The Unicorn Hotel  

When I complained that the tv wasn't working it was fixed later that evening so they responded reasonably well

The restaurant. It was a Friday night and I was advised it was better to eat in the bar as there weren't many people booked in and the atmosphere would be better. There was no atmosphere in the bar either and no-one attempted to bring a menu or ask about drinks - they all seemed busy on something unrelated to the bar. The dinner was poor. Breakfast was set up with knife and fork but neither I nor 5 others whilst I was there was ever asked if we wanted anything cooked so I dont think they actually do cooked breakfast despite the knife and fork!

Old hotel in Cotswolds

Small cramped and no cooked breakfast

The staff were pleasant and the Hotel is in a good location

The Hotel was freezing cold,it is no good advertising a Hotel having roaring log fires when in fact it has just one in the bar and it doesn't throw out enough heat to warm even the bar area, just one radiator in the restruant and we were advised to stay in bar as it was so cold , still cold the following morning, breakfast was poor (very little selection) and didn't even open restruant that night as it was too cold so again ate in the bar. On speaking to the Manager about how cold the Hotel was I was surprised to learn that the Owner is very aware of the problem and has been for a long time but it would appear chooses not to rectify the problem we will not return or recomend it to anyone else The owner isn't bothered about the comfort

It was comfortable, friendly an excellent location, and olde worlde charm, helpful staff and whoever dealt with the booking took note of dietary requirements.

A bell or similar at reception to summon someone would be useful.

Location

Poor standard of staff customer relations

Reception staff, young lady in dining room were helpful, courteous and attentive. Ambience - period features in the lounge and bar. Dog friendly.

We were impressed by the friendly, helpful Staff, the quality of the room and the ambience of the lounges, especially the log fire in the bar area. We could only stay for one night but have promised ourselves a longerreturn visit as soon as possible. Overall - excellent value for money.

Friendly, helpful staff. Location, easy access to hotel and within easy walking distance to town centre.

To access tv remote only worked when stood on bed, picture quality poor.

Excellent welcome, service and quality

Location

Tatty furniture. Small crt television

The staff at the hotel was great and extremely helpful, and the hotel is in a really cool old building from the 1600'S. Stow-on-the-Wold is a great location to stay in if you want to see the Cotswolds, since it's a very central location, and there are many restaurants and shops in the town.

The only thing you should know is that the hotel is located next to a main street, so you can hear traffic going by until about 10pm and starting early in the morning. I am not a light sleeper so this didn't bother me at all!

Ideal hotel to stay for touring cotswolds