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City Square, Leeds, LS1 1PJ, United Kingdom – Show map
Excellent location – rated 9.5/10! (score from 1154 reviews)
Rated by guests after their stay at The Queens - QHotels.
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63 properties in Leeds
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1154 verified reviews
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The Queens - QHotels's staff speaks: English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs GBP 15.95 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 4 years are charged GBP 10 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1154 reviews
Value for money
Show reviews from:
With private parking, a stylish restaurant and fitness center, Novotel Leeds features spacious rooms. The hotel is in central Leeds, just a 3-minute walk from Leeds Train Station.
Score from 1411 reviews Very good
Located across from Leeds Train Station on the City Square, this 4-star hotel is just feet from Leeds’ shopping district, bars and restaurants. The hotel has a fitness center and Pan-Asian restaurant....
Score from 1355 reviews Very good
In a superb location, Doubletree by Hilton Leeds is part of the Granary Wharf area, next to Leeds Train Station and the canal. The Victoria Quarter is a shopping district nearby.
Score from 1345 reviews Excellent
In Leeds' business district, close to shops and nightlife, this hotel is less than a 10 minute walk from Leeds City Station. It offers stylish rooms and an open-plan restaurant & bar.
Score from 885 reviews Good
Dated, uncomfortable beds and staff not following repeated requests for travel cot
Staff were excellent
Rooms a bit tired in need of refurb. Pillows very hard and mattress too soft, but bed linen itself v good quality
Staff were great and couldn't do enough for you.
I'm aware that the hotel was built quite a while ago but the lifts need to be speeded up - they take forever.
Booking ahead I managed to get 40% off so was good value. The hotel is connected to Leeds Railway station, It's quite an old hotel and has an art-deco charm. I'd stay there again.
Nothing to complain about!
Hotel was lovely, staff very polite and helpful and facility's were all good.
Room was really cold and also quite small. Minor complaint really as only there for one night. Would have been a problem if staying longer.
A great location by car or train. Easy to find. Food was excellent, Staff very professional and we were looked after very well. Brilliant shopping facilities.
The art deco , the grand reception and the spacious Queens bar. Over looking city square from our room window to see the Christmas tree. I was born in Leeds and have always wanted to stay at the Queens, so it was a lovely experience to stay in the hotel I had seen so many famous people staying in as I passed when I was in town as a little girl.
The pillows were to bulky for me.
Amicable, amenable staff, excellent room service, rooms spacious, well appointed and beautifully decorated. Beds comfortable, bathroom luxurious and although it was Christmas market time the room was silent. Can't recommend it enough
Decor and staff nothing too much trouble
Room not ready by check in time disappointing
Helpful check in and check out staff. The breakfast staff were very friendly and helpful.
Everywhere was Tatty and run down, the bar was over run and the staff very poor at serving. The room service was no better. I am glad I had a discount, as if I had paid the full price I would have complained. The hotel is well over due for a complete make over. Stayed at the Novatel in Leeds a month ago and it was a class above the Queens for everything. Very disappointed with the hotel.
The room itself was very clean and the bed was comfortable
The heating in the room didn't work so it was very cold in December. We were given heaters and told that the heating was working and constantly showing a maintenance symbol. It was not the heating panel was set to 27 degrees and not once did it work and heat to that temperature. As you cannot sleep with a fan heater on all night we turned it off. At 3am I was woken by a loud rattling noise. After some investigation at 3 in the morning I found it was coming from the grill for the heating in the ceiling. The panel was still turned on but it was definitely not warm, it was freezing. Very annoying. I turned the panel off altogether and gave up on trying to get and heat in the room and after a few minutes the noise went off. The hotel said the problem had been fixed but it definitely had not been.
Vallet parking took 45mins to get the car back even though we called in advance to have it ready for a specific time.
Warm, cosy, clean, good breakfast, great location
Room bit dark in places
Good position for shopping, restaurants and Leeds direct arena. Friendly and helpful staff.
Payment of £15.95 for leaving car, I think it should be free when staying in the hotel.
The best Concierge I've encountered in a long time! Very central location - only 1 night, but would stay here again.
Location perfect for shopping or entertainment. Staff so helpful. Quiet room. Well kitted out with everything you need.
The hotel is in an excellent location. Staff so friendly and helpful. Having someone to take your car from you, park it, then fetch it back to the front of the hotel when you needed in
Staff were very pleasant and helpful and the hotel is very conveniently located near to the station.
I was in a room at the end of the corridor. It was a wintry, windy night but the room was freezing and the wind whipped around the end of the building and sounded like motor bikes revving up all night.
The location was superb, close to everything we wanted. The room was clean and tidy and the facilities were great. Valet and concierge service was excellent and the staff very helpful.
The bed was really soft and the mattress could of been replaced.
Location was excellent Parking arrangements worked well
Exceptionally cold room. Heating was not working. Fan heater left in the room but not ideal. the bed was very hard
Location is great especially if you need to drop off your shopping as you are not more than 10 to 15 mins walk away from the shops, restaurants, bars. Staff were friendly and helpful. Hotel has so much character you feel special.
Only stayed the one night and can't think of anything negative other than the cost of breakfast I thought was pricey.
Room was double booked. Replacement was next to lifts and very noisy so were moved to another hotel
reception and bar a bit tired
Great staff. Clean place.
I think its a little bit over priced.