The Pheasant Hotel  

Lovely rooms. Helpful staff. Nice food.

the combination of relaxed atmosphere and quality service

Friendly welcome. Food was very good and evening meal excellent value

No disllikes

Friendly, competent staff.

Everything. The staff were very friendly the breakfast was superb and the room was immaculate. There was not one thing I could find fault with. I thoroughly enjoyed my stay

Nothing

Location Staff were friendly.

It was a tired hotel in need of a re-fit. Room was dirty. Smelled of TCP. Dead fly on window sill Broken window so unable to close it at night. Wallpaper peeling around window. Breakfast bacon swimming in grease, all round tastless food.

staff were v friendly breakfast was good

b'room was dated - dusty but at least warm....

Friendly and helpful people and lovely location. Pet friendly

The location was great, not far from the coast and lots of places to visit nearby.

The fact that Wi-Fi was only available in the lounge and not in the rooms. There seemed to be a damp problem in the room we had.

It has a lounge! Helpful staff Good food Easy parking

Poor views from windows [ but we know you can't move it]

Extremely welcoming and friendly staff at the hotel who were always keen to look after us. Very helpful with secure storage of our cycles (in the gardener's garage!). Lovely grounds and nicely set back from the coastal road. Rooms were good size, well equipped and clean. Food was excellent in the bar for dinner (there is a more formal restaurant too) and the breakfast was fantastic in quality and range of options. Nice touch in the drawing room after dinner to have a "bottomless" coffee service.

Minor quibble but it would be nice of the WiFi was extended to the bedrooms.

location near to family /friends

Its location

mainly it being dog friendly as this is our main reason for booking a place. Out in the country side, ie no noise. Friendly staff and no one was in a hughy.

Poor shower in the room, it operated when it felt like. Television handset had seen better days, could do with replacement. Shower in the bath is not an excellent idea for older people.

Very warm and welcoming staff. All very helpful. Good breakfast.

Felt the shower mat in my room had seen better days and need of replacement. (Reception was informed) Shower mat did not stick well to bath consequently I slipped as mat moved (lack of suction) as I climbed in to use shower whereby I bumped my knee on side of bath. A minor gripe in an otherwise pleasant hotel

On the whole this is a very pleasant hotel. A good breakfast selection. The bed was very comfortable. Clean towels and soaps provided. I was working away from the hotel so it was only used as B&B. The staff were pleasant enough.

The ground floor room at the back of the hotel had cobwebs on the adjacent sofa bed together with a real damp smell. The carpet was not very clean either. The room was cold due to a window having been left open during the day by house staff or previous guest. The bathroom radiator did not work at all. The power shower had good pressure but lacked a supply of hot water due to the mixer on the tap providing too much cold water despite being turned to full hot. It was only having flushed the WC did the shower heat up. It returned to its tepid temperature once the cistern had filled 12 seconds later. Hotel staff were not apologetic about the state of the room."No one else had complained" was the response when checking out.

Breakfast

Shabby chic. Wallpaper peeling from the ceiling in the bar restaurant Not impressed.

Coming home

Shabby, drab decor, poor food.

Location was good and building and accommodation also. Howeever, decor needed bit of updating. food was very good, range of choices and well prepared and presented.

Splendid and large room newly refurbished with extensive views,Very nice bathroom. Staff most welcoming and attentive on arrival (offered help with bags) and throughout our stay. They were willing to do whatever asked. Excellent breakfast included in room rate; kippers, haddock, &c. in addition to an excellent fried breakfast. Very good restaurant with very reasonable prices; food well presented and fresh. Endless coffee served in residents' lounge after dinner. Great food and snacks also served in the bar. I wish all the hoteliers from around toe country could go to the Pheasant to learn how to do it properly. The best hotel I have stayed in for many years. Our thanks to management and all the staff.

Quite hotel lovely surrounds & garden, Hotel is a traditional, the staff friendly. We had a pleasant stay.

A little on the expensive side, when compared with other hotels of it's class.

good basic value for money, good food, pleasant staff.

The hotel staff were friendly approachable and helpful. Our room was comfortable and a good size.The breakfast was well cooked. We found the whole experience relaxed and peaceful and would certainly go back again

The staff are friendly and very helpful. Quiet location

Good location ample parking

Room dark and at the end of dark corridor unlit for the whole of our stay. No view. window looked out onto bottom of steep grassy bank. Room needed redecoration ,bits fell off shower, toilet roll holder also fell off..