The Queens Head Hotel  

Car park.

Do not visit this hotel. Stayed in room no. 11 initially. Woke up at 12.30 midnight. Nightclub next to hotel, music so loud it felt as if we had a television blaring out in our room. Noise resonating in hotel's corridors. Recepetion staff informed us she would ask them to turn the music down. We never noticed that happened. We were given keys to no. 14 to try and see if another room was any better. It wasn'T. It was a 3/4 bed with a plastic sheet on and we could still hear the music. When the music was turned off at 2am we returned to the original room. Then kept awake by couple arguing outside. The decor is completely dated and the furnishings are worn and tatty. Cigarrette burns to bedding. Dreadful run down hotel which does not reflect the hotel's exterior. Staff were pleasant. I think they should exit this sinking ship at the earliest opportunity.

Breakfast was nice.

We had no hot water in the morning, had to get a cold shower. When we reported this problem at reception on our way into breakfast, we were told they knew about it! It was so cold that I couldn't condition by hair, after washing it with shampoo, because all I wanted to do was to get out of the cold shower. The bathroom was very cramped, and needed an overall. As we appeared to be the only guests staying there, you would have thought they could have let us know about the water. Bed was very uncomfortable.

Town centre Hotel with parking at rear, Very unusual design and would be difficult for disabled customes to acess, Modern bar, good breakfast Great value for money.

It was conveniently located and the breakfast was quite adequate. The duty staff were very helpful and friendly.

The single rooms were very basic (no bedside light, 3 channel TV, basic bathroom with malfunctioning shower). One had no light working at all and my companion had to be moved (to a much better double room). Despite the web site showing a restaurant, the hotel operated as a simple B&B and even services like a fresh pot of tea were not available

Music on until 2am loud unbarable did not stay for the 3 nights we booked in for.

Staff went out of their way to be very friendly and helpful. Good breakfast. Room warm and cosy on a bitter winter night. Provided a snack late in the evening at very short notice. Towels etc, beautifully laundered.

Rabbit warren layout, made me slightly nervous in event of emergency. Cracked basin in bathroom. Felt and looked somewhat seedy and down at heel. Decor tired and lacking in cohesion. Desperately in need of major overhaul.

Staff.

The room was shabby, wardrobe door was hanging off. The heating came on after I complained. The whole hotel was in need of some tender loving care.

Friendly and considerate manager who was trying to make the best of a hotel that has passed its sell-by date. Sheets were laundered on sight and were very clean. Good staff all-round.

A hotel that has obviously seen better days. It lacks basic maintenance. Door fallen off wardrobe – not put back on. Toilet not flushing properly. Both problems known about but not fixed before arrival. Carpets and Décor need investment. Room’s cold – no heating. Very noisy Night Club directly under rooms.

Everything was so comfortable. Like home from home.

Breakfast was nice. Room cheap.

The hotel needs a good refurbish. Rooms and decor very outdated and shabby. Very limited seating area and you have to go to the bar next door to bring refreshements into the hotel.

The room was dirty , when I pulled the curtain the amount of dust was unreal. The bathroom had mould on the ceiling .

My wife and I am very pleased with the accommodation and only equaled by the staffs' willingnes to help with our needs. Will come back and make referrals to friends in the futute. Tyvm

Location and car park

Tv was old and had 3 chanels Decoration was 25 years old