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1-3 Queens Garden, Westminster, London, W2 3BA, United Kingdom – Show map
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1603 verified reviews
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The Park Grand London Paddington's staff speak: English
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Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Laundry, Dry cleaning
Non-smoking rooms, Non-smoking throughout
14:00 - 00:00 hours
11:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1600 reviews
Value for money
Show reviews from:
Only 300 meters from Paddington Train Station, Best Western Shaftesbury provides direct access to Hyde Park, the upscale Mayfair and Oxford Street.
Score from 3366 reviews Good
This 4-star hotel in London’s West End is 400 metres from Paddington Station and Heathrow Express. Oxford Street shopping is a few minutes away by Underground. Free Wi-Fi is available in public areas....
Score from 807 reviews Good
Less than a 5-minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2076 reviews Good
Just 3 minutes' walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel offers a 24-hour front desk and free broadband internet.
Score from 2653 reviews Good
I thought it was very good location to tube and Hyde park excellent and very helpfully staff fantastic breakfast
To cramped at breakfast tables to small need to loose a few tables to make more room
Free room upgrade
Room was small
nice bar and restaurant, nice room and service. Very nice area.
the air condition was too warm.
Big room, amazing bed, free wifi, tea and coffee in the room.
Quiet at night Excellent breakfast Attentive staff Convenient for bus & tube Close to green space Good pubs nearby
Bedroom was a bit on the small side Would have liked a bath Not much storage space in bedroom
Friendly and efficient check inn. Excellent curry in the bar area.
Every thing was good.
Good location and clean.
Noisy air con unit, even when switched off.
The breakfast was good. Plenty of choice available. The location is quite good as well. Close to Paddington and Notting Hill.
Although the room was decent and we even got an upgrade, it wasn't exactly what we expected from the pics. But I guess that happens all the time in London.
Amazing stay can not fault it staff were very accommodating! Made my experience of London worth while! Absolutely loved it and will for sure be staying at this hotel every time I visit London
Lovely staff, nice spacious room, good breakfast and in a good location. Would certainly come back again if the price is right
I got upgraded to a club room which was great
But for a club room was surprised how small the bathroom was.
Friendly staff. Clean room. The fact that there was a fridge there. Vegetarian options on the menu.
The room did not look like the picture. Much smaller, no sofa and table as in the pictures. Visable cables in the room and a supersmall wardrobe.
Location staff cleaning beds
Small breakfast area You may wait in a queue if you come on hour before it closed. Small room even it was double bed one. Small reception place
Staff Room was dusty Breakfast was poor Bar closed very early Restaurant not big enough to hold number of guests
Good location, clean hotel, friendly staff
Room was far too small.
central Location near Paddington Station good Breakfast
very small room directly under the roof no wardrobe
Amazing location, 5 minute walk from Paddington tube station. Hotels is lovely. 5 stars!
Shower / bathroom was recently renovated and excellent. Location is within easy reach of Lancaster Gate and Paddington - easy access to central London
Furniture is nice, but showing signs of wear. Bed was not the comfiest I've experienced. Rather a stiff experience.
The staff were excellent. About five minutes walk from paddington station.
Not enough storage space in the room. Food is average.
The staff were exceptionally helpful. The room was spacious and well equipped with good use of space and nice furnishings. It is an excellent location five-seven mins walk from Paddington.
The bed is NOT a double bed-but two singles bolted together so NOT very comfortable. This should be remedied in all double rooms if the hotel is to maintain its good reputation.
Great staff, location, everything
situation is good
Sheets were hitching Room is very small bathroom very small not so clean, found many hairs in the shower and sink No bathtube in the room
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