The Saunton Sands Hotel  

We thought the trip was a pleasure your staff were so helpful from reception, restaurant to the pool guy. The rooms were fantastic, everything you needed. The food in the evening was simply brilliant! Will be back !!

Proximity to beach. Food

Social grading according to room class, akin to cruise liners. "Cheap" Internet booking yielded a room unfit to house pets let alone humans, and prescribed dining table almost in the kitchens, when tables with sea views were vacant. Led to overall impression of being treated like a 3rd class citizen.

We booked a room with a seaview and we were not disappointed. We loved the fantastic panorama over the sea and the vast, sandy beach which stretched for more than two miles southwards towards the estuary of the River Taw. The dining room also looked out over the sea and was light and spacious.The public spaces were well appointed and full of attractive paintings and old photographs. Although the hotel had a slightly old-fashioned feel with lots of staff on duty to assist guests, many of whom were probably not used to such attentive service , we felt ever so slightly privileged to be staying at a hotel which has been offering its guests the opportunity to enjoy a great British seaside holiday since the time they first became popular in Victorian times.

The Location is fantastic - even in January!!! The view from my room was amazing - definitely a real sea view!

Stylish hotel with a relaxing abiance. Facilities and services all of the best quality.

Location, staff, service

Too many children, noisey

A very comfortable hotel in a stunning position. Ideal for a group of friends. Staff at breakfast couldn't be more helpful.

would not recommend food in Terrace bar. Overpriced.

The golf course

Room too warm

Top class service. Nothing too much effort! Restaurant excellent

Very comfortable and fabulous position

The staff were largely off hand, especially in the dining area. They seemed to want us out. Despite the fact that we were told that they had won a cooking rosette we thought the food was beautiful but disappointing. We stayed here a few years ago and the portions were good, now you have trouble seeing them on your plate beyond the decoration. On the other hand the breakfast is very good and traditional

The location is perfect, overlooking a surfing beach (I'm a surfer!), with a nice lawn, pool etc (this alone may entice me back). The younger staff were very helpful and understanding. When I went to bed, I found what looked like a mouse dropping hidden in a fold in my bed sheet (from the laundry company), but the staff were very helpful, offering me a new room, and as I couldn't be bothered to move all my stuff, they helped me change to a new sheet. The room service chips were great, as was the dessert!

The hotel is obviously set up to cater to the retirement crowd. They keep the temperature incredibly hot (uncomfortably so), and in my room I only had a sliding door to a shared balcony, not a window I could leave open, leading to a hot disturbed sleep. They also require shirt and tie for dinner. This is not an issue, apart from their policy of making you order room service from the restaurant bar. I did this in my jeans (the whole point of room service was to relax), and was made to feel very unwelcome by the snooty staff. I ordered a burger, which was presented very well, but (in my opinion) tasted and looked like a factory made frozen burger - very disappointing for 13 pounds (and felt bad for the chef making the best of a cheap purchasing decision). Finally on checking out, I found that I had to pay an extra 5 pounds to have a meal in my room? Not mentioned at ordering. The room was pleasant and clean, but I found hairs around the sink (and in my food). All in all, I felt it suffered from a lack of attention to detail, and not worth the money.

Pleasant and relaxed atmosphere. Good facilities. Rooms were of a good standard. Tv in the internet room to watch the rugby world as a group worked well.

The temperature in the hotel in general was too hot. It was uncomfortably too hot for breakfast in the dining room. Had to permanently open the bedroom windows.