgrade" to be moved out of the main hotel

Good foodand attentive service

Food and drinks were superb and the staff were very helpful and friendly.

a very comfortable good standard country hotel

The ability to relax in lovely surroundings. Also during our stay we met up with the wedding planner, who is lovely and very attentative to your requirements, little did I realise that this person is the owner !! How nice to see someone so senior, yet so down to earth to ensure everything within her grasp is providered and delivered professionally -Such a refreshing chance to see especially as we are now book to get married there early next year !!

absolutely fantasitc food, friendly service -loved the place!

I had visited the hotel years ago with my husband and wished to return and was very happy with the experience, the young girl Sadie was a delight as a receptionist. I am now very aged but perhaps will return one day soon

It is a delightful hotel loved it, would like to live there

The Morritt arms is a well presented and well run hotel.Very child freindly and could do enough to make our stay wecoming.Barnard castle is a lovely area.