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The Street Staple, Staple, CT3 1LN, United Kingdom – Show map
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3 properties in Staple
Including hotels, apartments, villas and more.
81 verified reviews
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Golf course (within 3 km), Fishing, Horse riding
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Luggage storage, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Heating, Designated smoking area
17:00 - 20:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
Children's cots/cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 81 reviews
Value for money
Show reviews from:
With a 4-star rating, this characteristic pub with an open fire and beams offers home cooked cuisine.
Score from 357 reviews Fabulous
Opposite the Leas Cliff Hall, beside the sea and Folkestone town centre, The Portland Hotel has a popular bar and restaurant and free Wi-Fi access.
Score from 225 reviews Good
A short walk from Canterbury city centre and its world-famous Cathedral, this privately-owned hotel is set within a Victorian townhouse, amid 2 acres of well-maintained grounds.
Score from 471 reviews Very good
Overlooking the English Channel, the Best Western Clifton Hotel offers en suite bedrooms, many with sea views. It is 10 minutes from Folkestone town centre, railway station and Channel Tunnel.
Score from 253 reviews Good
Dirty carpet in bathroom, spider found in cupboard. Breakfast was cold and toast was hard. Dining room also cold. Despite the fact that there appeared to be a lovely bar to the property, we weren't allowed to purchase a drink.
Bed very comfortable and room was warm enough.
Apart from the Rooms being behind the main building they needed cleaning. Carpet in the bathroom is a no no. There was no indication that the pub part of the business is closed only the B&B is still open. therefore to get an evening meal a 10min car journey was required. WiFi did not work in the rooms. Although it was possible if I sat at a table in the garden (Not in March!!!!!) Is potentially a nice secluded place to stay but all facilities need to be available.
The Manageress is trying her best and is very pleasant however it cannot be easy under the present circumstances.
The check in at 5-8pm only is ridiculous and almost ruined our evenings plans with another family. Although at least in end Steph checked us in early at 3pm. Room filthy and cold, bed awful, sockets hanging off the wall and had to sit in coat and scarf in breakfast room. Breakfast was worst I have ever had
Steph tried to be friendly
Everything other than breakfast.
Breakfast was ok
Room not cleaned properly, not vacuumed T.V. Remote not working, I changed the rotten batteries but to no avail, reported to staff and they replaced it with another which did not work either, obviously not tested. Room a bit sad and tired.
Lovely location and buildings, although closed and a bit sad. Staff were friendly and accommodating.
The breakfast wasn't great - could offer brown bread option and more fruit/yoghurt pastry perhaps.
Lovely, big room and very comfortable bed.
The property was empty. Up for Sale. Accommodation poor. Not the picture advertised. Felt vulnerable.
Restriction on booking in times
It is a closed pub, for sale, no restaurant. Felt like it had not been looked after since closing, staying at a closed hotel?
Location, grounds character.
No warning of late booking in until after payment was made A closed down Pub in a Hamlet Nowhere to eat, a lone traveller without transport cannot travel by bus for lunch and then again for dinner The return trip to Canterbury is 19 miles not approx. 14 as described,bus service not frequent The rest I so desperately needed impossible I booked for 4 nights checked out after 1. Unable to sleep until 4 am discovered whirring noise came from miniature fridge in the alcove The booking was made a few days before arrival. I requested some refund then waited in vain for the Manager to contact the Owners and get back to me. I rang her to be informed of their refusal The Manager once nice changed telling me that I should have found these things out for myself I informed her that I would post this on the internet I consider that the information should be revealed beforehand The Owners chose to remain anonymous without discussion and without refund I consider this to be greed and misrepresentation Even with 48hrs warning would hope for at least 1 day refund Postage size television at right angle to the bed poor image The place is unattended all day Other than breakfast and evening booking in at 5 until 8 pm Not sure what would happen in a daytime emergency Booking .com have been good and listened
The room was as described warm clean and comfortable The breakfast was good The Manager was friendly helpful and welcoming
Full ash trays everywhere. Stale smell of cigarettes in our room. The small 'double' bed, the awful mattress, dirty windows, dirty carpet, no toilet roll holder, no shower curtain or screen, no bath mat, no hot water in the morning. Terrible breakfast, I suspect the whole meal had been microwaved. Slimy under cooked bacon, rubbery scrambled egg (no choice just scrambled), hard sausage and white toast. No side plate or knife. Had to ask for main course cutlery. The waitress was wearing a dirty t shirt, track suit bottoms and had bright pink nail varnish! Late check in and out by 10am on a Sunday morning! Terrible!!!
