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The Sumner Hotel
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8.5
Top
Based on
138
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Roberta
Family with older children
Gibsonia, PA,
United States of America
June 19, 2009
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The Sumner was in a good location with a very helpful staff at a good value. |
10 |
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Alain
Mature couple
Esch/Alzette,
Luxembourg
June 9, 2009
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clean and spacy rooms, excellent bed , very good equipmnet. rooms towards roadside are a little bit noisy in the morning |
9 |
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Cindy
Young couple
Brooklyn,
United States of America
June 8, 2009
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Staff was lovely and very accomodating. |
10 |
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Anonymous
With friends
Germany
June 7, 2009
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A very nice small hotel just 2 minutes walk from Marble arch and Oxford street. Very basic breakfast starts at 8a.m., included in the price. The rooms are surprisingly spacious. Twice the normal London size.Nice lounge with a free computer. A lovely fish restaurant round the corner. Tea making facilities in the room would be nice. More attention to bathroom acsesoires is essential. We didn't know where to put the soap. The building is old so if there's someone in the room above you get to hear every step. |
7.5 |
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John
Solo traveller
Burwood East,
Australia
June 3, 2009
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great location, lovely clean friendly hotel where you felt quite at home. The breakfast room in the basement would have been better if the room had windows however the room still looked inviting and the breakfast had plenty of variety |
9.5 |
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Peter
Mature couple
Sunnybank Hills,
Australia
May 29, 2009
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Very nice hotel. Good service and great location to move around London. Had trouble using wireless internet, but the hotel computer was always working and that worked just fine. |
8.5 |
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Gordon
Solo traveller
Glasgow,
United Kingdom
May 27, 2009
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Breakfast was really good. Great sausages. Comfy bed. Nice powerful shower. The decor was a bit spartan. I could not get the heating to work in my room. No tea/coffee making facilities in room. No trouser press. |
8 |
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Stephen
Mature couple
Ashland,
United States of America
May 23, 2009
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Excellent staff, comfortable room, and good breakfasts. What more could we ask for? |
9.5 |
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Anonymous
Solo traveller
Switzerland
May 22, 2009
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Service was excellent, price was very good compared to what you got. The rooms were not very practical, there was not enough room to put things away. There were no drawers and the space in the bath room was minimal. |
8 |
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Thomas
Mature couple
saratoga springs,
United States of America
May 18, 2009
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Everything! The staff were most welcoming and helpful.The room was bright, clean and comfortable. The location was ideal in accessing the underground. |
10 |
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Anonymous
Young couple
United Arab Emirates
May 13, 2009
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close location to major sights, nice lobby area with internet, books and magazines rooms are small, breakfast limited |
5.5 |
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Roger
Mature couple
Jindalee,
Australia
May 8, 2009
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Nice friendly hotel, well located for transport, shopping and parks. Good buffet breakfast. Security was good. Only complaint is the lack of sound proofing between floors & rooms. |
8.5 |
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Tomas
Young couple
New York,
United States of America
May 7, 2009
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the hotel is well situated and the qualty of the room is high. Staff was not very warm, room was on the small side, and ending breakfast service at 9:30 AM is too early for guests that are on holiday. |
7.5 |
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Paul
Mature couple
Illawong, Sydney,
Australia
May 5, 2009
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Convenient to tube, to restuarants,pubs,shops. Hotel was ultra-clean ,the staff polite and most helpful and obliging. Breakfast each morning was well presented and very good. |
10 |
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Adriana
Young couple
bucharest,
Romania
May 4, 2009
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the location which was quiet and in a rather good area with fast access to underground and buses smallest hotel room I ever been in (including London), and I travel once a month! + heating was turned on only upon my express request + breakfast menu very poor |
4.5 |
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Charles
Mature couple
Monett, MO,
United States of America
May 3, 2009
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Staff was very professional and polite. Location was fairly good. Breakfast was excellent. On the first night our room faced the street and it was very noisy despite the double paned windows. It was do to some street construction and not the hotel's fault, however they moved us to the back of the hotel and it was very quiet from then on. |
9 |
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Anneli
Mature couple
Kållekärr,
Sweden
May 1, 2009
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Very near to the great shopping area around Oxford Street. Situated on a nice quiet street, Upper Berkeley Street. A comfortable living room with a free Internet. The lovely personnel provided us free of charge with an elegant tray of coffee or tea as soon as we had arrived, because the room was not ready so early. Enough high and very comfortable beads were really a highlight. |
10 |
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Michael
Mature couple
Baltimore,
United States of America
May 1, 2009
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Everything! It is a lovely hotel.We enjoyed our stay very much. |
10 |
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Barbara
Mature couple
western australia,
Australia
April 29, 2009
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We loved the location and the sharp feel to the hotel. The hotel is kept in mint condition. We had a great bedroom , large by London standards and has a good bathroom. We also loved the front sitting room , it was a place where you can have tea and read in the afternoon. a lovely space. The staff are lovely and will try to go that bit further to help. The downstairs rooms can get quite a lot of noise from the upstairs rooms (wood floors) However this is only an issue when guests are not considerate. |
10 |
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Jo
Mature couple
Hartford Northwich,
United Kingdom
April 28, 2009
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Its modern style and the standard of service. It was like being in a private house Towels could have been larger for the shower! |
7.5 |
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Wendy
Young couple
New Castle,
United States of America
April 22, 2009
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The room was really big and comfortable. The staff were friendly and efficient. The location was really nice. The cleaning staff kept moving our tooth brushes and rearranging our things. |
8.5 |
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Debra
Family with older children
Dubai,
United Arab Emirates
April 20, 2009
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The hotel is small and has a friendly," non-chain hotel" feel to it. The lounge with internet and a cooked bonus were a nice touch. They also have a range of tour books to borrow, and we managed to get an early check-in too. Some of the rooms ( eg ones at the front) are much nicer than others-we happened to be at ther back! |
8.5 |
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Elizabeth
With friends
Town of Mount Royal,,
Canada
April 18, 2009
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The friendliness and helpfullness of the staff. The location - excellent. The cleanliness of the room. The breakfasts were more than sufficient. |
10 |
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Luca
Young couple
Lugano,
Switzerland
April 12, 2009
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Breakfast |
8.5 |
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Robert
Mature couple
Aguas Buenas,
Puerto Rico
April 5, 2009
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Good location for visting London with a boutique atmosphere and offering the services you expect from larger hotels Could have offered better choices for breakfast, especially expresso and capucino |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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