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58 The Pantiles, Royal Tunbridge Wells, TN2 5TD, United Kingdom – Show map
Excellent location — rated 9.1/10! (score from 147 reviews)
Rated by guests after their stay at The Tunbridge Wells Hotel.
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15 properties in Royal Tunbridge Wells
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147 verified reviews
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The Tunbridge Wells Hotel's staff speak: English
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Food & Drink
Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free public parking is possible at a location nearby (reservation is not possible).
Room service, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 147 reviews
Value for money
Show reviews from:
This Victorian hotel overlooks the scenic Royal Tunbridge Wells Common and is a 2-minute walk from the town centre.
Score from 350 reviews Good
The Spa Hotel is an elegant country mansion just a 10-minute walk from Tunbridge Wells Rail Station. It is set in 14 acres of gardens and parkland, and has a swimming pool and sauna.
Score from 425 reviews Very good
Just 10 minutes’ from the city centre, Mercure Tunbridge Wells has a swimming pool, and modern rooms with flat-screen TVs and satellite channels. The M25 is within easy reach.
Score from 232 reviews Good
A Grade II Listed mansion built in 1762, Hotel du Vin Tunbridge Wells has a fine restaurant and stylish rooms. Tunbridge Wells Rail Station is a 3-minute drive away.
Score from 181 reviews Fabulous
Noise in room and heat - couldn't open the windows because of highway noise.
Location, breakfast and staff.
Poor facilities. Had a king size bed but the bath was TINY! Approx 4 flights of stairs to the room and no tea or coffee facilities in the room - which were missed!
Stunning interior design.
I liked the friendly staff, lots of breakfast choices and proximity.
The room. Itself was very dark. You needed the light on at as times, No drawer /storage space,
Family from was good value for money. Spacious, including a fantastic bathroom with bath. Breakfast was very good, especially the it runs until 11amand we didn't have to rush.
Noisy main road was a pain all night
I would have liked more choice on the breakfast menu of things that are included in the room bill, for example full English breakfast or being able to have more than 1 thing included in the bill.
The decor was pretty, the bathroom was lovely. The food was delicious and the staff delightful and helpful.
Breakfast was small
Room was big
food and bar
The parking facility leaves a lot to be desired.
The friendly efficient service by the staff was excellent.
seemingly no lift, which may be an issue for some guests
Escorted to room - nice touch. Bed was comfortable Staff warm and friendly location excellent
Bed had a strange lump in the matress... The bathroom shelf means you can't wash your face or brush your teeth properly?! And the food is a little overpriced although pretty good. Will definitely stay again though.
A great hotel with excellent service and very nice rooms. One girl in particular was probably the best staff member I have come across in over 100 business trips. Polite, friendly and professional. I have also stayed in all of it's competitors throughout my years of travelling to t.wells and this surpasses them all! Stay here.
Service was excellent. They could not do enough to help. On arrival, having booked a single room, I was immediately upgraded to a small double room as I was staying for 6 nights. My luggage was taken up to my room for me, which I am finding a rarity in "4 star" hotels now. When I ordered a taxi at the end of my star, a member of staff waited with me until the taxi arrived (taxi stops on busy main road at rear of hotel). Food was superb. I do not usually dine in hotels but the food was excellent so I dined there every evening during my stay. Especially recommend the monkfish! Breakfast was delicious, made entirely with local produce. It filled me up for most of the day. Decoratively, the hotel has been redesigned in a French fin de siècle style which works very well in this period building.
The breakfast was a bit on the small side.
The location of the hotel is outstanding and the rooms was charming, clean, and had a great view. Would definitely stay there again.
Not good value for money - room small and breakfast menu very limited
Friendly staff and attractive decor
Girl in the morning with blonde hair was great really friendly and helpful
The single room I had first (41) was on the tiny side - there was no night table or reading lamp. Also, the bathroom had no door... The room I then moved to was lovely (51). But I thought it could have been a bit warmer.
Lovely atmosphere, super-friendly and helpful staff, absolutely delicious food (I had several dinners at the hotel too).
It would have been nice to have a basic room service menu such asssandwiches.
Convenient location. Stylish interior. Very helpful and pleasant staff.
No lift we were on the top floo
All the staff were very friendly and helpfull
A comment rather than a criticism, but the towel rails are extremely hot. Either they should be turned down slightly or a warning notice placed nearby
Having known the "Old" Swan I was pleasantly surprised how much improved the new hotel is..... and it's cheaper than The Spa!!!!
No easy drop off point in car
No bath plug for bath, had to request one. Very limited hanging space for clothes Room cramped
Location great Staff friendly
The staff were really friendly and helpful. The rooms are lovely.
Maybe tea and coffee facilities in the rooms
Great location, with lovely rooms and attentive staff
Location was perfect, staff friendly, great value for money. I would definitely recommend staying here!
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