The Rose And Crown Hotel

This reviewer provided a score but did not have any comments

Bed was comfortable

Freezing cold - no heating on in the bedrooms. We were given a nursery heater but it had little impact. No heating in the dining room - we were told breakfast from 7 a.m. but at 7.04 restaurant was pitch dark and no heating was on. The chef couldn't be found. Delays in finding the food made me late for my appointment.

The rooms where not level , they advertised all rooms with a shawer, but did not have one, the toilets in the pub where blocked and overflowing . I would not stay there again at any price

The building. The woman at reception, she changed my room since it had NO shower.

Staff at breakfast did not seem willingly to work, no wireless connection in my room, despite this was mentioned on my reservation sheet, room did not smell fresh and clean. Room was very cold and radiators did not work. I don't think will come back.

The haeting in the room was inadequate. Radiators were barely giving out any heat even with thermostats switched fuuly on.

This reviewer provided a score but did not have any comments

Good food nicely cooked,but service for evening meal was poor.

The small car park was in a filthy condition, the contents of an ashtray were thrown over my car not a very good advert for what is a nice hotel.

the pub bar

Food

Lack of real ale in the attached public house which was advertised as having six guest ales but had none. Scruffy public bar.

The Position in the square near all the shops

After sitting and waiting at least 30 mins for my order to be taken the food was very nice.

The staff at breakfast and evening meal were very very slow to serve. I had mould and damp on the wall in room- window frame needs repair. Dirty smelly untidy corridors/halls. Was then subjected to 2 kids running around all night, on creaking floorboards in the room above mine- these were friends of the hotel and were not paying guests- was told they were a little overactive! I got 3 hrs sleep.

Breakfast was good

We stayed 2 nights and our room was not serviced, we were given 2 clean towels outside the door. Bed linen was left all along the corridors which we had to step over even at 1.15 when our taxi was due.

location very close to the market, design of the hotel, rooms, very warm hotel. Restaurant menu.

Unproffessional recepcioniost who even don't know hotels' room facilities.