The Pines Hotel  

This hotel is excellent value for money .Very clean with nice friendly helpful staff, even at 1 in the morning when I asked for coffee and milk for the room. Good breakfast with plenty of choice and waitress service very relaxing.

Very elegant, however, room 14 was a bit tired.

Food in restaurant excellent and staff very courteous. The saviour of this place is the restaurant - good if pricey

Rooms and corridoors in need of serious make over Soft furnishings with cigarette burns.....I Thought smoking was banned 4 1/2 years ago! Gaping hole in window frame where it had rotted away.....obviously been that way for a long time. Shoe shine machine in corridoor that has not worked or beeen safe for a very long time, why not get rid of it! Send in Alex Pollizzi she could tell them waht to do. Internet didn't work either

Normally we stay at two or three star hotels and guest houses but we chose the Pines Hotel which is at a level we can afford for a prestigeous venue for our golden wedding anniversary. We felt that we spent the time in a fairly luxuriant ambiance without breaking the bank. The staff were very friendly and we felt a genuine welcome.

Although there is very little not to like and although not a complaint, I would make mention that although our room was superior, (to which we were upgraded without additional charge) it revealed signs of ageing that were in need of attention and, the view from our window was to the rear of the hotel's facade wwhich indicated that it had been neglected for some time. These two items detracted from the overall experience of a very nice room and is really the only aspect of the hotel that we didn't like.

Privately owned hotel

I thought the staff were all really friendly, and the services was great. The hotel grounds were picturest and well looked after, the decor in the dining room was stunning and the food was fabulous.

I thought that the bathroom in my room was very dated and deffinately needed updating, (I did get a look at one of the other suites and that was much better). The price of the drinks were quite expensive.

good breakfast with attentive staff

A bit seventies; in need of a major makeover

Easy to find, friendly reception staff, comfortable bed, prompt room service.

Dirty bathroom

the food for evening meal and breakfast was excellent.

the fact they did not have sky television.

It was our 30th anniversary and we were returning to where we had our wedding reception and booked a junior suite and asked for a "nice" room, however hotel room and bathroom decoration appeared dated and tired and there was only a view over the roof areas.

Reception was good and room clean albeit not to our taste. Bathroom was modern and spacious.

Following our check in we went for a drink in the bar/conservatory, one of the reasons we booked this hotel. A 'private function' sign had appeared on the door to the bar and a member of staff would not allow access. This was because of a wedding party. I was informed that if I wanted a drink I would need to have room service. There was no mention of this at the time of booking or check in, this spoilt our stay.

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