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Royal Chase Roundabout, Shaftesbury, SP7 8DB – Show map
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18 properties in Shaftesbury
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108 verified reviews
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Best Western The Royal Chase Hotel's staff speak: English
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Sauna, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Heating, Non-smoking throughout
14:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 15 years stay free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Best Western The Royal Chase Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 108 reviews
Value for money
Show reviews from:
Situated in the centre of the small market town of Shaftesbury, Number 5 is a Georgian townhouse, which offers free secure off road parking and free Wi-Fi.
Score from 87 reviews Exceptional
This Georgian building is in Shaftesbury town centre. It is now a stylish hotel with free Wi-Fi and large rooms with luxury beds, flat-screen TVs, coffee machines and iPod docks.
Score from 45 reviews Superb
With a large garden and terrace, Three Ivy Cross is located just 5 minutes' walk from the centre of Shaftesbury. Completely renovated in 2014, the property offers free WiFi access and onsite parking.
Score from 7 reviews Superb
Located in an Area of Outstanding Natural Beauty, Dean Lodge is surrounded by picturesque grounds and features a sun terrace and a modern open-plan interior.
Score from 83 reviews Exceptional
There was an initial issue with our booking and the Hotel followed it up promptly and gave us feedback as soon as we arrived to the Hotel to check in.
Staff were very friendly and helpful. The room was very spacious.
Lack of sun loungers in the pool area to allow guests to relax. We had chosen this hotel as we had sought a hotel with leisure facilities, where we could relax for much of the day. Unfortunately this was not possible here.
The beds were cozy The rooms were a great size Close to shops and things Swimming pool on location Great food Service was wonderful - very helpful staff.
No fridges or microwaves in the rooms No face cloths for washing No lift for suitcases going upstairs,and there are lots of steps. Would love to see the bars of soap as opposed to the shampoo gel
had a room overlooking the car park: from 4:30 very noisy
Good and attentive staff Room size
Bathroom needed updating Pool looked rather tired
Room decoration. Paint colour of the sixties.
Lovely big ground floor room with easy access for elderly parent. Restaurant food was better than my expectation.
The room booked smelt strongly of cigarette smoke, the duvet cover was badly stained- amazed that house keeping even used this. Were moved to another room which was much smaller so we felt that this represented very poor value for money . Also was telephoned 2 days before stay to warn of a wedding reception and that it would be noisy, however how many people can change where to stay at this late stage if it had not been ok ?
The towels and bedding were clean !!
The room was straight out of the 1950's, the furniture consisted of some dilapidated 'stained' (and I mean stained) pine pieces that would not have looked out of place on a council tip. The bathroom was dreadful - I have seen better fittings and fixtures on the TV programme "Homes Under the Hammer". The very large bathroom window that looks out over the rear garden and onto a housing estate is covered with nothing more than a thin net curtain. When you stand in the shower, you must be visible to anyone in the back garden or from the housing estate. I inquired at reception if this curtain was adequate to prevent people looking in and was told that it was impossible for anyone to view inside the room from the garden or rooms to our right. However, I could clearly see a guest lying on his bed in rooms at right angles to ours so if we could see him from our bathroom window he could see inside the bathroom. As Rooms 7-13 are directly above the kitchens you are not only subject to smells & noise but in the morning you have the pleasure of listening to the breakfast chef's favorite morning radio programme which he (or she) like's to do at full volume. I gave this piece the title of "A Saxon hotel in a Saxon town" well, that is being unkind to Saxon's !! To end, we stayed at this hotel last year and it had notices saying it was being re-furbished and would guests please excuse the disruption - it is obvious that they are still waiting to start this planned refurbishment .
they moved us to another room and we received a discount upon check out! Other than that we did not like anything!
This is a terrible place- I can't believe these sorts of 'hotel's' still exist. All tatty and worn around the edges - stuck in the 70's…we arrived late and our orignally booked room was located over 'ballroom' with party in full swing …the entire room was shaking - we asked for a different room - which we were given - it was still noisy but at least you could fall asleep - we gave breakfast a miss after one glance at the tinned fruit ….and that for £130,00 gee whizzz - no way!
staff at reception on checking in very unhelpful room incredibly hot, no air con and had to request for a fan bathroom requires a deep clean and no covering over window
Buying a Gin and Tonic and being told there was no lime or lemon for the drink
Swimming pool Location good for traveling
Hotel was very hot. Breakfast could do with some refinements
Staff were friendly and helpful. Room was clean and beds were comfortable. Food was acceptable.
Hotel is in need of refurbishment particularly spa area. Changing facilities were basic and not very clean. Steam room was cold. Lack of atmosphere in hotel.
Comfortable, friendly staff, pool and jacuzzi good. Food good.
Food very good and pleasant staff
Room decor very dour
Large bedrooms, large bed, powerful shower, staff were great, nothing too much trouble.
Pricing was per person not for the room; decor is very dated; lots of people milling around using the pool who are not hotel guests.
the hotel was lovely and staff were very helpful to me during my stay at the hotel a very nice and comfortable rural hotel the attached restaurant served lovely breakfast and staff were very knowledgeable about the local area
The bathroom is in need of refurbishing.
We very much enjoyed the food in the resturant Saturday evening, breakfast was nice, waitresses were very pleasant.
Our shower was just tepid, and a slip mat in the bath, would have been great.
Lovely breakfast! Reception staff very quick to accommodate and pleasing in manner.
The staff were friendly and helpful. The room was spacious and comfortable. The bed was huge and very comfortable.
The basin in room 5 did not empty very well and the shower head needed a good descale. Water pressure in the shower was poor.
The dream - converted monestary, four poster bed (picture on website). The expectation - a luxury retreat as a nice surprise for my wife and family.
1. road noise (no double glazing): heard general evening traffic and then car racers around roundabout at 11 pm. 2. poor quality finish: flaking paint on outside of building looked shabby (disappointing first impression), fittings and fixtures in bedroom and bathroom, eg gaps around bath panels, hole in panel by toilet.
EVERYTHING. IT WAS MY WEDDING WE HAD EVERYTHING AT THE HOTEL IT WAS ALL OUTSTANDING
Very cold jacuzzi, catched a cold.
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