Confusion on arriving, two houses but no obvious reception, long wait to be greeted by a female who didn't seem to be switched on. Having to make your own breakfast is no deal breaker, the advantage is there's no timetable to follow, we are told.
While you won't go hungry its basic and your left perplexed when there's no water for the kettle. I think they have let the relaxed atmosphere they are so proud of cloud their judgement on good service and taking care of the details that make an OK stay into a great one.
Tea & coffee facilities in the room but no water or milk??
After having to clean up the shared bathroom before my shower I assumed I would get clean towels the next day but no room service, bin emptying, no bed making, no nothing.
Of course they will say, I only had to ask, but having been informed that staff were on site I assumed normal B&B service was offered. The modern shower room/toilet had poor lighting for any type of shave let alone the wet shave I prefer, surely that's not too much to ask?
Wonky, miss matched furniture and odd decor can not be disguised as comfortable chintz.
There were other guests that were not impressed and its a shame as a little attention to detail would solve this.
Close to the centre of town, Not regimented, reasonable price.