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City Centre, Queens Staith Road, Skeldergate, York, YO1 6DH, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 1283 reviews)
Rated by guests after their stay at The Queens Hotel.
|Standard Double Room with River View - New Year Package|
|Superior Double with River View|
|Family Room (2 Adults + 2 Children)||
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1283 verified reviews
They speak your language!
The Queens Hotel's staff speaks: Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs GBP 10 per day.
24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating
From 2:30 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1283 reviews
Value for money
Show reviews from:
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Featuring a stylish restaurant and a 24-hour front desk, Ibis York Centre provides modern rooms with Wi-Fi access.
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Located overlooking the city’s Roman walls, The Hampton by Hilton York is across from York Train Station and a 10-minute walk from the historic center.
Score from 1908 reviews Excellent
Rooms and location
Location central and picturesque. Room facilities good. Most staff friendly. Many rooms have river view. Large room. Good TV. Breakfast very good quality and quantity.
Early morning noise from kitchen as I was in nearby corridor.
room had some damage ie hole in bathroom door
Great location just by the river. Only a short distance to bridge that takes you to central area of thé city. Stayed over a Sunday night and not troubled by noise, except for heavy rain!
Cozy room overlooking river ,
Location Breakfast Bedroom layout
Wifi unreliable Atmosphere not great
everything room was large, bathroom nice, tea 7 coffee facilities
Location was central and convenient
The bed was smelly - re mattress protector had a smell of urine. The hand wash bottle was unclean and the bath was chipped.
Perfect location lovely hotel
Tried to charge me £30 extra for a river view when I specified if one was available it would be preferable
Rooms need updating Stayed many times before and these have been well used bathrooms need furnished and updated could do with a couple of chairs that are comfortable to sit on
When I was viewing the Internet for hotels in york,the queens hotel came up ,so I look into the hotel it said there was one room left ,which was superior double room with river view ,which the cost was £130 with breakfast .the photos it was showing were lovely view of the river from a big doubled window ,when we got there the room was in the attic with a velox window in the roof ,will not be booking through the Internet again
The hotel position is great. Everything was easily walkable within a few minutes.
The room we had was very noisy at breakfast time (Room 1)
Loved the location,right near town centre,on the bank of River Ouze.Clean,Breakfast,plenty of choice.
Starting to look a bit tired.No view from our room at back.
The location was spot on and the breakfast was lively although a free for all that could do with managing.
The room was cold and sparsely furnished. The bathroom was shocking. It smelt very damp and the bath was badly marked. The shower curtain had seen better days and there was a huge dent in the front of the door. The hotel is not very sound proof, could hear the people next door chatting and people up and down the corridor as though they were in the room.
Breakast Size of the room Location
Bathroom decor looked tired
Great location and only a few minutes walk from the train station.
The hotel was very clean but in need of some TLC. When I reported that my daughter had found the shower temperature impossible to control I was just told 'Yes, we know'.
Central & Friendly staff. Good value
Great location, good breakfast, friendly staff, especially waiter who served us on The Thursday evening for dinner.
Very hard bed & couldn't keep the bedroom window open.
The beds eat you , & you sleep like a baby .
Staff Position Clean rooms
The pillows were awful,flat sponge things that I would be ashamed to give my guests ! No choice of a feather pillow. The Hotel needs to get up to date with this as it can ruin a good nights sleep. My work has taken me all over the world and only in third world countries would I have been given pillows like this. We will be back in York in January but have booked another Hotel because of this. A shame because your staff were so helpful !
This hotel was quite comfortable and had great wifi. I actually found it to be better than the online reviews and would definitely stay there again. A good location, just walk across the bridge. The tv is small but when you are in York you should be out having fun and not inside watching tv! Given how expensive hotels are in York, I thought it was good value for our money.
Unfortunately they could not let us check in an hour early (1pm instead of 2:30pm check in) but we were able to leave our bags behind the desk.
All staff I came across during my visit with my mum & sister, were very happy & seemed to have good relationships with each other. They were all very helpful & accommodating. Unfortunately I have a terrible memory for names. However, there was a lady in the restaurant (possibly in charge) who found us a table as we forgot to book. 2 of the chefs came out & were very friendly & funny, the barman who also worked on reception was also very friendly & accommodating. It's very rare in a hotel that you see such happy, relaxed staff, yours are a great asset to your hotel. We'll certainly be staying again & I have recommended your hotel to several friends.
Great location. Friendly staff. Comfortable beds. Great food
Great location, helpfull staff and good choice at breakfast
Didn't seem to be enough room at breakfast as some people had to wait for a table.
Excellent location and we had room with a view of River which was worth the extra money. Staff very helpful and cheerful.
Bathroom was showing it's age. Shower curtain not up to standard. Also some damage behind the loo which was not nice! ( Room 68)
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