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1-3 Queens Garden, Westminster, London, W2 3BA – Show map
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1540 verified reviews
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The Park Grand London Paddington's staff speak: English
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Food & Drink
Free! Wired internet is available in the hotel rooms and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Laundry, Dry cleaning
Non-smoking rooms, Non-smoking throughout
14:00 - 00:00 hours
11:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
The Park Grand London Paddington accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1540 reviews
Value for money
Show reviews from:
Only 300 meters from Paddington Train Station, Best Western Shaftesbury provides direct access to Hyde Park, the upscale Mayfair and Oxford Street.
Score from 2858 reviews Good
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5184 reviews Fabulous
With free Wi-Fi and 4-star bedrooms, the stylish Blakemore Hotel also features leisure centre, a creative cocktail bar and restaurant open every day.
Score from 3812 reviews Very good
Just 3 minutes' walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel offers a 24-hour front desk and free broadband internet.
Score from 2111 reviews Good
The best thing about the Park Grand is the very nice, friendly staff. They are always willing to help and go the extra mile.
The rooms are rather small!
The staff were very good. The breakfast was excellent
The design and layout of the 'superior' room and the fittings was very poor. The dark wood in a small room made the room feel even smaller. The safe did not work. There was only 1 bedside table despite having sufficient room for one. The wardrobes were poor. The kettle space was poorly designed - the drawer did not open sufficiently to remove the kettle easily. The walk in shower was also poorly designed - everywhere got soaked when having a shower. It must make it difficult for the cleaners. Wifi was intermittent Expensive for the room we got.
Too small, unclean and overall bad value for money.
helpful staff and good location
The room is too small, and the basement room has very poor cell signal
Free upgrade and welcome gifts on arrival. Customer service by all of the staff. Quiet location.
Nice hotel Good location Easy to get to from airport Surrounding area safe
for the money i paid for my stay breakfast should have been included,otherwise very good.
Room size too small
Quite place away from noisy
Small rooms TV channel
The staff and their friendly manner. They always appeared happy.
Staff were very professional and welcoming The hotel is in a very quiet position. Bathroom was very clean.
The room was small. The wardrobe doors did not close properly.
Great location, clean, well-designed rooms, and friendly staff
Bathroom is very small.
The suit was fab , staff great
To small rooms
Loved the modern decor, friendly staff ,location, size of room.
Bathroom too small and no way to drain the water so as not tower the entire floor. Badly designed.
nice room with three windows - lots of light; very helpful staff; five minutes from Paddington (which was the reason for choosing it); and a short walk to the Central Line too.
Room bad, not even a chair for the desk. Staff unhelpful and clueless.
location helpful staff
very compact room hopelessly small en suite with awful shower tiny wardrobe When I spoke to reception staff about room I was told I should have booked a club or executive room. This should not be necessary - a double room should be adequate for 2 people with wardrobe hanging space and a useable shower/bath
I had never heard of the hotel before but it is a gem for anybody needing to be near Paddington Station. Quiet location, excellent rooms, good breakfast, helpful staff
The location was in easy access to Hyde park and Oxford street. It was nice just to go for a stroll around the area. Very quiet and serene. The staff were extremely helpful and friendly.
The room was quite dark and the brown wooden decor was not very appealing. There was no fridge in the room and the cupboards were quite old. The bathroom was small with no bath only a shower.
clean and comfortable room and a good location for Heathrow airport, using the Heathrow express from Paddington
Friendly staff, clean room and comfortable bed. The location is excellent.
The double compact room was so small you could barely walk around the bed. The shower and bathroom are one. Water drains on the floor and stays wet making it difficult for any other usage of the bathroom.
Privacy, sound Proof rooms, location, courtesy of staff
good location, close to Paddington Station and Lancastergate underground, there are restaurants, shops, laundry and clinic nearby the hotel.
size of room
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