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81 Promenade, Cheltenham, GL50 1PJ – Show map
Excellent location — rated 9.4/10! (score from 105 reviews)
Rated by guests after their stay at 81 The Prom Hotel.
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92 properties in Cheltenham
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105 verified reviews
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81 The Prom Hotel's staff speak: English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible at a location nearby (reservation is needed).
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout, Designated smoking area
16:00 - 22:00 hours
08:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 105 reviews
Value for money
Show reviews from:
With stylish décor, The Cheltenham Townhouse & Apartments offer free Wi-Fi and freshly cooked breakfasts in central Cheltenham. Theatres, shops and galleries are all within 0.5 miles’ walk.
Score from 583 reviews Superb
In the centre of Cheltenham, The Coliseum offers contemporary apartments in this attractive Gloucestershire spa town. These stylishly furnished apartments provide free Wi-Fi access.
Score from 57 reviews Fabulous
Fresh, simple and very modern, this designer limited-service hotel is just a 10-minute walk from centre of Cheltenham. The award-winning hotel has bedrooms and suites to suit all types of traveller.
Score from 688 reviews Good
At the top of Cheltenham’s tree-lined Promenade, this elegant 4-star hotel offers luxurious air-conditioned bedrooms, an AA Rosette restaurant and car parking.
Score from 294 reviews Good
The owners were extremely helpful, as i have some food intolerances they did their very best to accomodate my dietry needs.
This hotel is bang in the middle of town straight across from the shops and restaurants. I was working at the Town hall which was a couple minutes walk away. The couple who ran the hotel was lovely and very attentive. Great stay.
A warm and friendly welcome instantly upon arrival.
As we were in tne back of the building the traffic in the morning!
The only good thing I can say about this hotel is that it is in the very centre of Cheltenham. The fact that it is so close to clubs combined with the poor quality windows does however mean that you will get no sleep on a weekend, which according to hotelier is 'what one should expect when staying in a city centre hotel'.
Parking on the owners drive because the 2 spaces he has that are free were full, this meant a 10 min walk to the hotel and city centre. Being accused of lying to Booking.com (who were extremely helpful in attempting to resolve the noise issue) infront of guests at breakfast behaving extremely unprofessionally and intimidating myself and my wife. He asked to me write down every hotel I'd stayed in with booking.com in past 12 months so he could check up on my behaviour in previous hotel visit. I tried to calm him down and tell him that I have never had the sort of issues in other hotels that I have in his hotel and that I have never complained to booking.com before. Had a member of hotel staff been about at 2.30 am when I wished to complain then I would not need to involve Booking.com (who are fully supportive and will definitely be booking with again). All in all its a hotel with potential given the correct level of customer service, parking spaces and perhaps new windows.
The location was very good, right in the town center
The room was TINY! When we checked in we were yold we had been allocated the smallest room. We had to take turns getting ready while the other sat on the bed as there was just no room!!
Made to feel welcome, beautiful building, located in the heart of Cheltenham. Excellent food in the restaurant.
Traffic noise was an issue at the back of hotel. Luckily it was not so warm and I could close window.
No onsite reception, inflexible breakfast and times, restaurant odors throughout hotel/B&B
Great Location Friendly & very helpful staff Well decorated Very Clean
Parking was a long winded process to move the car Saturday night revellers meant little sleep that evening-located at front of the building
The owners were very nice made you feel very welcome and nothing was to much trouble. Plenty of choice for breakfast. . The hotel was clean and in good order. Our room was a small double but it was ok for the one night we stayed..
If we stayed again we would book a a bigger room. It was abit of a squeeze in the small double!
Good location, central but quiet; large rooms, good facilities, clean, car parking available, close but not too close to taxicab stand for quick getaway to train station just a five minute drive away. Very helpful management. Can eat in at Punjabi restaurant. Bar. Highly recommended.
The location, right in the center. The possibility to park in front of the hotel (not for free) then to move the car on the free parking just behind the hotel. The kindness of the owners. The quality of the bedding, the bright rooms. The fresh fruits wanting for us in the bedroom when we arrived. The price is good and reflects the quality of the place.
We were at the top floor and I don't remember seeing any information about that when booking. I pay attention to this point because one of the three of us was an elderly lady. The breakfast was not great. The continental offers terrible industrial croissants, and poor cereals. Two of us chose Indian meals: a bit fat and not enough to face a morning of visits. But there were fresh fruits.
Great location. Small friendly family run hotel more like a B&B in feel - possibly a little expensive on this basis. Had the whole building to ourselves on a Sunday evening which was novel. Rooms are nicely decorated. Nice georgian building. Parking to the rear.
Family room on the top floor with not lift which meant a good work with the luggage. Bathroom light was a bit dim.
Everything about this hotel was very good. The staff were friendly and helpful. Worth a return trip to this hotel.
Sorry but they CANNOT cook eggs.
Both husband and wife owners were very helpful and polite...nothing was really too much trouble. Excellent location although very noisy as indian restaurant on ground floor and club in basement. We were in a room facing the back which was noisy re traffic etc (thought we thought we had booked one facing the gardens)
Very expensive and hot room when compared with prices elsewhere in Cheltenham.En suite shower room nothing more than a cupboard at the bottom of the bed so little space to manoeuvre, difficult if you are over 6ft. Poor quality "english breakfast" Overpriced bottle of sparkling wine at £40 and although card used to secure booking only this was used to deduct the full bill in advance without my consent.....not very happy!
Very friendly service, great location, nice room, this provided everything we needed. Rani and Raj were very thoughtful and the food we had was great (veg Punjabi breakfast, with stuffed parathas, and the delicious dinners both nights).
Great location and lovely family run hotel
Gréât location, warm freindly welcome, good value for money, reccomend thé family room, stayed friday night with 2 friends.
3 lots of stairs to climb to family room. Also room very hot.
2-3mins walk to High Street and Coach station to Heathrow, Clean and comfort family room. Great full English breakfast. Good wifi after reset in next morning.
Wifi not work in first night. Quite dark in bathroom, 3 free narrow parking site.
It was all good
Nothing- it was great- especially fresh Paratha for breakfast
Being able to have an Indian style breakfast as an alternative to standard English was a delight.
I loved the feeling of the hotel, the warm reception you received, the lovely food. I was travelling on my own and felt very much at home here, I shall go back, and take my husband next time. I had the small double room, which as it states is small, and is ar the top of 60 steps, but to be honest it was fine because I was told before booking, so yes, it was small and there were 60 steps, but it was spotlessly clean the bottles of water were replaced each time I drank then, there was a bowl of fresh fruit, and a knife to cut it! It was perfect for a solo traveller or a cosy couple!
I was only staying 2 nights - didn't like the fact that I wasn't there for a week!!
Lovely family run hotel. Great location.
They made us feel part of the family. The standard of the accommodation was excellent, the meals were excellent and we would happily go back. The only downside was that we were in the attic- lots of stairs. But their son carried our bags up and down
Very comfortable bed.
Over attentiveness of the owner when a little space was needed
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