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Newest reviews for BEST WESTERN Ship Hotel

  • Wendy
      United Kingdom
    August 29, 2014

    Friendly staff. Comfortable room. Good breakfast choice.

    6.3

  • Gary
      United Kingdom
    August 26, 2014

    The service and food were excellent

    The room temperature was too hot

    7.5

  • Diane
      United Kingdom
    August 26, 2014

    Room very comfortable, very good shower.

    Noise (not that loud but noticeable) outside my window at night - maybe air con plant?

    9.6

  • Anonymous
      United Kingdom
    August 24, 2014

    The hotel provided everything we needed at a good price and with a smile.

    9.6

  • Anonymous
      United Kingdom
    August 19, 2014

    No recollection of my booking, key card didn't work, shower didn't work, no wake up call as requested, disgusting poached eggs.

    5

  • Graham
      United Kingdom
    August 19, 2014

    Great location, parking easy and plentiful

    Not cheap.

    6.3

  • John
      United Kingdom
    August 15, 2014

    Wifi signal was good in room

    Bedroom was dirty. Room had poor ventilation. Taps in room disgusting and leaking. Shower cold. Toilet didn't flush fully.

    3.8

  • Michael
      United Kingdom
    August 12, 2014

    When I had a problem with my room, it was dealt with in a friendly and professional manner

    8.3

  • Gillian
      United Kingdom
    August 10, 2014

    The hotel is in a lovely spot, and the ambience and feel of the hotel is warm and welcoming. The refurbishment of the hotel has been done with a lot of thought and sympathy for such a beautiful old building with a wonderful history.

    The bedroom was like a hot house! We tried to cool it down but that was difficult even with the fan - one of our fellow wedding guests told us that her room had air conditioning - possibly something that will be in every room at the end of the refurbishment?!

    8.3

  • Ian
      United Kingdom
    August 9, 2014

    Heating on in room and couldn't turn off, 27 degrees outside and nearer 40 in the room !!

    7.1

  • Nicholas
      United Kingdom
    August 7, 2014

    Location was ideal, easy to get a parking space in car park.

    Beds are uncomfortable, seem to sink in middle. The air-con essential as having the window open was not an option with the traffic noise. The problem was the air con was so noisy! Every five minutes, the condenser made a loud buzzing noise- even long after you had turned the unit off! No peace and quiet either way.

    6.7

  • Stephen
      United Kingdom
    August 6, 2014

    very nice room and very clean

    7.5

  • Anthony
      United Kingdom
    August 5, 2014

    Location

    Bar meal was very poor

    7.9

  • Ebba
      United Kingdom
    August 5, 2014

    Location. Spacious courtyard. Good food.

    The room at the top was too hot. Windows only open one inch!

    7.1

  • Julia
      United Kingdom
    July 31, 2014

    I think it's a bit expensive

    8.3

  • Michael
      United Kingdom
    July 29, 2014

    Location

    The whole place was a bit soulless. Everything was OK but there was no personal touch, personality and the staff seemed like they were doing only what was necessary and nothing more.

    4.6

  • Sally
      United Kingdom
    July 29, 2014

    Comfortable bed, clean bathroom. Good location. Friendly staff.

    No air conditioning in our room made it very uncomfortable. Evening meal standard could be much better. Carpark flooded in heavy rain - make sure you take wellies.

    6.3

  • Rosemary
      United Kingdom
    July 27, 2014

    Location, helpful staff, flat screen tv, fans - the weather was seriously hot.

    Shower didn't work and needed fixing, disturbed at 3.30 am by drunken guests shouting and banging on doors. Not the hotels fault and they apologised. Perhaps staff could have seen the state of these people and escorted them to their rooms? Not sure how you deal with this really but it spoilt an otherwise great stay.

    7.5

  • Nitesh
      United Kingdom
    July 24, 2014

    no air con

    5

  • Anonymous
      United Kingdom
    July 22, 2014

    Spacious room, there was use of an iron & ironing board, fan, tea, coffee & biscuits. Nicely decorated and presented. Enough spaces for parking when we stayed!

    It was a extremely hot weekend when we stayed so the rooms were very stuffy with no air / breeze coming through the one window. Luckily we had the fan which helped slightly! With the window being left open over night, we were sleeping above the kitchen area, so early in the morning the chefs / waitresses were having enjoying a very early and loud chat under the window!

    7.9

  • Janet
      United Kingdom
    July 22, 2014

    Receptionist tried to be helpful.

    Heat in the oppressive. Had to keep window open which meant the noise from the bar area was awful. There was a large party that evening. Had to move out for one of my 2 nights stay.

    5.4

  • Anonymous
      United Kingdom
    July 22, 2014

    The room was clean, the hotel itself was lovely and the staff were polite and professional. We enjoyed our stay and would definitely come again.

    Unfortunately, it was 30 degrees outside, the sun right in our window and no air con. You really couldn't breathe in our room which made it quite uncomfortable. There was a fan, it just didn't do a great deal but I appreciate this isn't REALLY the hotels fault :)

    9.2

  • Christopher
      United Kingdom
    July 21, 2014

    Spacious room and en suite bathroom, Excellent restaurant, competent staff.

    False fire alarm at 5am, unusual but interesting

    7.5

  • Anonymous
      United Kingdom
    July 18, 2014

    the first evening we found someone else's dirty shirt in our bed. The springs in the beds dug into every bone in our bodies. Besides the location wouldn't recommend.

    4.2

  • Geraldine
      United Kingdom
    July 15, 2014

    Room was pleasent, staff were pleasent. Location for our trip was very good

    Room was not ready at 2pm so had to leave our luggage with reception. Luckily we didn't need room to get ready for the wedding we were attending. Breakfast was the worst experience ever. Total shambles. Two staff on. Tables not cleared. No glasses for juice , no cutlery for self serve section, no butter anywhere waited ages for tea, cups, toast and breakfast itself. Can't understand why it's not all self service, instead of all running in and out of kitchen with butter, toast and breakfast

    5.4

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