The Swan Hotel  

The building is an amalgam of old properties tastefully refurbished yet modern interms of ecofriendly electrical installation etc. Well motivated staff - great dining room and super breakfasts

The upper rooms are warm as heat rises despite the central heating being turned off

Our stay at The Swan was lovely, complete luxury, with the lift, the sittting room the stair's and corridors I felt like I'd been picked up and dropped in the middle of an Agatha Christie novel. Complimentary room upgrade as well !!! Amazing breakfast and able to relax pretty much from the moment of check-in. Would reccomend the hotel to friends/family and will be coming back again (hopefully very soon). Thankyou to all the staff who made our stay very enjoyable.

Our bed was very cosy. Location excellent.

Poor menu in the bar which was very expensive food of average quality and minute quantities. Used local outlets after first night which provided much better quality. Tv in room poor reception. No fridge in room. Welcome pack in room looked like a school child had made it as a gcse project; it was dog-eared and of poor quality. Breakfast ok but toast underdone like warm bread rather than toast. Generally felt like a tired hotel in need of bright enthusiastic staff. Would give it a 2 star rating at best. Need wireless access for the internat as standard if it is to have a 4 star rating. Won't be using or recommending the hotel again. Charged for a morning paper!

Very friendly and helpful reception staff, an expensive stay; but worth every penny as everything was seemless and hassle free, with a comfortable room and sea view. A place to relax in, with warm and friendly surroundings.

We enjoyed the welcome from the staff,the good food and comfortable bed rooms thank you.

Good central position in Southwold

It was disappointing that we were put into chalet style accommodation a short walk from the main hotel - and we were caught in a shower and got soaked going across for a meal once. It was a very expensive hotel so I felt that the inconvenience was not reflected in the price

Excellent in every way!

The restuarant is exellent food wonderful staff in resturant very very helpful , the rooms for the money are in need of decorating very poor for the money

The state of the rooms for your money

Very comfortable and friendly hotel with a good restaurant and bar

It tends to have a high proportion of elderly telegraph reading people

We stayed at the swan for our wedding anniversary and were very impressed by the decor, the atmoshere and location. We ate in the restaurant for both nights of our stay and were very impressed by the standard of the food. A lovely place to stay thank you.

Its old fashioned elegance Where the customer is valued and nothing is too much trouble Fine dining at its best Friendly and efficient staff

Traditional hotel with excellent location in town of southwold

Given garden room away from main building. Required walk across wet and windy car park to dinning room. Garden room s a reminder of holiday camp chalets very poor slow service from restaurant staff. On arrival at 3.10 pm reuested afternoon tea ,staff advised serving would commence 3.15pm. At 3.45 pm still no service we left and took tea elsewhere. Evening service ,no better asked twice for menu. Pre booked for 7.30 meal ,no food on table till 8 .45 pm