The Park Grand London Paddington

The styling of the lobby and rooms is ok.

The hotel was a 10 minute walk from the nearest tubestation, not so handy if you want to drop shoppingbags during the day. Also some of the hotel doorrooms just opened upon pressing them, our lock didn't work either. Luckily we checked before leaving and it was fixed. This is no 5 star hotel, but 3-4 at the most. Ok, but location is not very convenient and rooms are tiny. Beds are very firm, not very comfy.

This is a new hotel, the staff are keen and friendly. The room first allocated to us was unacceptably small, on request we were allowed to move to a very satisfactory room so thanks to the duty manager for that.

The hotel is new and in converted houses. The dimensions are more domestic than grand, so space is tight. As a consequence there are no rooms I am told, with a bath, so this is a shower only hotel

The TV channels are excellent. The hotel is modern sytle and new. Convenient stores are abudant near the hotel to buy amenities or food. For comfort even if you travel single, need to book double room.

I stayed for two nights but one of the day, the housekeeping did not clean the room. No proper storage for luggage. The internet did not work and even after repeated complaints - the internet never got fixed.

Absolutely rubbish hotel. This hotel was the worst hotel that I have ever stayed. Staffs were not trained at all. I totally spend over 1 hour to check-in and to check out.

Good value but having read the online reviews before staying at the hotel, we anticipated why!

Attention to detail lacking and the hotel clearly still experiencing some teething problems. Rooms whilst clean were not of the standard expected from this rating of hotel - dust on surfaces, clean towels provided for one when a double room, the room safe had not been attached to the wall meaning that we could not use, the mini-bar had not been stocked. The door staff were helpful and friendly but the reception staff were at times rude.

The room and the corridors in the hotel were very clean, everything seemed new and tidy, perfect furniture.

Too small spaces in the room - important for those travelling not alone.

i got the room at a discounted rate otherwise the set price would have been far too expensive for the size of the room and the accompanying facilities. also there were no coat hangers or space to hang up clothes which was a surprising basic to overlook. the service was friendly but check out was extremely slow and became somewhat frustrating.

Location, Is nwelly renoveded,

room very small and general the common spaces in the hotel are small for the number of the guests

location

very small room and bathroom ,the roof of the bedroom is too low , wardrobe has space for no more than few shirts

most things in this this hotel is well designed and built and should be great but ...

I travel a lot around the world and this is definitely the smallest room in which I have ever slept in, and I do not know what is meant by the deluxe room ,because the room was like as the submarine, now, the room was assembled but very dirty from dust and dirty from color of the walls , then we had a problem with TV and is solved by two whole days with my 6 going to the reception ..???'I am disabled and this is unacceptable .....

The attention I received and the politeness and friendliness of the reception staff was excellent.

My only copaint was that the duvet cover slipped and revealed a large blood stain on the duvet underneath. In my opinion this duvet should be thrown as its unhygienic but unpleasant.

Room was clean

The staff was awful...i think they were shipped in from Mumbai the night before