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Royal Chase Roundabout, Shaftesbury, SP7 8DB, United Kingdom – Show map
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121 verified reviews
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Best Western The Royal Chase Hotel's staff speak: English
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Sauna, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Heating, Non-smoking throughout
14:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 15 years stay free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 121 reviews
Value for money
Show reviews from:
Established in 1740, this historical coaching inn features individually designed, stylish rooms, real ales, and fresh, local cuisine.
Score from 586 reviews Very good
This Georgian building is in Shaftesbury town centre. It is now a stylish hotel with free Wi-Fi and large rooms with luxury beds, flat-screen TVs, coffee machines and iPod docks.
Score from 75 reviews Fabulous
Nestled in the heart of the stunning Dorset countryside, The Swan Inn is situated in Sturminster Newton's medieval market place.
Score from 94 reviews Good
A 1-minute walk from the beautiful Sherborne Abbey, the Half Moon provides stylish accommodation in the centre of this pretty Dorset town.
Score from 180 reviews Good
The Bathroom Taps. Economy water supply and splashing.
Location and clean and comfortable
Additions to cost of dinner
setting - beauty of tall trees and lawn and easy access from main road but well soundproofed. Beauty of the period building. The Swimming pool! The spacious and well appointed dining area and bar. A place of gentle harmony and order which helps you to relax and feel at peace. All comforts are provided and if you need anything the staff are alert and keen to offer their help and service and genuinely nice and real people who seem to love the Hotel.
£75 for a single night but it is normal
Reception staff on arrival too busy to serve us as chatting on phone to friend .On check out at 10.30 we found an empty reception . One receptionist appeared and said she was off duty and that the on duty had gone to get breakfast. Training in customer service is advised,
The staff were extremely good and very sensitive to our needs.
The fact that there was no piped music or TVs. Lovely sitting room with books and wonderful photographs on the walls. Swimming pool. The staff were exceptionally friendly and helpful.
The bath shower was tricky and it wasn't possible to get the water as hot as I would have liked.
Excellent choice and quality of Breakfast. Arrived late and only stayed one night so review based on a limited experience, but at the price I paid was very satisfied.
Bed was comfortable Free wi-fi.
Bathroom and shower was old fashioned. Shower was not great and sink had the separated or and cold taps. No blind or prover you window in the bathroom. Breakfast was so so so slow and not even worth the wait. Know not pay for breakfast at the hotel go to one of the lovely places in the town, as we learned to do despite having prepaid for the breakfast for our whole stay. If I was needing to stay in the area again I wouldn't say here unless everywhere else was booked up.
Very friendly and helpful staff. Good food Lovely pool Good location and grounds
Not having a blind on the bathroom window, which had clear, not opaque, glass. Yes it had a net curtain, but I didn't feel I could turn the light on to have a shower or go to the loo at night ! Very strange,
NUMBER 49 WAS A VERY QUIET AND COMFORTABLE ROOM. WE HAVE RESERVED IT FOR OUR NEXT VISIT. STAFF WERE VERY FRIENDLY AND HELPFUL
The room was clean and had everything I needed. Good shower. Large comfortable bed. Breakfast was okay. Staff were all friendly and pleasant.
A pleasant hotel on the outskirts of Shaftesbury. Shaftesbury town @ Gold Hill
Noise from the wedding on Saturday night but it did stop fairly early - our room was above the venue. No map from hotel into town centre and differing directions from staff but an easy stroll
Staff reasonably friendly. Breakfast quite good.
Bathroom very small no room or shelves to put anything down. Shower pressure very poor, sink very small, taps have been fitted with water saving device that produces small jets of spray that squirt everywhere when you turn them on.
Your staff at The Royal Chase are excellent. On the Friday evening two young ladies did the reception, the bar and waited table, all with no delay and a cheerful manner, first class. Saturday with a wedding there were more people on and the service was again excellent
A lift would be a help for some of your guests
Easy access, parking good, convenient public transport.
No lift for cases.
The room was big and spacious. It was clean and fairly comfortable.
At breakfast I was made to wait to go to a table even though there were SIX empty tables just because I was a solo traveller. Too few staff at breakfast and not very helpful or polite. If breakfast time is limited and everyone wants it there needs to be more staff. The room was very hot.
There was an initial issue with our booking and the Hotel followed it up promptly and gave us feedback as soon as we arrived to the Hotel to check in.
Staff were very friendly and helpful. The room was very spacious.
Lack of sun loungers in the pool area to allow guests to relax. We had chosen this hotel as we had sought a hotel with leisure facilities, where we could relax for much of the day. Unfortunately this was not possible here.
The beds were cozy The rooms were a great size Close to shops and things Swimming pool on location Great food Service was wonderful - very helpful staff.
No fridges or microwaves in the rooms No face cloths for washing No lift for suitcases going upstairs,and there are lots of steps. Would love to see the bars of soap as opposed to the shampoo gel
had a room overlooking the car park: from 4:30 very noisy
Good and attentive staff Room size
Bathroom needed updating Pool looked rather tired
Room decoration. Paint colour of the sixties.
Lovely big ground floor room with easy access for elderly parent. Restaurant food was better than my expectation.
The room booked smelt strongly of cigarette smoke, the duvet cover was badly stained- amazed that house keeping even used this. Were moved to another room which was much smaller so we felt that this represented very poor value for money . Also was telephoned 2 days before stay to warn of a wedding reception and that it would be noisy, however how many people can change where to stay at this late stage if it had not been ok ?
The towels and bedding were clean !!
The room was straight out of the 1950's, the furniture consisted of some dilapidated 'stained' (and I mean stained) pine pieces that would not have looked out of place on a council tip. The bathroom was dreadful - I have seen better fittings and fixtures on the TV programme "Homes Under the Hammer". The very large bathroom window that looks out over the rear garden and onto a housing estate is covered with nothing more than a thin net curtain. When you stand in the shower, you must be visible to anyone in the back garden or from the housing estate. I inquired at reception if this curtain was adequate to prevent people looking in and was told that it was impossible for anyone to view inside the room from the garden or rooms to our right. However, I could clearly see a guest lying on his bed in rooms at right angles to ours so if we could see him from our bathroom window he could see inside the bathroom. As Rooms 7-13 are directly above the kitchens you are not only subject to smells & noise but in the morning you have the pleasure of listening to the breakfast chef's favorite morning radio programme which he (or she) like's to do at full volume. I gave this piece the title of "A Saxon hotel in a Saxon town" well, that is being unkind to Saxon's !! To end, we stayed at this hotel last year and it had notices saying it was being re-furbished and would guests please excuse the disruption - it is obvious that they are still waiting to start this planned refurbishment .
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