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Stannersburn, Hexham, Falstone, NE48 1DD, United Kingdom – Show map
Excellent location — rated 9.2/10! (score from 159 reviews)
Rated by guests after their stay at The Pheasant Inn.
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1 property in Falstone
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159 verified reviews
They speak your language!
The Pheasant Inn's staff speak: English
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Food & Drink
Restaurant, Bar, Special diet menus (on request)
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Packed lunches, 24-hour front desk, Luggage storage, Laundry, Fax/photocopying
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Designated smoking area
14:00 - 18:00 hours
08:00 - 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
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Based on 159 reviews
Value for money
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Friendly and efficient staff, warm and comfortable room, food excellent. Location for the Kielder Observatory was perfect.
Warm friendly welcome, very obliging and helpful as we had to switch days - everything went very smoothly. Early evening meals to accommodate guests who had booked the Kielder Observatory viewings and food was tasty, good choices and plentiful!
Won't let the chef back into Yorkshire with those hard dried Yorkshire Puddings! Protect bookings!!!...A simple Answer Machine needed to let prospective clients/ guests know that the Pheasant Inn is closed Mondays and Tuesdays in the winter...we rang and rang and rang to change our booking....thought they closed for good! Booking.com couldn't get through either ...Not good for business.
Breakfast was beautiful
Evening meal was beautiful really tasty just wish there was more of it, bed to small
Staff went out of their way to make uncomfortable. Lovely large and comfy rooms. Good value for money
The staff were charming, the setting is beautiful and the standard of cleanliness was very high.
As a vegetarian, who had informed The Pheasant Inn of that when booking, I was really disappointed to find that I couldn't have a full veggie English breakfast. Just taking the meat away from a meal doesn't make it vegetarian it just means that the customer is being deprived of part of their meal. The room that we had included bunk beds which made the space a little cramped.
Food, quality of room, cleanliness
Friendly and efficient staff, very comfortable room and delicious food for dinner and breakfast.
Most things food, breakfast was excellent, dinner pub food but good, friendly staff and location.
I think new bed pillows are required but my only complaint
Good location and pleasant pub
Water pump woke us up at 5.30am. Very noisy. Food was OK but expensive (frozen supermarket battered fish slices for £10.50!)
Very private converted stable room, excellent bathroom. Very good food and friendly staff.
Very friendly and helpful personal service
friendly staff good food clean rooms
a bit in the bathroom
Just a short distance away from Kielder lake in the heart of the forest. Very friendly and helpful owners and staff. Excellent food and drink.
We requested a double/king sized bed. Got a twin. OK for one night, but not what we wanted. A struggle to get our cases up the stone external stairs. Would not have suited anybody infirm.
Friendly staff and the excellent food. Very pleasant stay.
The bar wasn't open all day so could not sit anywhere other than your room.
Restaurant was excellent. Great choice of breakfast.
The location is ideal for a trip around Kielder,we had a warm ,comfortable room the bed was perfect. We enjoyed a superb dinner and breakfast in peaceful surroundings. The real ale on draught also added to the relaxation.
The Pheasant inn looked lovely on arrival. The inn itself was beautiful and served a good selection of real ales. The room we stayed in was lovely and comfortable with lots of little extra's and the food was fantastic.The hosts and staff made us very welcome and were lovely and friendly. My husbands words were he thought he had died and gone to heaven.
Fantastic food Ambience of dining room Comfortable bed Convenient room Good views Quiet location Friendly staff
It is a dog friendly hotel and we were disturbed during the night by the people in the next room taking their dogs out and banging a communal outside door and leaving this door open so our bed was in a draught. A very bright light shining into our room (under the door) was disturbing. Pity because this hotel is in a dark location. Could have been on an outside wall instead of inside a porch area.
Staff friendly & helpful. Early meal to accommodate observatory visit
Everything, particularly the superb food and pleasant staff
Everything was first class. Lovely location, friendly staff and wonderful food. Comfortable rooms and cosy bar, we will be going back.
room food staff
to remote for us and we were charged £ 9 over but dident like to say anything
location,comfort of the room,friendly staff,excellent breakfast.
no residents lounge,chairs in bar not very comfortable.
The friendliness and good food.
Our bedroom was a little on the small side.
Room comfort Variety of breakfast provision and service and quality touches Friendly and courteous service throughout our stay
Slight damp feel in bedroom. We arrived after hours of torrential rain so this was not surprising!
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