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The Tunbridge Wells Hotel
58 The Pantiles, Royal Tunbridge Wells, TN2 5TD – Show map
Excellent location — rated 9/10! (score from 119 reviews)
Rated by guests after their stay at The Tunbridge Wells Hotel.
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17 properties in Royal Tunbridge Wells
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119 verified reviews
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The Tunbridge Wells Hotel's staff speak: English
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Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible at a location nearby (reservation is not possible).
Room service, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 15 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Free! All older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
The Tunbridge Wells Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
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Based on 119 reviews
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Prime location in the heart of the city, parking available, places to have dinner and/or drinks a plenty, food at the hotel was very good but pricey.
I was given a room on the fifth floor with no lift and narrow stairs (period house). Climbing up and down each time was too much fitness.... No convenience or food stores around in the immediate vicinity of the hotel.
We chose this hotel because our dog could stay. The location was superb, staff helpful and friendly. Free parking. Decent breakfast. We shall definitely stay here again.
The room was beautiful and the staff were great. They helped me carry all my bags up to my room and were very helpful.
The hotel is off of the main roads, but hard to get to with a car. The main road is also very busy at all times of day.
The bed is comfortable.Good breakfast.Convenient location in Town.
The noise !
Everything really, comfort, staff, quality of food and service all very good
The only draw back is that the car park (free) is 50 metres away but not really a problem as you can unload closer by
Great, friendly waitress. Very helpful.
Check in was a little poor and service of some other staff a little random. Had to ask for menus after being seated for 10 minutes or more.
I specifically asked for a quiet room as I was in T Wells on business - yet I was given a room overlooking the Pantiles on the first floor. The noise from there went on till 2.30am and then the flower man arrived at 7 in his lorry with pump to spray hanging baskets. I complained and was told that there was a quieter room and was moved. The quieter room was very hot and outside the window was a noisy extractor. Inside a fan circulated hot air. I shall not be coming back! Mel Hughes.
Staff friendly & helpful Location excellent Great vibe to the place Lovely food Comfy bed with lovely view Beautiful hotel in a lovely town
Central location and very helpful staff
Hot room giving onto an extremely busy road therefore no sleep!
no conditinned air
The location on Pantiles was brilliant. Breakfast was fab! They serve very strong coffee which is great Staff are very friendly and welcoming. I would book again!
Our room ( 44) overlooked the road and it was very noisy- we had the window open as it was hot and got little sleep all night because of the traffic noise.The staff did provide a fan for us though. There are no tea/coffee facilities in the room The room was generally small.
Location and excellent room
Noisy revellers in street at night and early morning street cleaning.
liked the location, the staff and their friendliness. the breakfast was also good except perhaps for the pancakes which were slightly cold on one of the mornings.
did not like my room. it was room 53 on the top floor and I had to climb 67 steps (I counted them) to get to it. it was a single room and the window did not open but a fan was provided which had to be on both nights because of the warm weather. This created a background noise making sleep difficult. bathroom small, did not have a door but the shower was excellent. No other single rooms were available when I requested a transfer. very expensive at 75 sterling per night. Also felt food while good was expensive, had dinner there one evening while the jazz was in full swing. I believe it should be stated when advertising that the accommodation is over a pub as I had to go through the public bar to get to the accommodation. service charge was listed as 12.5% discretionary which I took to mean if I wanted to but it was added to my bar bills. I am in the age group 60+.
Location Comfortable bed
Lots of narrow stairs to room. Single room quite small especially bathroom. No tea/coffee making facilities in room.
The bar and restarant was really nice and , and the location was brilliant ,
The rooms were very dirty and the bed was uncomfortable .
Location, staff, food
Not great value, room was average, no bath robes, tap broke no tea in the room, confusing breakfast menu. This hotel could be so good but its the little things they miss that could make it such a good place.
Hotel location good but car parking poor.
Site of car park. No sign on front of hotel to identify it. Wi fi extremely patchy. Noise of jazz outside and buzz from audience till 1.00am with no air con and Windows open on hot night was uncomfortable.
Very comfy bed.
The staff were uexceptionally friendly and accommodating
No air conditioning and as such the room was exceptionally hot No Table to work on The blinds in the room did not block out the daylight so I was woken at around 04:45
Good part of town Comfortable bed Nice bathroom and good shower Good size towels Pleasant room decor Good breakfast
5 flights of stairs to climb and no lift No coffee making facilities in room No desk to work at Room very hot - & no air conditioning Patchy wi-fi
Friendly helpful staff, nice location, great shower Although no tea and coffee making facilities in the room it came quickly when requested Good amount of space
Room too hot and very noisy Little storage but fine for an overnight stay Floors not thoroughly cleaned
Very good location, friendly staff, clean and a very comfortable bed
No fridge or tea making facility in the room
Fabulous location well presented clean and comfey
The location was fantastic and the staff were so friendly (even at midnight!)
I didn't like not having tea and coffee facilities in the room. And the space in the room felt quite limited
Distance from car park
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