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Score from 661 reviews Good 7.8/10

Newest reviews for The Pines Hotel

  • Jeremy
      United Kingdom
    August 31, 2014

    Although the hotel is rather ordinary on the approach the views from our bedroom window certainly made up for this. Everything about the hotel we liked but the breakfast was the icing on the cake. Food was cooked to order and served on hot plates, we have missed this with buffet breakfasts now being served in the majority of hotels we stay in.

    Leaving!!

    8.8

  • Kate
      United Kingdom
    August 30, 2014

    Location Friendly staff View from the room Not too expensive

    Tiny bathroom Outdated decor

    8.3

  • Anonymous
      United Kingdom
    August 29, 2014

    Staff were very professional, friendly and helpful without being patronising. The location is fantastic with great views over Swanage bay. Gardens are well-kept. Food was very good (breakfast and dinner). We would definitely return to this hotel.

    Bathroom was very clean but needs updating. Shower attachment fragile. Walls rather thin and we were disturbed by a few noisy guests.

    8.3

  • Gill
      United Kingdom
    August 27, 2014

    Superb location with friendly, helpful staff. Very relaxing environment - didn't want to leave on the last day!

    The only issue I had was with the Quiet Room. A great idea and it has a lovely balcony to sit and enjoy the view but the balcony area needs redecorating and unfortunately the room itself smelt. If the carpets and soft furnishings were all professionally cleaned it would be lovely

    8.3

  • Anonymous
      United Kingdom
    August 26, 2014

    Great view of the coast and the Isle of Wight from our room. The furniture was a bit outdated, however, not in all of the rooms. Very friendly personal and particularly family friendly hotel. Pleased with the variety of breakfast options. Far better than expected!

    Outdated furniture in the room. Nevertheless, very clean which was more important to us.

    8.3

  • Robert
      United Kingdom
    August 26, 2014

    staff knew what they were doing and were very friendly.

    bar prices too high.

    7.5

  • David
      United Kingdom
    August 26, 2014

    Nice and quiet

    Catching ferry from Bournemouth

    6.3

  • Anonymous
      United Kingdom
    August 26, 2014

    The restaurant team

    Room was cold at night Creaky floorboards Squeaky bathroom door

    6.7

  • Alex
      United Kingdom
    August 25, 2014

    Its location, comfortable room, spacious & friendly helpful staff.

    nothing

    8.8

  • Peter
      United Kingdom
    August 22, 2014

    Fantastic location, great food and excellent service. We will be back.

    9.2

  • Anonymous
      United Kingdom
    August 22, 2014

    Location, sea side view and customer service

    Food was a bit expensive, getting to the sea was not so straightforward

    9.6

  • Christopher
      United Kingdom
    August 21, 2014

    The views of the sea and bay from the room the garden and the lovely hotel sitting room. Listening to the sea at night. An excellent cream tea. The friendliness of the staff; they were helpful and cheerful.

    The rooms were a little dated but this added to the charm of the place. It was however very clean.

    8.8

  • Stephen
      United Kingdom
    August 20, 2014

    Friendly staff, comfortable room, great views.

    Nothing

    7.5

  • Bob
      New Zealand
    August 20, 2014

    The location was great. The room was comfortable and spacious.

    The atmosphere was just a bit formal. We like things being a bit more relaxed when we are on vacation.

    7.1

  • Janet
      United Kingdom
    August 20, 2014

    The comfy, clean and well equiped room, the excellent evening meal, the convenient location, the friendly staff, the gorgeous breakfast - need I say more! We will definitely return for a longer stay.

    Having to leave!

    10

  • Sarah
      United Kingdom
    August 19, 2014

    The view

    Decor in room needed updating

    8.3

  • Paul
      United Kingdom
    August 19, 2014

    Super hotel with wonderful sea views across Swanage bay from the terrace or lounge. Good size rooms, friendly and efficient staff. Waiter service made a nice change from the usual buffet. Large car park was a bonus.

    9.6

  • Amanda
      United Kingdom
    August 18, 2014

    The staff were great, nothing is to much trouble, friendly and good at what they do.Food is of a high standard and plenty of choice.Easy to get into town on foot,

    would be great to have a pool but unsure that the pines has space to put one in.wished we had stayed a bit longer.

    9.6

  • Marieke
      Netherlands
    August 18, 2014

    Location, room, breakfast, staff and peaceful environment: all perfect for the holiday I needed.

    Leaving after a week of pure joy.

    8.8

  • Frances
      United Kingdom
    August 17, 2014

    Watched the sunrise from my balcony ! Staff very good room service and continental breakfast can't be faulted . I'll be back :)

    8.8

  • Peter
      United Kingdom
    August 17, 2014

    Very friendly and helpful staff. Fantastic sea view from the restaurant.Well situated within easy walking distance of Swanage centre.

    Nothing.

    10

  • Angela
      United Kingdom
    August 17, 2014

    Amazing location. Really welcomed as a guest with sea views to die for.

    Toilet seat needed replacing in our room. It was stained and looked like something unfortunate.

    9.6

  • Anonymous
      United Kingdom
    August 16, 2014

    Excellent location

    Very drab interior. Room shabby Breakfast service slow and food poor Expensive for extremely mediocre hotel.

    5

  • Anonymous
      United Kingdom
    August 15, 2014

    Position above beach.

    8.3

  • Tim
      United Kingdom
    August 15, 2014

    Location comfort and service.

    View from our room over-looked the aid-conditioning plant on the roof.

    8.3

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