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Llangattock, Crickhowell, NP8 1PH, United Kingdom – Show map
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30 verified reviews
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The Old Rectory Country Hotel & Golf Club's staff speak: English
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BBQ facilities, Garden, Sun terrace
Golf course (within 3 km), Fishing, Hiking, Cycling, Horse riding, Bicycle rental, Bikes available (free)
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
Room service, Packed lunches, Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Based on 30 reviews
Value for money
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Very friendly and helpful staff ,nothing was too much trouble . Very kind and considerate when I hurt my arm .
Although Lunches and teas were advertised we were told that you didn't serve lunches and tea was difficult and only biscuits available . We appreciate that you were all just recovering from a very big wedding !
God pleasure hotel. At least for 2 days stay. Excellent views and golf course. Excellent breakfast too.
They charge for playing golf which should be complimentary to residents. At least 1 game.
The place was beautifully located and had amazing views
We weren't welcomed well. The TV didn't work for us - needed some adjusting, but we couldn't phone reception(which was in any case closed for all our short stay) as the phone was out of order. Eventually I called the hotel on my mobile and someone came and got the thing working, no apology or anything... like I wasn't very sharp because I couldn't work it. Exterior was dirty and full of fag butts, dirty glasses etc. Looked like they had had a wedding, flowers and bunting you know but we weren't there for a wedding so didn't need that, certainly not at breakfast the next day when all the same stuff was hanging round. Breakfast, which was tired and overcooked when our waitress eventually deigned to take our order........as we were pressed for time I asked her to hurry our bill up (reception closed remember). She shuffled back and said " look, our credit card machine is out of order , hows about you draw out the money for our bill at our ATM and I will refund you the cash charge?" OK I paid her cash, I had it, but what if I was depending on that card payment? Whole stay made me resolve never to stay there again, although I love Crickhowell and had always fancied this place. Stay at the Bear - very nice!
Great location, plenty of parking, bar/restaurant on site, courteous and friendly, helpful staff. Countryside was stunning!
was not able to connect to the internet. didn't seem to work if you weren't a UK resident. Room was lovely, but mattress was not up to standards set by luxurious bathroom.
The staff were all polite and friendly. The food in the restaurant was perfect and in huge portions. The setting was peaceful and beautiful , if only my Sat Nav had taken me to the right place as it was it was 300 yards out.
1/ the huge wolf spider on the bedroom wall. The huge rotters get everywhere, though no fault of the staff. 2/ the bathroom window didn't open, which after having a hot spa bath was very much needed, as not only was the bathroom like a sauna, I was sweltering.
Great location, only a short walk into Crickhowell. Good breakfast choice and the "full Welsh" was very tasty.
Room 4 - towel radiator on full and I couldn't turn it down.
The setting is lovely, and the "country house" atmosphere very nice. We were upgraded to make it more convenient to take the dog out. Staff thoughtful but thin on the ground, which lead to some waits.
Technical information in the room inadequate - we are tech-savvy but could not get the TV or the WiFi to work, even though there was a router by the bed. Skeleton staff so no one available who knew how to solve our problems.
This hotel looks beautiful from the outside and has so much potential.
On arrival we were given keys to a room that hadn't been cleaned. Then given jets for another room which also hadn't finished being cleaned. We arrived at 4:30pm a good 2 1/2 hours after check-in. We received no apology. Staff seem uninterested in providing a good customer service! On arrival we were not informed if breakfast times and missed out the following day. On check-out no-one asked if we enjoyed our stay. This hotel could be great if staff paid a bit more attention to detail! The bedrooms could do with bringing up to date. Our room was quite pokey and badly decorated.
Staff friendly. Bed extremely comfortable.
The hotel is cluttered, sticky, tired and dirty. No excuse to have rubbish littering the place, boxes piled and cobwebs clearly visible, duct-taped furniture. I could go on. Had our family room not been in a refurbished part of the hotel, we would have left. So often 'traditional' is a moniker for poorly maintained, neglected and outdated. Sadly, traditional meant just that here. I'm very sorry to say it as I think it is an independently- run, even family-owned hotel which I am keen to support, but I resent paying £115 a night for something that only deserves £50 a night.
