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Newest reviews for The Royal Hotel

  • Anonymous
      United Kingdom
    August 28, 2014

    location is good, close to town centre

    this hotel requires serious refurbishment works, rooms are small, no double glazed windows (the hotel is right on a busy road!), old furniture, quirky, no restaurant on site, no wifi in hotel rooms, decor and carpets are very, very old, breakfast wasn't special either, no healthy options, no good coffee. In reality it looks different than on the pictures. Overall overpriced. I wouldn't go back.

    6.3

  • Christine
      United Kingdom
    August 23, 2014

    The staff were very friendly and helpful . Room very clean and comfortable . Plenty of choice for breakfast .

    Hotel could do with a bit of a make over.

    9.2

  • Simon
      United Kingdom
    August 18, 2014

    The staff were friendly, helpful and efficient, and everything was clean

    Everything is looking a little dated now and there is no WiFi in the rooms

    6.7

  • Ahmet
      Turkey
    August 16, 2014

    almost everything..very very old and needs urgent renovation

    3.8

  • Margaret
      United Kingdom
    August 10, 2014

    Location and price for bed and breakfast.

    General state of the Grade 11 listed hotel. Room was in state of repair with oldest bed I have (tried to) sleep on.

    5.8

  • Teresa
      United Kingdom
    August 4, 2014

    value for money and the Character of the building

    Lack of communication regarding dietary needs. Even though asked for and clearly stated on the booking form the kitchen were unprepared for a dairy free diet!

    7.9

  • James
      United Kingdom
    August 2, 2014

    Staff really friendly and helpful

    Shower very poor, very little water pressure Hotel looks tired and in ned of refurbishment

    7.1

  • Sergio
      United Kingdom
    July 31, 2014

    Location

    Not sure where to start...

    4.2

  • Paul
      United Kingdom
    July 29, 2014

    Breakfast & the staff here were ok.

    The room was small & intolerably hot. The window was small & provided little ventilation or light. The ceiling fan was so noisy even on slow speed that it was impossible to hear the TV which had a low preset max sound level. Would have been nice to have the fan on all night but the noise was too much. We asked for a room change but were refused even though there were unoccupied rooms at the time. The dining room was open for breakfast but not for lunch or dinner. Apparently it was closed at those times for redecoration although there was no decorating going on at any time.

    4.2

  • Robert
      United Kingdom
    July 24, 2014

    Parking, Clean, Friendly,Excellent breakfast

    Tired, no wi fi in my room

    6.7

  • Jonathan
      United Kingdom
    July 23, 2014

    Small bed on a slight slant with an old mattress, not as bad as it sounds, but not good. Slightly shabby decor in places

    6.7

  • Tim
      United Kingdom
    July 22, 2014

    ceiling had water stains due to leaks from roof, which got damp when it rained. faulty taps in bathroom as well as the shower head wouldn`t stay up right. No fan in the room after being told that there was one in our room...??? came down for breakfast, to find that we had to wait for the self serve breakfast to be replenished, to add insult to injury...no bowls for the cereal, which we had to wait for too. Oh, when ordered toast, they left it at the hot plate, when everyone else`s was taken to their table...!!!

    3.3

  • Tony
      United Kingdom
    July 19, 2014

    Good service , value for money

    8.3

  • John
      United Kingdom
    July 17, 2014

    Hotel needs a face lift

    4.2

  • Martin
      United Kingdom
    July 17, 2014

    I was in a refurbished room which was OK though debatable if it was value for money.

    I only booked because it had a restaurant. To be told when I arrived that it was closed and needing to go out to eat (always frustrating when you're on your own - even as a man) was not good. I could (and would) have booked more modern, air conditioned hotels without a restaurant.

    6.3

  • Valerie
      United Kingdom
    July 15, 2014

    Staff were friendly & attentive. Room was clean. Varied serve yourself breakfast dishes. Hotel sticker given for car as public parking was used. Nice park at rear of Hotel.

    No Lifts which meant climbing two flights of stairs to the second floor. Corridor steps could have better indication. Shower not in good working order. TV useless. Bed clean but uncomfortable.

    6.7

  • Emma
      United Kingdom
    July 11, 2014

    It was better than sleeping in a tent. Breakfast was nice.

    Room was very tired and dated.

    7.9

  • Christine
      United Kingdom
    July 8, 2014

    Location is very good - just round corner from the town centre with good size car park

    - there was no food available other than breakfast even though restaurant is listed in facilities -we were not informed that there would be a wedding while we were staying - this affected our access to facilities and was noisy -wi-fi access is almost non-existent - hotel is in desperate need of refurbishment it is very shabby

    5.8

  • Vickram
      United Kingdom
    July 6, 2014

    Location

    Old building that needs modernising

    5

  • David
      United Kingdom
    July 2, 2014

    Close to town. Helpful staff. Very good breakfast. Clean if dated room.

    Too many stairs. No lift.

    8.3

  • David
      United Kingdom
    July 1, 2014

    Large car park and central locationū

    Generally poor condition - worn carpets, decor etc and restaurant not available.

    4.2

  • Anonymous
      United Kingdom
    July 1, 2014

    Very friendly, helpful Receptionist. Our room was one of those which had been refurbished, with a modern bathroom.

    The common areas are looking a bit shabby and tired, in need of a re-fit.

    7.9

  • Paul
      Spain
    July 1, 2014

    Excellent location the room was spacious and very comfortable Very good free parking

    No lift so we had to carry cases up two very steep flight of stairs. The breakfast was disgusting, tinned tomatoes and mushrooms, no milk with coffee. The waitress was more than useless and unhelpful The door key card kept losing the information which meant a long walk back to reception. The morning receptionist made being unhelpful an art form as did the rest of the staff The place is very rundown not to be recommended at all.

    5.4

  • Colin
      United Kingdom
    June 29, 2014

    Downstairs decor, breakfast resonable. Staff very helpful

    Bedrooms a bit dowdy. No lift for people with walking difficulties

    6.7

  • David
      United Kingdom
    June 25, 2014

    staff, room, breakfast

    booking.com website indicated the hotel was 15 miles from leicester. when calling the hotel to check they confirmed this and advised a taxi fare to be in region of £15 - £20. in reality the hotel is 25 miles from centre of leicester and the taxi fare was £40...i would not have booked a stay at the hotel if i had known it was £40 to get to leicester

    9.2

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