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63-65 Charlton Road, Shepton Mallet, BA4 5QF – Show map
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16 properties in Shepton Mallet
Including hotels, apartments, villas and more.
84 verified reviews
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Thatched Cottage's staff speak: English, German
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Food & Drink
Restaurant, Bar, Snack bar, Special diet menus (on request)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Packed lunches, Luggage storage, Shared lounge/TV area, Trouser press, Daily maid service, Meeting/banquet facilities, Fax/photocopying
Non-smoking rooms, Heating, Non-smoking throughout
14:00 - 22:30 hours
07:30 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 5 years stays free of charge when using existing beds.
There is no capacity for cots in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 84 reviews
Value for money
Show reviews from:
Surrounded by views of the scenic Mendip Hills, The Highwayman Inn is situated in picturesque Shepton Mallet. It offers 14 refurbished en suite rooms, and free public on-site parking.
Score from 201 reviews Good
This 17th-century coaching inn is situated in the peaceful village of Nunney, in Somerset.
Score from 229 reviews Very good
Located in Lydford-on-Fosse in the heart of Somerset, Cross Keys Inn is a traditional country pub with a garden, 6 stylish rooms and free WiFi.
Score from 27 reviews Fabulous
Situated just outside Shepton Mallet, Cannards Well is a 25-minute drive from the magnificent Cheddar Gorge. It offers traditional cooked breakfasts, free parking and cosy bedrooms with free Wi-Fi.
Score from 88 reviews Good
The staff were very friendly Stephanie and the staff were very accomodating as we were a large group and a few of us were delayed for lunch but nothing was too much trouble. Food was excellent - rooms very clean and comfortable. Would reccomend to others.
Bathroom was not as modern as the bedroom.There was a shower above the bath. It would have been better to just have a shower cubicle which would have been easier for anyone of any age to use. I have arthritis and found it difficult to step into the bath.
Loved the service provided. Each and every member of staff was amazing.. both friendly and helpful.. and made us feel like part of the family. The standard of the room, food and overall quality of the place was outstanding. This is a top class establishment, run with care and attention to detail. Heartily recommend.
We loved everything about the place. All the staff were really friendly and made us feel welcome. The food was amazing, all freshly cooked and there was a good selection on the menu to chose from, and all very reasonably priced. The room was excellent, really clean, comfortable and well equipped. It's very tastefully decorated throughout the whole place and has a very relaxing feel to it.
Our room was above the main entrance so very noisey due to smokers and revellers outside late at night.
The breakfast was great, enhanced by the excellent breakfast waitress
Comfortable and relaxing bar area with leather sofas. Excellent food both in quantity and quality. Fantastically comfortable bed.
bed was comfortable, large room, breakfast was good
no residents bar, noise from road traffic
cobwebs on window above bed some lighting not working
The staff were all so friendly and helpful. The rooms were great, clean and nicely furnished. The food in the restuarant was delicious. The breakfast was first class. Would definitely go back. 100% good experience.
Very welcoming staff. The room was spacious, comfortable and spotless. Had our evening meal in the restaurant and it was delicious. Would return here again.
A bit impersonal. Wifi was non existent.
Such a lovely building! We ate dinner in the pub and had a great stay. Breakfast was also great. We were well looked out for, even when there was a slight miscommunication with our booking, all was taken care of. The bed was comfortable and the room and bathroom were spacious.
There was a little bit of noise from the pub downstairs in the evening, but it subsided early and didn't bother us or our sleeping daughter. (We also had our window open).
Staff attentiveness and friendliness Cleanliness Quality of food Good room size
Stayed overnight here and wish it was longer. Decor and staff ... Fantastic. Will be back very soon
We had another super stay at the Thatched Cottage. The food is wonderful.
Lovely rooms, good location for us.
Room right by noisy junction when the window was open
Very comfortable room, food in evening was fantastic and breakfast also excellent with generous portions. Staff very helpful.
Very near road but our bedroom window faced onto road and caused us no problems.
Warm and friendly, good service, excellent food, very comfortable. Nice old world property carefully renovated.
Proximity of road junction with traffic lights made for noise at night in our particular room if we had the window open.
Bed was comfortable. Room was pleasant and of a good size.
The air conditioning unit on the floor below was noisy when it was running, rendering it impossible to open the window during hot weather. We were advised to book in the restaurant to avoid disappointment. We honestly wish we had not.......the starter was accompanied by plates covered with sooty and greasy deposits. One main course steak was inedible. A member of staff was seen to put fresh cutlery onto seat cushions, just vacated by other diners, whilst preparing to lay the table for the next diners. One waitress had numerous trailing wrist bands that could easily have dangled into various things including customers meals. The breakfast was lacklustre and after the experience of the night before we were reluctant to experience the standard of cooking again. The senior staff were apologetic when matters were raised. More staff training is needed in good hygiene. We would not wish to stay here again.
Relaxed atmosphere, friendly staff
My room was over the bar which was noisy. I could only sleep when the bar closed.
Lovely setting and friendly staff
Not much sleep due to the warm room. Fan not very effective.
Staff and owners very friendly. Good site for cheddar and longleat
No extra beds as not geared up for children. That said they did accommodate us and we shared with our children over the 2 rooms and free upgrade to larger room for a work around
Not a standard cloned hotel, personal and full of character. Friendly helpful staff, good food both in the evening and at breakfast. Would stay again.
Few cobwebs in room, but ceiling was very high. Wifi was a little intermittent - but then it was free!
Location (we were going to glastonbury so was perfect - 5 minute drive from the free shuttle bus at Bath & West showground). The room was really clean and bed very comfy. Staff very friendly and helpful.
The breakfast wasn't great but overall I would recommend the Thatched Cottage.
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