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Newest reviews for The New Gables Guesthouse

  • Helen
      United Kingdom
    12 August 2013

    Clean, friendly staff

    cold shower , bit noisy being close to road

    8.3

  • Anonymous
      United Kingdom
    2 August 2013

    Absolutely Nothing! Horrible experience. Dirty, mouldy, no hot water. The bed you could feel the springs...

    Everything!!!

    2.5

  • Louise
      United Kingdom
    30 July 2013

    We got there early and could check in straight away. The breakfast was very tasty

    Poor nights sleep due to very loud road noise

    6.7

  • Michael
      Australia
    26 July 2013

    The room was clean and comfortable and the staff were courteous and helpful

    We had little or no hot water in our room for most of our stay

    7.9

  • Diane
      Australia
    25 July 2013

    Nothing. Maria the cleaner and Charles and Kevin tried to help but they were pushing the proverbial uphill!

    This is the equal worst hotel I have ever stayed in. The other was the Cotton House in Budapest. Nothing in the online description matched the reality other than words such as and, the etc The hotel police should close this place down or at least send the owner to a real hotel, at his expense, to see what a hotel should be. I did start to worry when I checked the reviews closest to my stay but by then there was no refund possible and all other hotels were booked due to a big sporting event. I would like to reiterate a previous reviewer and say vey genuinely do not stay here,

    3.8

  • Gail
      United Kingdom
    25 July 2013

    The room was clean, but the bathroom had tiles missing & there was no shower curtain. There was 1 bath towel& no hand towels. There were 3 pillows on the doible bed that were unbelievably thin. The mattress went to about 2 ins thick when you laid on it & all you could feel was springs sticking out everywhere. The light in the room was just a lightbulb with no shade. No bedside cabinets & 1 wardrobe with no hangers. We arrived for breakfast first & there were crumbs & food marks on the table cloths & were clearly from the morning before. Coffee was cheap tasting instant & the breakfast consisted of budget sausages, beans, 1 rasher if bacon that was only cooked on one side, a hash brown& a fried egg. There was bread for toast & this was fine & the one member of staff tried to be helpful, but struggled to understand some requests.

    3.3

  • Jonathan
      United Kingdom
    24 July 2013

    Clean rooms Cheap

    No hair dryer in room when website said there was

    8.3

  • Claire
      United Kingdom
    20 July 2013

    no shower curtain or bathroom curtain or blind and it was directly in view of 3 other windows and fire stair case. The room was filthy. Bed was filthy and i had to sleep on top of the douvet as matress was so bad and because i didnt want to get in the bed. The wardrobe had no hangers and there wasnt a chair or a mirror in the room. Would never stay again.

    4.2

  • Anonymous
      United Kingdom
    16 July 2013

    Nothing

    All of it

    2.9

  • Wendy
      United Kingdom
    14 July 2013

    It was good value. The shower was hot and powerful. breakfast was cooked to order and was tasty.

    The room did not come with towels or hair-dryer as advertised. It was very noisy at night as it was very hot and we had to have the windows open.

    4.6

  • Lloyd
      Canada
    13 July 2013

    The staff were very friendly; the room was quite spacious and clean. For travelers with disabilities, the facilities are completely accessible. Breakfast is indeed on offer as advertised.

    The property does not in any way fit the description given in the review on Booking.co's page. "Maria" and "Debbie" were nowhere to be found, and it must be said that the place has zero to negative ambience. It feels like the most basic of youth hostels. The only lighting was a bare bulb high on the ceiling; no décor, no garden as advertised. The neighborhood is fine, but must be described as "downscale." Adequate accommodations, but very disappointing compared to the description.

    5.4

  • Lola
      United Kingdom
    13 July 2013

    The location to the town and university were not very far a d about was easy. The availability of parking.

    There was poor organisation for our breakfast on the first morning toaster not fully working, no plates, not enough juice glasses, breakfast order was wrong for one person, there was no shower curtain on one room so the occupants has to be moved, the payment card reader was not working so I had to go across the road to withdraw cash.

    3.8

  • Sue
      United Kingdom
    7 July 2013

    Nothing it was the worse place I have ever stayed in my life!

    1. They changed our booking. 2. We had ensuit 3. We had no hot water 4. The breakfast was pre cooked and then microwaved on demand 5. The receptionist worked a shift of 20 hours I can not believe you promote this guesthouse it was awful!

    3.3

  • Sally
      United Kingdom
    5 July 2013

    Receptionist was helpful and friendly. Wi -fi signal was strong & consistent. Room was spacious.

    No desk in room. Decor, furniture etc was basic. Bathroom could have been cleaner.

    6.3

  • Adrian
      United Kingdom
    1 July 2013

    Leaving the Hotel

    We booked a luxury room with spa bath, what a joke, the hotel does not have any such rooms, we got a double bed up against a wall, and standard shower, the room smelled of paint, the carpet was dirty, curtains thin and inadequete, noisy traffic. No one else was staying at the hotel, guy on reception was on his first day, at breakfast we were brought a jug of orange juice and nothing else then after 20 mins we were told that he was waiting for food to be delivered, we eventually got a standard cooked breakfast but no cereals or anything else whatsoever. DO NOT STAY AT THIS HOTEL

    2.9

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