The location. The house is beautiful and it could be a wonderful hotel if run differently. The lady that greeted us was very friendly and the room was a good size. Nice mushrooms with the breakfast.
The property was up for sale. It had an air of being on the point of closing down. Breakfast was rushed. Hadn't finished cereal when the cooked food had arrived. No choice of the type of cooked egg. No side plates for the toast and knives removed before the toast had been eaten.
The friendliness of the staff. The location was lovely. It was within easy reach to visit both Canterbury and the coast.
No soft drinks sold at bar - only red wine! Ran a bath in the evening and had little to no hot water, room itself wasn't cleaned to a high standard - dust etc behind toilet and inside the toilet didn't look too fresh. The reviews I read of this hotel prior to staying were all pretty correct. Ok for a night but would not stay here again
Building and grounds are very pretty
Breakfast poor area not clean,room was not very clean few facilities were tired and worn , bathrooms no bath mat,no hand towels, no mirror over sink , carpet around toilet, not atrue b&b staff not owners came in daily
Location nice quite village close to canterbury
Limited wi-fi, only important as I was working. Pub closed
Space, friendly staff.
Very hard to contact Staple House prior to the stay. On arrival (Tues EVE) full payment was taken by a member of staff but when breakfast was requested for the next morning at 7:30am, we were told that this was too early & could not be provided. We asked for a refund but were told that we should contact the manager the next day. The manager never returned our call and when we left the accommodation on Thurs (AM) no staff were present at the accommodation & no breakfast was provided. There was a sale board outside the property. I would not recommend staying there.
Wifi was advertised online and yet when we inquired as to why we couldn't connect we were told that you had to sit on the bench outside... Which we tried and it didn't work either. The bath looked extremely aged and the soap dish had hairs in it. The shower head in the bath didn't work and had to wash hair underneath the taps!! Woodlouse on bed but since this was in the countryside it may be unavoidable. A stain on the bed sheets and the mattress was very thin that when you sat down you felt the struts. The TV didn't work properly, the screen flickered if you moved so had to stay deadly still if you wanted to watch.
Looks like a nice room at first sight in the outside barn conversion Good parking facilities Nice garden area
where do we begin.......
The feeling that it was not going to be there much longer which is a real shame
Location to local things brilliant
when you arrive you cannot have anything to eat or drink. Big bar no drinks. had to go to village for a soft drink!!!!!! big brown stains on towels provided. broken bed snapped in the middle.toilet seat broken in many places where germs breed. no wi?fi taps in bath didnt work at all. awful member of staff at breakfast unwelcoming no smile marks all over the walls and damp mildew in the bathroom, no signal on tv.
staple house was beautiful inside and out.where it was situated lovely.
Rooms in outbuilding very small rooms in need of updating
Rooms are small, reception hours are very tight and breakfast can be improved with better qualitt ingredients.
Location is great and main building looks nice. 10 min from the coast line and 15min from canterbury.
The owner does not live on the premises! You have to give her a call if you need help! In her advertisments (even in the room) she announces food and drinks. The Bar is closed and food is not served! You have to travel a few miles to get decent food and drinks.
Nice historic building in the middle of nowhere.
Could do with more choice of breakfast cereals,and choice of eggs.
Quiet,good location,clean rooms.
As the property is being sold lacking in facilities. When we arrived the main reception was very dark and unwelcoming and the bar was no longer in use. Could be a really nice little bar area where guests can sit and relax . Mattress was very uncomfortable and had a spring sticking in my back all night! Carpet in bathroom was stained and not suitable flooring in bathrooms. Walls had damp patches. Only 3 tea bags in room and hardly any toilet paper left on roll. No spare provided.
Really beautiful house and setting. Lovely breakfast and warm welcome. Room was clean.
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