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58 The Pantiles, Royal Tunbridge Wells, TN2 5TD – Show map
Excellent location — rated 9/10! (score from 124 reviews)
Rated by guests after their stay at The Tunbridge Wells Hotel.
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17 properties in Royal Tunbridge Wells
Including hotels, apartments, villas and more.
124 verified reviews
They speak your language
The Tunbridge Wells Hotel's staff speak: English
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Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible at a location nearby (reservation is not possible).
Room service, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 15 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Free! All older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 124 reviews
Value for money
Show reviews from:
This Victorian hotel overlooks the scenic Royal Tunbridge Wells Common and is a 2-minute walk from the town centre.
Score from 288 reviews Good
The Vineyard is set next to Lamberhurt’s vineyards, looking onto the pretty Kent countryside. This charming inn features a restaurant, rooms with terraces and lovely gardens.
Score from 59 reviews Fabulous
The Spa Hotel is an elegant country mansion just a 10-minute walk from Tunbridge Wells Rail Station. It is set in 14 acres of gardens and parkland, and has a swimming pool and sauna.
Score from 337 reviews Very good
Overlooking Tunbridge Wells Common, The Royal Wells Hotel is a traditional hotel within walking distance of the town centre. It offers 2 restaurants, 3 bars and free parking.
Score from 194 reviews Good
Staff was very friendly. Complimentary water was served in the guestroom. Location was pretty good, it was located within the Pantiles, the centre of Royal Tunbridge Wells. There were good restaurants around the hotel.
The staff were friendly and helpful. Room was spotlessly clean.
There were no facilities in the room. Single beds in twin room were comfortable but narrow.
We stayed the night of our wedding at the Tunbridge Wells Hotel, along with three other guests. The rooms were lovely and the location is great.
There wasn't anything I didn't like.
Bed was comfy and location great. Lovely breakfast plus shower was good.
Very loud, was woken up with a lot of noise, walls are too thin could hear television in next room and baby crying during the nite , other guest chatting!! Did complain in the morning but felt the man I spoke to was not interested !! Shame as the place is in such a good location. Would not stay again.
No wifi in room. Asked staff to sort but nothing happened.
The hotel decor - the room and it lovely plumbing. Warm atmosphere and welcoming and attentive staff. Walking out of the hotel after a great breakfast to hear jazz and blues on the bandstand opposite - lovely addition.
Group of people in the bar that were rather loud whilst we had our evening meal !
Great location. Great staff. Quiet.
Bathroom. I would prefer a modern walkin shower. Have to be careful not to slip while taking a shower. Nothing to hang on to!
Great position--.Parking O.K but a fair way to walk with cases.
We had a problem with many flights of stairs. Older guests need to be aware there are no lifts. Although staff helped us with cases.
The hotel was within a 10 minute drive from High Rocks which is where we were attending a wedding reception, and within walking distance from the main High Street where we indulged in a fabulous brunch. The bed was comfortable and the breakfast looked yummy. They were able to accommodate a booking for 4 adults in 1 room.
Firstly this is not a hotel as they postulate in their advertising title - it is an inn. You enter first on a bar setting and rooms are above. There is no reception, the bar is where you check in, and even there we waited a long while to be attended on. The 'Inn' doesn't communicate (and make no apology for this) it seems to booking agents that there is no on-site parking; it is 5 minutes walk away so check-in is somewhat inconvenient. If you have mobility issues I would definitely suggest avoiding this Inn - you have to walk from your vehicle to the hotel and cross a main road via a non-pedestrianised roundabout. As part of a wedding party this was precarious even for ladies in heels, never mind those people who's mobility may be hindered by age, rather than shoe choice. The staff at the hotel were unsympathetic to our problems locating parking and also knew nothing much about our booking - we had booked for 4 people and they took us to our double room stating the inconvenience to them in bringing the sofa bed out since we had three in our party. We quickly pointed out that we had booked for four, paid extra for that to be accommodated and had in fact phoned the day previous to re-confirm those details. The fact three were now attending should have been a bonus for them rather than a complaint in attitude on their part. In addition the blinds in the room were broken so we couldn't use the facilities (toilet and bath) without exposing ourselves to those travelling on the main road outside our bathroom window. I wonder when they check their rooms and why this was not rectified. On informing the staff the next morning of this problem with our room, it was noted on our receipt and swiftly added to a pile in the cash register. So - no apology, no idea in hotelier service. The breakfast looked good, but we couldn't bear staying a moment longer. I was pretty unimpressed with this establishment.