Friendly manager/owner and all staff encountered. The evening meal and breakfast were of an extremely high standard. The upgrade due to an administrative error.
The smell of stale smoke. The first room with a triple water bed, very odd. The price was too much for what was an averagely decorated hotel with no spa and a remote awkward location.
Great room. It was like a little apartment overlooking the golf course. Very friendly and helpful staff.
Low pressure on the shower.
I need to wait for room almost 2hrs.
Everything, staff, fod, facilities were all excellent. A beautiful place.
Needs a signpost to guide you from the main road and one to our hidden bedroom!
Nice friendly staff, good ambience with a local feel
Location of bedrooms difficult to find would advise a sign post is placed to direct guests from further out in the village.
Good sized room and en suite, good hair dryer and lovely views.
No welcome on arrival, obvious lack of staff. Bad taste sign outside in garish purple and nasty smell on entry of cooking fat. It also seemed that they tried to cover up the smell with Febreze. Didn't feel welcome at all.
I loved the carpet in the restaurant for breakfast, there must be some very thick underlay under there! The choice for breakfast to was fantastic though I do think they cut one fillet of smoked haddock in half and shared it between the two of us! Though it was lovely. The fact the hotel was dog friendly (on the ground floor and in the bar) was excellent. The hotel itself is beautiful on the outside set in a stunning location and the entrance hall, bar and restaurant is beautifully designed. I did like the bed side lights which turned on and off by touching the base! Want one of those! The welcome from the owner/manager was fantastic when we arrived after 9pm. Due to our late arrival however you did get the feeling the kitchen and bar staff weren't very keen to serve us and really hurried us ordering. We then were given the desert menu but no one came back to take our order. :o(
Some of the rooms on the website were beautiful but I think because we were late booking and had a dog with us, the only room available to us, as a young (ish!) couple, was a disabled, ground floor twin room which was right next to a fire exit door and gathering area for golfers in the morning. The fire exit door creaking open and shut in the wind woke us up quite early. But the view as you left the room out of the fire exit to walk the dog first thing was stunning.
When booking I was asked if any special dietary requirements were needed,being a Coeliac, I indicated that bread for example needed to be gluten free. They had no gluten free bread, so why ask the question?
Very warm welcome and great service from all staff. Food was very good and ale well kept. Really lovely building and my room was practically a suite (24).
Hotel a little hard to find and the nature of the building means some rooms are an adventure to get to. All worth it though.
Friendly staff and good food
Wonderful room (26) right at ht etop with a huge bathroom and tub. Pure Luxury after just completing the Tough Mudder!!
Nothing is was all great
Loved the location with walks to the village, through pastures to the River Usk and also along a small canal. Country manor atmosphere. Easy parking. Very good and complete breakfast. Good Wi-Fi in Lobby.
Directions were difficult through the small village of Llangattock, which is actually where the Old Rectory Hotel is located. A small sign showing where to turn off Hillside Rd. Would be helpful. Room 20 could use some refurbishing, especially the bathroom.
Very polite staff, large clean room with large bed. Food was excellent as was the service. I honestly can not fault the hotel.
We stayed at The Old Rectory for the last night of the Green Man Festival at Glanusk Park. After 3 nights of festival camping, anywhere with hot water and a flushing toilet would have been luxurious, but our room (number 14) was fantastic. The room was large and very nicely laid out. The bed was extremely comfortable but the real show-stopper was the bathroom - complete with a huge shower and a whirlpool bath! The room was spotlessly clean and the staff were friendly and helpful. Service at breakfast was very good, with a good selection of cereals, fruit and pastries, and a good range of cooked options too. We went for the Full Welsh which was very tasty, especially the locally produced sausage. Highly recommended at would definitely return.
Only a few minor quibbles which in no means detracted from our stay: The bath water was scalding hot so I had to drain some out and add a lot of cold water before it reached a comfortable temperature. Maybe put up a notice in the room or turn the water thermostat down? The bacon and black pudding at breakfast were rather overlooked and dry. The WI-fi signal was patchy.
Lovely rooms and bathrooms
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