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South Quay,, Padstow, PL28 8BL, United Kingdom – Show map
Excellent location – rated 9.7/10! (score from 357 reviews)
Rated by guests after their stay at The Old Custom House.
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48 properties in Padstow
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357 verified reviews
They speak your language!
The Old Custom House's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Baggage Storage, Hair/Beauty Salon
Non-smoking Rooms, Heating
3:00 PM - 9:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Symply Padstow offers bed and breakfast in north Cornwall with a selection of stylishly furnished sea view rooms.
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Originally a row of fishermen’s cottages, The London Inn in Padstow is a cosy pub and restaurant with comfortable accommodation. This Cornish inn provides a full English breakfast and free Wi-Fi.
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Simple, clean and decent sized rooms. Right on the harbour close to all the shops, cafes, galleries and restaurants. Value for money.
No private parking - had to run to the public carpark a few times to renew our ticket.
Good location and room generally very good. Nice bar and restaurant.
Noise transfer between rooms and time trims / finishes in the bathroom a bit poor.
Everything, the staff couldn't have done more or been more welcoming.
Having to come home
Fantastic location and beautiful historic room with double aspect. Clean and fresh. Excellent personal touch - nothing too much trouble - first class!
Custom House is set in a lovely location: next to pretty Padstow Harbour; in walking distance of up market shops and restaurants; walks nearby with stunning views. We were up graded to rooms with sea view. Breakfasts excellent, lively bar, bedrooms very nice.
No car park. It costs £7 a day in nearest car park opposite. Much cheaper a short walk away. Hair dryer cuts out quickly, but another provided quickly on request.
Excellent position right on the quayside.
Noise from the bar at night, traffic noise early in the morning. And this was out of season, I dread to think what it would be like in high season ! Tiny bed. Creaky floors.
Location and flexibility
Location and bedrooms . Resturant for breakfast was truly great and very warm helpful staff
A friendly hotel, good location, with good food, a better experience than some of the large chain hotels that lack that personal touch.
The large room The views of the harbour The excellent breakfast The friendly bar The central position in Padstow
The dangerous shower which was an old fashioned manual control and was barely controllable without being scolded.
Central location. Thanks to the lovely breakfast staff who found my handbag and took it straight to reception.
On two out of three mornings there was something missing from the breakfast menu and they were things that I wanted. I would have liked at least one comfortable chair to watch television from rather than having to use the bed.
Breakfast presented in such a lovely restaurant and waiting staff great, the chef needs to improve on his egg skills as a good starting point!
We liked everything about the hotel from the friendly staff to the excellent location
staff were great very friendly and attentive food was lovely an all round great experience
We stayed in the honeymoon suite, therefore the size of room was good. Liked having dressing gowns and bottled water in the room.
Torn curtains, noisy fan units on flat roof behind us, and limited fruit and cereal options with breakfast. Car parking expensive by the hotel with no offer of concessions. A promise of a sea view room turned out to be over looking cafe roof towards the harbour office!
Location Bed Breakfast
At £155 per night it was very expensive for an ordinary pub hotel.Also no parking except at public car pay and display !
The location couldn't have been any better. The staff were all exceptionally helpful, polite and courteous. The food was absolutely delicious, a great range offered at breakfast.
The bed and pillows did not appear to match the quality of the hotel. We didn't sleep well, and were very uncomfortable. This was a real disappointment as everything else was so good. A minor point, the plug sockets were not easily accessible to use the kettle.
central location,comfy,good pub atmosphere,quality pub grub.xcellent breakfast.
couldn't find way to reception easily on arrival.walked through pub.no signage.another couple were lost later on arrival,pointed them in right direction
The location. The building which had an attractive exterior & well designed interior Staff in the bar & restaurant in the evening were both friendly & professional. The view.Warm welcome at reception Good food.
Some staff's civility was clearly forced. No comfortable chairs in the room so unable to sit & admire the view. The bed was too small & the mattress too soft.
Great location. Breakfast table looks out over habour. Good breakfast
Room a bit small. Also quite hot. (To be There was air conditioning, so I should have used it!)
warm welcome and wonderful setting. Spacious room (9) overlooked the harbour ~ there are nooks & crannies to navigate as expected in an old building but it adds to the charm! Decor is soft, modern and clean. In town, on the quayside, car parked opposite. Perfect. Everything was super easy in proximity and therefore enabling us to relax. The staff we met were charming. The breakfast totally delicious with heaps of choice. Lovely bathroom products provided too. We wholeheartedly recommend! Enjoy x
nothing to dislike.
Location parking was cheap £7.00 for 24 hours
For the money we had ripped curtains witch we had a debate about refund we had to ask for fruit which shows on there web site also NO box of chocolates shown on there web site no water was left on one of the days breakfast didn't seem fresh bacon was hard every morning
Check out too early
Hotel had a nice feel, breakfast was wonderful location and beer selection all excellent
The location next to the Harbour
Ran out hot water one morning!