The St David's Hotel & Spa

A wonderful place. Friendly staff, beautiful views of the bay. A bar that is quite reasonable for a five star hotel. We had a huge room service breakfast which was served in a hostess trolley!! Rooms were clean and comfortable with free use of the spa facilities. Highly recommended. Even better if you can get a discount rate as we did.

I chose the St Davids Hotel as it offered excellent spa facilities - and I wasn't disappointed they were wonderful - a perfect way to relax and pamper myself after a busy few weeks. And after a busy weekend shopping to arrive back to a sauna and a facial was just right. Location is also excellent overlooking the bay and with the lively Mermaid Quay offering excellent bars and restaurants to meet friends.

There was nothing I didn't like about this hotel

The location is great for the bay area and Mermaid's Quay. The balcony in the bedroom was a really nice feature also. Breakfast was good with attentive staff. At the price we paid it was very good value but it would be very poor at anything approaching their published rates.

Strange system for parking on arrival - although there were plenty of spaces, we were told to park in the adjoining public parking by the doorman. Not really a problem though but gave an initial feeling of negativity. Check in and particularly out was a bit slow. The spa area, although quite nice, was a bit too dark in the evening - too much style over substance. Lighting was a problem in the bedroom also - fine for atmosphere but no good for reading. The bedroom was sparse in furniture - no easy chairs or sofa.

The facilities in the Spa were very good with an attractive environment and clean and spacious changing facilities.

Leisure facilities, views from room, location, good value for money

Staff arguing at breakfast, waiting to be seated at a table. Soapy water landing on me from balcony above when being cleaned in the morning (reported but nothing done). Uncomfortable chairs in bar.

The friendliness and helpfulness of staff made our visit even more enjoyable.

The bathroom needed refurbishing and daily cleaning was not up the standard expected of a five star hotel.

From top to bottom, the hotel has class; excellent views, staff with a 'how can we make it right' attitude, and a very nice spa facility.

The cost of the food at the restaurant; I got an appetizer and orange juice for 12 pounds- ouch. Especially when there is so much good food just a five minute walk down the pier.

When eventually allowed to go in the spa it was fantastic

I booked through booking.com ... on check-in we did feel rather second class as if we were budget or discount customers .. the receptionist said "oh they booked through booking.com" ... I booked on your site and specifically requested a twin as I was with my son ... there were no twins available and the receptionist took me to one side and said "well booking through booking.com, there is no gaurantee read their small print ???? also just to add insult we shared a double bed ... my son is 14 ? then they said "you cannot use the spa ... only 11.30am-13.00 0r 17.00-18.00 ... we didnt see that mentioned anywhere otherwise we wouldnt have booked as went to realx ... not be tied for time .. the rooms and decor are becomming tired ... mould around

Fast check-in, nice room, alocated car-park, close to restaurant, close to headquartes of GB rally and service park.

Proximity to the Cardiff Bay area facilities

Excellent

Pillows on bed hard

no minibar in the room and the staff are not well informed abot the hotel product so they could not answer our inquiries

Service was very poor in the bar and resteraunt. Breakfast was also poor