Restaurant and bar service was consistently slow and disorganized on multiple visits. Seemed short staffed. Staff was apologetic but we're just spread too thin. Lack of a small lobby was annoying since lounging in the bar or restaurant without ordering seemed awkward but those were the only spots with reliable wifi so there was no place else to sit.
Breakfast could have offered a few pastries or fresh fruit -- it was pretty limited and unvaried for a hotel in this price bracket
Room was excellent with spacious modern bath. TV reception was fine and hotel is in the best location in Oban. Stores, transportation, restaurants, post office, laundry, cafes, galleries, and museum are all within a 5 or 10 min walk. View from room was beautiful. I also did get wifi in my 5th floor room. This is a charming, old style hotel that has a grand feel. It is a little worn in the halls but many rooms have been refurbished. It was very clean and all was in good working order