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Newest reviews for 81 The Prom Hotel

  • Raymond
      United Kingdom
    1 September 2014

    A warm and friendly welcome instantly upon arrival.

    As we were in tne back of the building the traffic in the morning!

    9.2

  • Anthony
      United Kingdom
    26 August 2014

    Made to feel welcome, beautiful building, located in the heart of Cheltenham. Excellent food in the restaurant.

    Traffic noise was an issue at the back of hotel. Luckily it was not so warm and I could close window.

    9.6

  • Robert
      United Kingdom
    21 August 2014

    location, friendliness

    No onsite reception, inflexible breakfast and times, restaurant odors throughout hotel/B&B

    5.8

  • Wendy
      United Kingdom
    19 August 2014

    The owners were very nice made you feel very welcome and nothing was to much trouble. Plenty of choice for breakfast. . The hotel was clean and in good order. Our room was a small double but it was ok for the one night we stayed..

    If we stayed again we would book a a bigger room. It was abit of a squeeze in the small double!

    8.3

  • Peter
      United Kingdom
    10 August 2014

    Good location, central but quiet; large rooms, good facilities, clean, car parking available, close but not too close to taxicab stand for quick getaway to train station just a five minute drive away. Very helpful management. Can eat in at Punjabi restaurant. Bar. Highly recommended.

    10

  • Anonymous
      United Kingdom
    10 August 2014

    The location, right in the center. The possibility to park in front of the hotel (not for free) then to move the car on the free parking just behind the hotel. The kindness of the owners. The quality of the bedding, the bright rooms. The fresh fruits wanting for us in the bedroom when we arrived. The price is good and reflects the quality of the place.

    We were at the top floor and I don't remember seeing any information about that when booking. I pay attention to this point because one of the three of us was an elderly lady. The breakfast was not great. The continental offers terrible industrial croissants, and poor cereals. Two of us chose Indian meals: a bit fat and not enough to face a morning of visits. But there were fresh fruits.

    9.2

  • Tim
      New Zealand
    10 August 2014

    Great location. Small friendly family run hotel more like a B&B in feel - possibly a little expensive on this basis. Had the whole building to ourselves on a Sunday evening which was novel. Rooms are nicely decorated. Nice georgian building. Parking to the rear.

    Family room on the top floor with not lift which meant a good work with the luggage. Bathroom light was a bit dim.

    8.3

  • Anonymous
      United Kingdom
    5 August 2014

    Everything about this hotel was very good. The staff were friendly and helpful. Worth a return trip to this hotel.

    Sorry but they CANNOT cook eggs.

    9.6

  • Carol
      United Kingdom
    5 August 2014

    Both husband and wife owners were very helpful and polite...nothing was really too much trouble. Excellent location although very noisy as indian restaurant on ground floor and club in basement. We were in a room facing the back which was noisy re traffic etc (thought we thought we had booked one facing the gardens)

    Very expensive and hot room when compared with prices elsewhere in Cheltenham.En suite shower room nothing more than a cupboard at the bottom of the bed so little space to manoeuvre, difficult if you are over 6ft. Poor quality "english breakfast" Overpriced bottle of sparkling wine at £40 and although card used to secure booking only this was used to deduct the full bill in advance without my consent.....not very happy!

    5.4

  • Amanda
      United Kingdom
    23 July 2014

    Very friendly service, great location, nice room, this provided everything we needed. Rani and Raj were very thoughtful and the food we had was great (veg Punjabi breakfast, with stuffed parathas, and the delicious dinners both nights).

    9.2

  • Liam
      United Kingdom
    17 July 2014

    Great location and lovely family run hotel

    10

  • Tracy
      United Kingdom
    13 July 2014

    Gréât location, warm freindly welcome, good value for money, reccomend thé family room, stayed friday night with 2 friends.

    3 lots of stairs to climb to family room. Also room very hot.

    10

  • Mei
      Hong Kong
    10 July 2014

    2-3mins walk to High Street and Coach station to Heathrow, Clean and comfort family room. Great full English breakfast. Good wifi after reset in next morning.

    Wifi not work in first night. Quite dark in bathroom, 3 free narrow parking site.

    9.6

  • Michael
      United Kingdom
    4 July 2014

    It was all good

    Nothing- it was great- especially fresh Paratha for breakfast

    8.8

  • David
      United Kingdom
    2 July 2014

    Being able to have an Indian style breakfast as an alternative to standard English was a delight.

    10

  • Pat
      United Kingdom
    24 June 2014

    I loved the feeling of the hotel, the warm reception you received, the lovely food. I was travelling on my own and felt very much at home here, I shall go back, and take my husband next time. I had the small double room, which as it states is small, and is ar the top of 60 steps, but to be honest it was fine because I was told before booking, so yes, it was small and there were 60 steps, but it was spotlessly clean the bottles of water were replaced each time I drank then, there was a bowl of fresh fruit, and a knife to cut it! It was perfect for a solo traveller or a cosy couple!

    I was only staying 2 nights - didn't like the fact that I wasn't there for a week!!

    9.2

  • Martyn
      United Kingdom
    24 June 2014

    Lovely family run hotel. Great location.

    10

  • Peter
      Australia
    22 June 2014

    They made us feel part of the family. The standard of the accommodation was excellent, the meals were excellent and we would happily go back. The only downside was that we were in the attic- lots of stairs. But their son carried our bags up and down

    Nothing

    9.6

  • Peter
      United Kingdom
    22 June 2014

    Very comfortable bed.

    Over attentiveness of the owner when a little space was needed

    7.5

  • Ray
      United Kingdom
    22 June 2014

    Helpfullness

    7.1

  • Ana
      United Kingdom
    17 June 2014

    Staff, location

    No lift!

    9.6

  • Helen
      United Kingdom
    10 June 2014

    The room had all the amenities required and was very clean and comfortable. The location was excellent and the breakfast was very good.

    The room was very small and I think the room should be advertised as a single room - with a single bed you would have a lot more room to move around. At £95 I thought it was a bit expensive for the size. Also the parking facilities need to be outlined more on the website as I got mistaken that we could park directly outside.

    7.9

  • Mark
      United Kingdom
    10 June 2014

    EXCELLENT LOCATION VERY CLEAN AND COMFORTABLE VERY FRIENDLY STAFF.

    10

  • Anonymous
      Mexico
    10 June 2014

    Felt like I was visiting my parents and under the microscope !

    7.5

  • Tessa
      United Kingdom
    9 June 2014

    Owners very friendly and helpful. Room very clean. Bathroom fittings new and of high quality. Added luxuries of complimentary bottled water and fruit in room and fluffy bath robe. Quiet 3rd (top) floor room with great view. Great central location and value.

    Limited space to move about the room [the smallest and cheapest room was booked].

    9.6

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