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Score from 3694 reviews Good 7.7/10

Newest reviews for The Stanwell Hotel

  • William
      Canada
    August 26, 2014

    The hotel is ideal for early flights from Heathrow Airport, especially Terminal 5. The facilities are fine which allows a stress free night before one flies.

    We had a plan to have dinner at the hotel, but the restaurant was too busy for the staff numbers/capabilities such that even after waiting 5-10 minutes, guests were not even being asked if the would like a drink before assessing or making their order. Luckily there are at least 4 or 5 pubs in the vicinity, and while clearly not near the stand of food/wine etc , they could supply drinks and reasonable food quickly.

    7.9

  • Penny
      United Kingdom
    August 26, 2014

    Every member of staff gave their support when my friend had a problem (not caused by the hotel). They sorted out the difficulty with a smile and friendly words. Apart from that the hotel would still have earned top marks from me.

    10

  • John
      United Kingdom
    August 24, 2014

    Close to terminal 4 Nice room Lovely food

    After driving 200 miles to reach the hotel and then going down to the restaurant at 8:45, the waiters for a joke pretended the restaurant had finished serving. This to me was not funny.

    6.7

  • Caroline
      United Kingdom
    August 23, 2014

    Friendly, helpful staff

    Nothing

    10

  • Eric
      United Kingdom
    August 20, 2014

    Food and presentation was excellent. The staff were very friendly and helpful. The hotel was spotless.

    8.3

  • Gail
      New Zealand
    August 19, 2014

    Spacious clean room and close to heathrow. Helpful, well mannered staff.

    Four things we thought would make it an excellent accommodation. A bath, proper double bed, not two single mattresses pushed together and a fridge availale in the room. Also the instructions were vague for the taxi service pick up from the airport. We did not realise we had to book one and wasted time trying to find them.

    7.9

  • Darren
      United Kingdom
    August 17, 2014

    Reception staff friendly and helpful, and price was excellent. Lovely comfy room

    9.2

  • Colette
      United States of America
    August 16, 2014

    Very clean, restaurant on premises, free and reliable Wi-Fi, close to Heathrow but quiet, and a good value.

    Nothing. It served our purposes perfectly. We were catching a morning flight out of Heathrow and wanted to be close to the airport for just that one night.

    9.2

  • Paul
      United Kingdom
    August 12, 2014

    Loved the room and staff, especially the receptionist who was lovely. definitely recommend to others.

    9.2

  • Adrian
      United Kingdom
    August 12, 2014

    Attentive friendly staff

    No fridge/ mini bar in the room

    9.2

  • Daniel
      United Kingdom
    August 10, 2014

    Nice clean friendly hotel close to London and airport.

    Nothing

    9.2

  • Kathryn
      Australia
    August 8, 2014

    The room was comfortable,lovely out look.The staff where very helpful. Great food.

    10

  • Arthur
      France
    August 6, 2014

    Clean functional close to airport. Good value

    As it is in Surrey - only about 3kms away - Taxis can be a real rip off. Book through the helpful hotel

    7.9

  • Jason
      United Kingdom
    August 5, 2014

    The room was very basic although we went for the executive king room. The staff were very pleasant and the restaurants dinner and breakfast was lovely.

    The patio door wouldn't open as the carpet was too thick and the complimentary wine and chocolate wasn't in the room but was brought to us right away once asked for.

    7.5

  • Julie
      United Kingdom
    August 5, 2014

    Location ambience staff

    Stairs - although porter helped with the luggage

    6.7

  • Sinclair
      United States of America
    August 1, 2014

    If one can forget they are only a short distance from London, they would think they are in one of the hundreds of towns and villages around the country. The only thing to break the effect was a short flurry of aircraft takeoffs from Heathrow around 10:00 PM.

    9.6

  • Robert
      United Kingdom
    July 31, 2014

    Close to my customer at Heathrow airport but not so close that you feel the planes are taking off outside your bedroom window. Friendly and attentive staff. Good food in the restaurant.

    Only a small point: some of the 2nd floor rooms have sloping 'attic' style ceilings with dormer windows set into deep recesses; if you pop to the loo in the middle of the night without putting the light on it is very easy to walk into the corners of these recesses and bang your head. Other than that everything else was perfect.

    8.3

  • Kuotung
      Taiwan
    July 30, 2014

    I stayed at The Standwell Hotel for one night. It's a very good experience for me. The employees here are very friendly and helpful. The breakfast was very good comparing with other hotels aroud London and Heathrow airport area at the same rate. I will stay here again if I visit London again.

    There was no air condition in the room. It's a little warm in the summer time if you didn't open the window. If we open the windon, it will be a little noisy. I feel OK anyway.

    9.6

  • Firzie
      United Kingdom
    July 29, 2014

    good service Clean

    Location of the hotel Some rooms are located high in the building with only stairs as access No air conditioner

    7.1

  • Caroline
      United Kingdom
    July 29, 2014

    The hotel is well situated near enough to Heathrow Airport Terminal 5, with a good regular bus route and a good car park if needed.The staff were extemely nice and the food in the restaurant and from the bar were very good.

    It is situated very close to the flight path of the airport and is quite noisy, although this did not keep us awake after a full days sightseeing in London.

    8.8

  • Darren
      United Kingdom
    July 25, 2014

    Very Clean Excellent Friendly Staff Good Food Executive Room was very good

    Lack of Window as it was hot, but they happily provided a fan

    9.2

  • Preeti
      United States of America
    July 22, 2014

    The staff were friendly and attentive, and the room was clean, comfortable, and looked welcoming.

    When I arrived at Heathrow at 10pm, many of the taxis refused to go to Stanwell because they could make more money going to downtown London. This isn't the fault of the hotel, of course, but something to be aware of when making travel arrangements.

    9.6

  • William
      United Kingdom
    July 22, 2014

    The general ambience.

    The fire alarm going off in the early hours.

    8.8

  • Robert
      United Kingdom
    July 22, 2014

    Location, Freindly Staff

    At £125 per night a little expensive for this hotel.

    7.9

  • Megan
      Australia
    July 22, 2014

    Location was close to Heathrow - very convenient. Car parking available.

    My stay here was unfortunate. It was a Friday night when a large wedding party was taking place in the function centre associated with the hotel - this party took over most of the hotel restaurant and garden space, completely preoccupied the staff and was loud and intrusive in my room until late in the night. Hotel guests were put into a small side room for restaurant service and almost completely ignored - I waited almost 30 minutes to be acknowledged and served, and even then only when another guest complained. In addition to noise from the wedding party, traffic on the street was noisy, meaning that I had to keep the window closed - rather hot and stuffy.

    6.7

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