However busy the manager or receptionist is, dealing with admin or issues on the PC a welcoming response when guests walk into the reception is not a lot to ask for. Being totally ignored for several minutes by a member of management, is impolite if not rude. The décor and condition is a bit tired and for a small room 14,with a shower the tariff was slightly excessive 10% to 15%. ( I have some experience as a Hotelier )
A member of staff, put ice in malt whiskey without asking.
Workman in the room had left dirty hand marks on the ceiling and walls.
There was mould around the tap bases and fittings but the sink was spotless. There was hair in the shower.
Room was clean, quiet and comfortable with a great view of the Cathedral
Breakfast was good and fulfilling with adequate choice.
We were very comfortable.