The Queens Hotel

very good hotel updated to a superior room which overlooked the river great location and very helpful staff

The staff were polite and helpful at all times. Hotel is clean and comfortable. Breakfast and dinner were very high standard at reasonable price. Hotel easy walking distance to main shopping centre

the location,the friendly staff, good clean room with all the facilities,needed, nice breakfast withh plenty of choice

I spent little time in the hotel as I was in York on business but I liked its ambience. I have stayed before and will certainly return.

Convenient for the city. Clean and friendly. Spacious rooms. Overall very good

A tray would have been useful to get breakfast. Had to made several trips to the buffet. The tea was awful. Not much choice in the resturant in the evening.

The quietness during the night....the size of the room and bathroom.

We thought the hotel was ideally situated close to the town centre. The rooms were clean. It was excellent value for the money we paid per night.

The decor was a bit tired and could do with updating.

Generally a nice hotel, well located near the centre of York. Clean, comfortable rooms, with nice soft beds. Enjoyed the English breakfast that came with the room, really helped to start the day of right. Staff were friendly.

I would say its a dislike but rather something which could be looked into as a possible improvement in the future. It would be nice to have the hot and cold water mixed and from one outlet. The other would be to be able to check-in a little earlier, at about lunch time which is pretty standard for most hotels.

Position of the hotel is excellant for city visit. Staff very pleasant. Room clean and a very good size.

Meals were OK but not special

spaciousa room.very clean room.exelant breakfast.exelant service.all staff i met was very friendly n exelant at there jobs.if we visit york again i will defanatly stay at the queens.

A nice clean room. Friendly staff. Perfect location to the York City Centre.

Walls of the hotel are thin, so it can get a little noisy at times from other rooms.

The bedrooms and breakfast was excellent

The room view wasnt very good, it looked directly into the apartment opposite, couldnt have the curtain open

The pleasantness of the staff, the willingness to help. Also, the room size and the hotel made us feel very welcome in every respect. Much better than its two star rating made me expect.

After asking for a bucket of ice, they only just had enough for us. So if anyone else after us wanted one, they would have ran out. Bits of paint coming off the walls in bathroom and bedroom, and marked walls, but this was hardly visible. Also, although this is slightly picky, the decor could be improved.