눉Unfortunately when I stayed with my young son it wasn't good. Called the day before arrival to see if I needed to book a table for dinner, as would need to eat early because of my 10 year old son. Told it was unnecessary. Came down at 7.00, ordered 2 drinks, picked up 2 menus and sat down. Was then told they were full. Explained about pre booking. She said ok would make an exception but would be a 10 min wait said no prob, we would choose have some olives etc. We ordered a soup, salad and pasta and chips for my son. Said just bring all together this was at 7.15. Food didn't come, didn't come. Girl was lovely said she was so sorry, had more drinks etc. My 10 was v hungry she apologised again. Eventually food came just before 9.00.
Dreadful experience. Pasta arrived, told my son to start, then the waiter dropped the fries on the table and proceeded to pick them up in with his fingers and put them in the bowl my son was eating from. He did leave the ones of the floor! I was at this point very annoyed. Called the nice girl over and complained as had also had a mouthful of soup. It was without exaggeration inedible, it must have been half salt. Completely disgusting. She came back dealt with me very well said she was so sorry, the chef said I was right and could only apologise. She also said how how sorry that it had taken 2 hours to produce a bowl of pasta and a tomato salad. We were given fresh fries and a free juice for my son. I had a second glass of wine.
We left the dinning room at 9.20. My son went up to bed and I called a meeting with the duty manager. Who said food and drink was free to make amends and was sorry. My wine was not of course free, which I accepted. He was most interested in who had picked up the food in his fingers and put in on the plate. He explained that although this of course was unacceptable it was just something you might do at home, the waiter had obviously just forgotten.
눇Beautiful location, right on edge of the cliff, looking directly down onto beach.. Friendly young staff. Large indoor and outdoor pool. Rooms clean but tired. Paid for a top one with views down onto beach. Whole hotel rather dated.