The Redwell Inn  

The staff were very nice. Beds were comfy and very clean and the food was lovely.

The hotel looked a little run down and the carpets in our room werent very clean! There were very loud kitchen fans on below our room and although they did go off when the kitchen closed there was still something making a noise. The kichen fans came on at 7.45 waking us up.

Friendly,efficient staff. Comfortable hotel, wholesome food and reasonably priced

In a wonderful location with plenty to see and do in a pleasant town. Staff a helpful and friendly. Food is excellent with a good choice and a superb breakfast

nothing

Everything was excellent thanks. Great food and superroom

Nothing

friendly helpful staff, very clean rooms, good breakfast

our double room seemed smaller than pictures shown on website

Helpfulness of staff Quality of food Cleanliness Value

Some rooms more comfortable than others Location, with factory opposite

the room,staff and the food were all very good

Very friendly and welcoming with excellent food including a particularly good breakfast. The room was clean and comfortable.

A mild carp that I couldn't get wifi but it's not a problem.

Staff were really nice, we were treat well they really were out to help, the food in the restaurant was top notch food, 5 star menu and chef,

Very relaxed approach by the staff made the stay really enjoyable

Shower a bit cold

It was homely

Nothing

Nice friendly staff,good food,comfortable room

good stopover to visit family on our way to lake district holiday. good onsite food in either bar or restaurant. excellent well cooked breakfast.

An old mature building, our room was cold when we arrived but a turn on the radiator control very quickly brought it up to temperature. We had a very good evening meal and breakfast was all that could be wished for. The number of people eating in the restaurant was far in excess of the number of people staying there.

Price was reasonable

Room rather small. Interior decoration a bit flashy.

A most welcoming atmosphere. I felt at home as soon as we walked in. An excellent Manager who did everything to make our visit pleasant. Very high standard of food. We had an excellent dinner and breakfast. .Always plenty of hot water.T

There wasn't anything I didn't like. Just a couple of recommendations. Inthe bathroom a hook on the wall above the shower and a curtain would make things a lot easier. Attention to checking a few minor details eg.bedside lamps and kettles , neither of which worked initially. They were, however soon put right when requested.

Good food, pleasant staff

Rooms were well decorated but a bit old fashioned.

Really enjoyed our stay at the Redwell Inn. Staff were friendly especially the young gentleman manager who made us feel very welcome. The room was warm comfortable and very clean, The food was very good and extremely well presented, lots of choice at breakfast time and evening meals much better than usual 'pub grub' The whole place is well decorated and has a fresh feel about it. Lovely ambience in the restaurant

Not many tv channels, problem with signal maybe. Comfy double bed but one side was up against the wall so made it difficult for getting in and out for one of us.

Very friendly and welcoming staff

The decor, food, room and staff were all excellent. We would certainly stay here again. The personal touch from the owner was much appreciated.

The room was slightly on the small size - but immaculate.

fresh paintwork ( if you like black) 32" LCD TV in room "marble" sheeting on bathroom walls bacon chop + duck's egg and chips ( evening menu )

2 sigle beds together (= kingsize) in a corner = only one bedside table,one of us up against the wall, kingsize duvet not big enough. window would not stay open part-way ( slid down) shower-head support broken bathroom floor covereing cracked and edges needed cleaning and resealing bathroom lightswitch not by bathroom, but by entrance to bedroom soap dispenser empty no comfy chairs ( just 2 hardbacks) stains on carpet whislting/squealing hot tap in basin no tissues disposable plastic cups for drinking water / no bottled water room door's striker-plate wrong-way round batter soggy and fish grey re. fish and chips ( evening meal menu)( but we weren't charged for it when we complained)

Helpful staff. Clean room and toilet.

There was clothes hanging space but zero space for putting clothes away if staying more than one night. Also, a single bed in a double room - why? It took up so much space. It would have been far too small as a family room. That spoiled the room so much.

the staff were all very friendly. meals were excellant & affordable. rooms were very clean and comfortable

Bed was comfortable. Room was clean. Breakfast was nice, though not exactly huge portions.

I told them when I checked out that: 1) the plumbing in the room had an annoyingly high-pitched oise when either the shower was run, or the cold water tap. 2) bathroom was extremely small and no shelf for toiletries. I had to put mine on the toilet water cistern. 3) the shower head could not be pointed downwards properly. On this basis I asked for a small refund, and the lady at reception said 'He will have to decide to refund on the credit card, without telling me who he was' In short, the customer service was disinterested.and unenthusis]astic, typical of budget British hotel I find.

Situation,comfort,food,friendliness of staff