The Rothwell House Hotel  

the suite was very comfortable and ideal for families

friendly staff

nothing

4 poster bed dinner breakfast friendliness politness the overall hotel was excellent good luck to you all. hope to see you again tamara alan douglas.

The welcome The room

quality of food could be improved (only based on one even meal)

clean, affordable

shower water low was poor

Good staff

Room a little tired

The food was very good/Service staff lovely. Great you could have two dogs (any size) stay in alocated room.

Was not cleen at all in rooms/ outside or in Lobby/stairs. Parking poor.

affordable, clean, comfortable

staff service a little slow on occasion

The bed was the only good thing in the hotel, the bathroom was dire. The breakfast room was late opening and the breakfast precooked and indelible. Trying to check out was unbeleivabley hard due to the ill English speaking member of staff. Don't bother wasting your money,

Leaving.

No complaints whatsoever

Nothing

This hotel is dirty and the management have the worst attitude I have ever come accross in the hospitality industry.

The room had a supplimentry heater.

Tired rooms, decor, mug in room chipped.

I really liked the fact that all the family could share an apartment and that there was a fridge, microwave etc. Each room having its own kettle and ample supply of tea coffee hot chocolate was really unexpected. I have never stayed in a 2* hotel apartment before and was impressed with the generally condition and cleanliness on arrival. The staff were relaxed and friendly.

There was a fan (kitchen I think) that was rather loud and the clock chimed every quarter of an hour (outside of the hotel I think??) and so disturbed our sleep. The toilet cistern made an awful noise when flushed =would be so easy to fix! The toilet was clean inside the pan but the back of the toilet where the attachments are was flithly. One or two other places were also inadequately cleaned. (Overall though the generally area was very clean and tidy).

The location and price

The only thing is if you get back late and have to use the key pad on the front door you can not see the numbers in the dark.

Apartment accommodation. Good restaurant and bar. Quiet but in the centre of Town. Really friendly staff

Couldn't find fault

Curtain rail was not fixed to the wall properly, heater in the room had a illegal plug fitted and was a fire risk.

The staff were fantastic . Anything I needed at any time it was there was no second thought. Fantastic service and would happily go there again!

Nothing just brilliant

i loved the four bed poster room we stayed in.

There wasnt anything not to like about the Hotel.

The four poster room was great a real treat such a comfortable bed and warm room

The breakfast was awful it was served from 9am til 10 am ,we went down at 9am but nothing was ready the water boiler did not get the right heat at all over that hour. there was a large glass fridge with dishes of jams butter and sauces in it with 2 jugs of milk. the orange juice cooler was almost empty and it tasted off. the cooked breakfast was swimming in beans, the tomatoes tasted bitter. there was one piece of bacon and one sausage which i think was deep fried. hash browns were ok as were the fried eggs. one thing about the room there was no mirror in the room to use while drying your hair.

clean bedding, good supply of tea/coffee/milk

limited parking, no hot water in morning for shower. very shabby decoration in room (artex walls) quite dangerous window fixings loose, uncovered light fittings in ceiling,very cramped room for a four poster bed.

the room rate is value for money room was clean and comfortable if a bit dated but had all your needs TV coffee and plenty of clean towels. Breakfast was very good and service was cheery and pleasant

Room was spacious and plenty of tea/coffee with kettle, microwave and fridge. We didn't venture downstairs during our stay so can't comment on other than the room, breakfast and impression. Breakfast wasnt bad, table service and choice of hot foods along with colds. Free wifi worked great as a budget bonus.

Bed mattresses 'weak', uncomfortable. Tatty end of the hotel, smell of paint, tear in settee cloth, cheap laminate floor, marked. Cold for a while with interesting plumbing.

QUIET ROOM ON OTHER SIDE OF HOTEL Appreciate its under new management and needs refurb and can see dining room has been done,would like to see when complete.

small carpark

Building fine but in need of inside re-decoration and new carpets

it was dirty in the bathroom-shelf had toothpaste all over, iron un-clean,shower surrounds and lino dirty. not good p.r. by staff! no sign at breakfast or no one to let us know what the procedure was for breakfast

Although value for money,and a good breakfast. The description was misleading,the ensuite,was horrible,the shower door didn't shut. Windows were really dirty,the flat screen was tiny. But the beds were clean and comfortable. Think they should be a little more honest about the room,and then you would not be expecting too much.