Prime location in the heart of the city, parking available, places to have dinner and/or drinks a plenty, food at the hotel was very good but pricey.
I was given a room on the fifth floor with no lift and narrow stairs (period house). Climbing up and down each time was too much fitness.... No convenience or food stores around in the immediate vicinity of the hotel.
We chose this hotel because our dog could stay. The location was superb, staff helpful and friendly. Free parking. Decent breakfast. We shall definitely stay here again.
The room was beautiful and the staff were great. They helped me carry all my bags up to my room and were very helpful.
The hotel is off of the main roads, but hard to get to with a car. The main road is also very busy at all times of day.
The bed is comfortable.Good breakfast.Convenient location in Town.
The noise !
Excelent location, Recently refurbished Nice interior Good parking
Restaurant service charge of 12,5% unreasanable. Charge is up to customer not to restaurant
Everything really, comfort, staff, quality of food and service all very good
The only draw back is that the car park (free) is 50 metres away but not really a problem as you can unload closer by
Great, friendly waitress. Very helpful.
Check in was a little poor and service of some other staff a little random. Had to ask for menus after being seated for 10 minutes or more.
I specifically asked for a quiet room as I was in T Wells on business - yet I was given a room overlooking the Pantiles on the first floor. The noise from there went on till 2.30am and then the flower man arrived at 7 in his lorry with pump to spray hanging baskets. I complained and was told that there was a quieter room and was moved. The quieter room was very hot and outside the window was a noisy extractor. Inside a fan circulated hot air. I shall not be coming back! Mel Hughes.
Staff friendly & helpful Location excellent Great vibe to the place Lovely food Comfy bed with lovely view Beautiful hotel in a lovely town
Central location and very helpful staff
Hot room giving onto an extremely busy road therefore no sleep!
no conditinned air
The location on Pantiles was brilliant. Breakfast was fab! They serve very strong coffee which is great Staff are very friendly and welcoming. I would book again!
Our room ( 44) overlooked the road and it was very noisy- we had the window open as it was hot and got little sleep all night because of the traffic noise.The staff did provide a fan for us though. There are no tea/coffee facilities in the room The room was generally small.
Location and excellent room
Noisy revellers in street at night and early morning street cleaning.
liked the location, the staff and their friendliness. the breakfast was also good except perhaps for the pancakes which were slightly cold on one of the mornings.
did not like my room. it was room 53 on the top floor and I had to climb 67 steps (I counted them) to get to it. it was a single room and the window did not open but a fan was provided which had to be on both nights because of the warm weather. This created a background noise making sleep difficult. bathroom small, did not have a door but the shower was excellent. No other single rooms were available when I requested a transfer. very expensive at 75 sterling per night. Also felt food while good was expensive, had dinner there one evening while the jazz was in full swing. I believe it should be stated when advertising that the accommodation is over a pub as I had to go through the public bar to get to the accommodation. service charge was listed as 12.5% discretionary which I took to mean if I wanted to but it was added to my bar bills. I am in the age group 60+.
Location Comfortable bed
Lots of narrow stairs to room. Single room quite small especially bathroom. No tea/coffee making facilities in room.
The bar and restarant was really nice and , and the location was brilliant ,
The rooms were very dirty and the bed was uncomfortable .
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