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Newest reviews for The Psalter

  • Margaret
      United Kingdom
    26 August 2014

    Location for us was great, Breakfast was great well cooked and good choice. Bed very comfy and all necessary facilities for an overnight stay.

    We had an elderly relative in our party and had made a special request regarding location of her room Also made requests regarding the 2 family rooms that we booked, but it appears these were never looked at and seems these requests never are. We managed to sort these as our elderly relative had family members to help her up the stairs but someone else may not have had this and would have had a problem accessing their room. Shower was poor.

    8.3

  • Gabi
      United Kingdom
    17 August 2014

    Good food and service, friendly staff, location

    Rooms in need of a refurb, and a bit noisy over the bar

    8.3

  • Adrian
      United Kingdom
    16 August 2014

    Vary dated room with the shower not working

    4.6

  • Julie
      United Kingdom
    11 August 2014

    very friendly service and a good choice of breakfasts helpful staff when we wanted a safe place for the motorbike

    my partner had a full english breakfast: just right with one of everything. I had the toasted muffins which consisted of just one toasted muffin. maybe if I had asked for more they would have been happy to provide it, but it didn't seem much in comparison to the full english...nice though

    9.6

  • Sarah
      Spain
    9 August 2014

    Helpfulness of staff Breakfast

    Room was dirty, changed rooms, second one as dirty. Furnishings dingy Whole hotel gave off the aura of having seen better days

    5.4

  • Anonymous
      United Kingdom
    8 August 2014

    The location was great for us as the wedding reception was being held at the venue.

    I made it clear when booking that my mum who was travelling with us not good with stairs & would prefer if possible a ground floor room or to be as low situated as possible which was accomadated. However I did not realise there would be so many stairs at the pub to get from one side to the other even though some were only 4 steps & then the flight of stairs to the 1st floor was 15/16 very steep stairs & the lift was not working. Really not suitable when you have an elderly mother who can't do stairs!!

    5.4

  • Laurence
      United Kingdom
    7 August 2014

    Chose location as convenient for purpose of visit

    Room was small and tired looking. General décor poor, and bathroom needs proper redecoration or renewal to meet basic standard for any 'en suite' room .

    5

  • Elaine
      United Kingdom
    7 August 2014

    Friendly staff very helpful lovely breakfast

    6.7

  • Paul
      United Kingdom
    5 August 2014

    Good location for my purposes. Road fairly quiet. Good view from bedroom window. Very soft comfortable bed.

    Not clean enough for my liking e.g. light switch, windows. Room was rather too warm for me - could not open window wide (health and safety).

    7.1

  • Paul
      United Kingdom
    5 August 2014

    Pub, was good and the room had all that I required

    Bathroom was clean but had large amounts of mould around the shower. T

    6.7

  • Deborah
      United Kingdom
    31 July 2014

    good breakfast,and good offstreet parking

    we arrived at about 7pm,we were greeted by a member of staff at the bar who said he would be with us shortly.10 minutes later we had to approach the bar again.having finally registered we were told there was no record of our booking.we quoted the pin no and eventually they found us a room,however it then transpired that they wanted to charge us the standard room rate,not the rate we had booked online.i can only assume it was because their register was a large booking log,kept in writing.after some discussion our online price was honoured.

    7.1

  • Kerry
      United Kingdom
    29 July 2014

    The food was amazing very quick service and excellent value.. Bar was modern and classy!

    The room we stayed in (5) was extreamly small and due to hot weather was uncomfortably stuffy, due to the way the windows worked we were unable to get any air in so had a very sleepless night :( fans are definitely required.. When we arrived we saw a couple who were also staying bring back a fan they had purchased themselves which led us to believe there wasn't any to borrow.

    5.8

  • Anonymous
      United Kingdom
    29 July 2014

    Been many times, always friendly and good service. Good breakfast too.

    Nothing

    9.2

  • Rachelle
      United Kingdom
    27 July 2014

    Friendliness & helpfulness of staff. Location close to Eccleshall Road but in a quiet location. Rooms were quiet after the pub closed (no noist groups).

    Price of beer.

    8.8

  • Nigel
      United Kingdom
    27 July 2014

    Comfortable, quiet, large room with plenty of hot water available

    Decor a bit tired. Needs updating.

    7.1

  • Irene
      United Kingdom
    23 July 2014

    Very convenient for the lively Ecclesall area. Nice meal at lunchtime. Understanding staff who offered a rebate on the room - the only reason we will ever reconsider returning - when and if the hotel is ever refurbished.

    Room unfit for purpose. Leaking, rusty radiator. Stained, crusty carpet - needed shoes when getting out of bed. Dirty net curtains hiding a disgusting window with filth and dead insects trapped between the double glazing. Mould on shower seal and round taps. Old and dark furniture. Comfortable bed spoiled by lack of valance and general feeling that if the rest of the room was that bad then so must be the bed. Breakfast met bare requirement - instant coffee, restricted cereal choice, small cooked breakfast with 1 miserly piece of toast.

    5.8

  • Tony
      United Kingdom
    19 July 2014

    Good food Friendly staff

    Could do with a clean up in some places

    7.1

  • Joy
      United Kingdom
    18 July 2014

    food - pizza was fab!!

    Room was very stuffy - windows partially covered for security so very little air getting in at night. Mind you it was exceptionally sultry weather!

    6.7

  • Anonymous
      United Kingdom
    15 July 2014

    Great value for money. The room was comfortable and clean and the staff were all very friendly. The choice at breakfast was good. We also ate there one evening and the food was great for the money too. Would definitely stay again.

    9.2

  • Teri
      United Kingdom
    15 July 2014

    Friendly manager and dealt with my complaint issue swiftly

    Noise was awful as it had lots of functions other guests partying outside so didn't get much sleep , management needs to deal with this issue by putting up polite notices to residents and non residents ..it's tatty in places could do with a good clean we asked to be moved due to noise levels outside and room 5 had a hole in the wall and bedside lampshade was torn with big hole in it room was pokey ..I would not stay here again unless desperate.. the staff were young not overly friendly their customer service skills need to be worked on give it 4 out of 10

    4.6

  • Jane
      United Kingdom
    13 July 2014

    The whole place was very friendly and easy to get too ,,

    The rooms where unclean cobwebs everywhere , hair in plug while and mould in and around the shower screen , toilet , bath ,

    5.8

  • Anne
      United Kingdom
    9 July 2014

    Excellent staff Good food and location Excellent value for money

    8.8

  • Anonymous
      United Kingdom
    9 July 2014

    Location Price is value for money parking is good It is quiet, even though above a busy pub.

    Not as clean as I would have liked. Bin in bathroom had not been emptied from previous guest. Bathroom window broken and covered with cardboard. They serve instant coffee at breakfast.

    6.3

  • Timothy
      United Kingdom
    7 July 2014

    Welcome from staff Quality of the breakfasts Comfort of the mattress

    Lack of ventilation in room the extractor fan did not work in room 9

    6.3

  • Anonymous
      United Kingdom
    7 July 2014

    Bed was comfortable.

    Room was grubby. Smelt very strongly of cheap air freshener. Noisy.

    3.3

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