The Tophams Hotel

The location is superb, very close to Victoria Station. The double room was nicely decorated and spacious enough for an one week stay. Bathroom was spacious, toiletries were served everyday.

Single rooms were extremely small. Wardrobe very small. We had one single room without bathroom ensuite, definately overpriced! Policy of the hotel is very bad! We had mistakenly double booked a single room. Eventhough we occupied a double room for one week and two single rooms for two nights the manager of the hotel was not willed to refund the double booking for one single room. Very, very annoying. Actually without words! Since the staff at the front desk changes during the day, nobody really felt responsible to take care of that matter.

Location

Room design. (Room 8) 1.Unable to watch TV from the bed- could be mounted on an extendable bracket to make viewing possible. 2. unable to open the bathroom door more than 12" because beds blocking access.

Facilities were new and clean.

Absolutely nothing. We arrived at 6.30 pm to be told we had been given a room in another hotel 300 yards down the street. No explanation was originally given for this. We walked to this alternative hotel, carrying our luggage up three flights of stairs in a dingy hotel to the attic, passing damp and dirty walls.

We had booked a room in this hotel three months in advance and were not given the room we booked. We had to protest at the unsuitable alternative accommodation offered to us and eventually we were then moved to another part of London in the opposite direction from Victoria station. The location was the reason we booked the hotel originally. It then cost us £15.00 in a taxi the next day to Victoria station.

It was close to Victoria railway station and had some good restaurants / bars close to it.

TV would not swing around to face the bed

location was good and rooms looked nice also bathoom was a reasonable size.

rooms tiny!! Not enough space for two people.

The Tophams Hotel was surprisingly excellent as we didn't expect this standard in hotel we considered budget. In one word, The Tophams Hotel was outstanding!

The room was a bit small.

Very good and friendly staff. Beautiful and comfortable hotel room. Comfortable bed, luxury size for one person. Very quiet.

I did not like the loud and continuing playing of Chopin pianomusic in the breakfast room. I love Chopin's music but don't want to be attacked by it. The owner might consider to buy a few more CD's so as to have a little variety. I was surprised to find only a shower in my room (was looking forward to a nice warm bath). I would advice to add some indication of the tabs, indicating which direction is for hot or cold water, and which tab is the thermostat tab. In the wash basin a sign for how to handle the plug would also be of use.

We had one lovely lady (dark hair) at reception who was so helpful and tried to sort out the issues we were having. The location is good right near Victoria station, West End and cafes/pubs. The hotel is very clean.

The room was so small that a medium sized suitcase could not fit lying down on the floor without having to jump right over the top of it. Our room was next to a huge exhaust fan which was making noise all day and night and we couldn't sleep. Unfortunately the alternate room they offered was just as noisy.

Rooms were very clean, staff were great, location was great, quick check in

If this hotel excels in one thing it is its quiet location on a one way back street. At the same time it is very close to good restaurants and the Victoria Station transport hub is only five minutes walk.

The breakfast is expensive but this is Belgravia.

Clean rooms, good working waterpipe sistem, fast lift, nice staff,

small room

It had excellent location and very good first impression (reception, breakfast room etc.)

The price was for 4 star hotel but it could be less as it is more like a 3 star hotel. My room was in another building, very narrow bathroom.