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Grantham Road, Whatton, NG13 9EW, United Kingdom – Show map
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1 property in Whatton
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61 verified reviews
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Haven In The Vale Hotel's staff speak: English
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Massage, Games room, Library
Food & Drink
Restaurant, Bar, Restaurant (à la carte), Restaurant (buffet), Snack bar, Special diet menus (on request)
Internet via modem is available in the business centre and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Shared lounge/TV area, Laundry, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Designated smoking area
11:00 - 21:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 61 reviews
Value for money
Show reviews from:
Nestled in Nottinghamshire countryside, The Springfield Inn in Lowdham is a rustic country pub offering en suite accommodation and hearty pub food accompanied by cask ales.
Score from 307 reviews Good
Next to Nottingham Castle, this hotel has a superb city centre location. Features include a restaurant, a bar and rooms each with a TV and private bathroom.
Score from 1719 reviews Review score
In Nottingham city centre, this Jurys Inn offers modern rooms with spacious bathrooms, just 5 minutes’ walk from Nottingham Rail Station.
Score from 1078 reviews Very good
With a traditional restaurant and real ale bar, Staunton Arms offers modern rooms with free Wi-Fi.
Score from 108 reviews Superb
16 April 2015
Room was dusty
Friendliness of staff and food
12 March 2015
Didn't need to stay, last minute, attempted to cancel, was charged full fare for full booked stay and never stepped foot in the place! All of England's business people hopefully are not nearly as RUDE!
10 February 2015
was very friendly
3 December 2014
At 7.00pm,after a 300+ mile drive,to be told that the chef had phoned in sick and there was no food available. Had to change room as toilet did not work.New room was not the cleanest. Went to the bar only to be told that it was closing at 8.15 as there was nobody in!!! Very overpriced.
Breakfast wasn't too bad but coffee could have been hotter.
14 November 2014
price to high for room you get. standing in water when showering. room smelt all musty/damp
breakfast was good. staff were helpful
13 October 2014
no wi-fi poor mobile reception dirty cups/mugs in room then none on second night loose taps and toilet seat
excellent breakfast evening menu good but very 80's very good parking
9 September 2014
No one on reception, had to go looking for someone. A very bad musty smell on entering the place which stayed with us and the fry - up breakfast was very poor. Handles on the room door were really loose. We feel bad posting this as the barman was very helpful after other guests pinched our taxi.
Nothing springs immediately to mind about this place.
7 September 2014
Couldn't use mobile in hotel had to go outside. No WiFi in room
26 August 2014
the room was v cold the bed was clean and comfortable but was not made during the three days i was there.just the duvet pulled up over it.the underneath was left all rucked and uncomfortable.it let down the other part of the hotel which was well run and friendly also someone went into my bag which i dont like.
the food was very good and i would recomend the dining to anyone. great service and v friendly also good value for money the steaks were were cooked perfectly to order and they were very helpful towards my pecular dietry needs.
26 August 2014
No welcome at reception Poor decor of room Noisy door in hallway, reported to hotel staff Would not have liked to stay another night
Staff were friendly in bar area
24 August 2014
Kettle in room was full of black mould. staff exchanged it straight away for a new kettle. But no one said they were sorry not reception or housekeeping.will not stay there again you blew it for us.
Staff really friendly, Beds comfortable, Breakfast standard Basic.
20 August 2014
19 August 2014
friendly staff ,nothing was to much trouble , excellent breakfast
12 August 2014
Rooms old fashioned and basic.Although did include tea making facility & T.V. No WiFi network and had to go outside to use our mobile phones.
Food excellent, as was the service
12 August 2014
The hotel was not well kept up. Problems with damp coming through walls and very run down and broken facilities eg shower.
8 August 2014
It was like staying in a time warp motel from 1973... Door handles falling off, room contents resembled the stuff you see left in a field after a boot sale that nobody wanted to buy... Felt out of place in the bar as I wasn't topless with a thousand tatoos to show off. The Hotel's car/park field was hired out for a mod/scooter festival - we had a jam/ska/mod band playing outside our bedroom window till gone midnight, although in fairness they weren't bad.
The pub grub (or 'restaurant') was good and reasonably priced. Breakfast was ok. The drunks were entertaining...
7 August 2014
Staff great arrived late but rang a head and no problem staff great a breakfast
29 July 2014
Room looked tired wardrobe full of dust. Breakfast ok produce seemed cheap
Staff friendly nice bar.
26 July 2014
Very uneven floors, bad mattress lumpy. No drinking water in room or fridge. Room advertised for disabled completely inappropriate impossible for person in electric wheelchair to move around or to use a hoist to get into bed.double bed plus a single bed was the problem. Had to then take a bigger room without suitable roll in bathroom. Also charged extra so felt very ripped off having to pay £80. All this having made two phone calls from Australia re our requirements for disabled room
The area its
18 July 2014
Booking.com handling of the booking was very poor.
13 July 2014
No staff on reception either on arrival or departure.Uncomfortable bed with springs protruding from mattress-I had to sleep on top of the duvet. Kettle lid broken. Washbasin to small to fill the kettle from.No shower cubicle, just a tray with curtain. Shower only dribbled. Needed to move loose dressing table mirror to draw curtains. Windowsill dirty. No double glazing, so had to endure stifling hot room or constant drone throughout the night of HGVs on the A52 outside. Hotel name completely misleading - Truckstop by the Trunkroad would have been more apt. I was lso unable to pay my bill on departure, as the only person I could find was the chef who spoke limited English, and despite waiting a further ten minutes, no-one came to attend to me, and I could wait no longer.The whole place is tired, shoddy and poorly run and represents extremely bad value for money. This is my first booking on your website, and if you wish to maintain your reputation, I suugest you remove this establishment from your list. It is probably one of the worst places of its type that I have ever stayed in.
Nothing particular I can think of.
1 July 2014
We stayed sat night, no hot water on the night or sun morning. 5 of us ate on the sat night, it was steak night, 4 ordered steak, they came back to tell us there was only 1 steak available and when I asked if we could see the dessert menu we were told sorry but the chef went home at 9pm and the kitchens are now closed. Asked for raspberry jam on sun morning, sorry we have run out!!!! Kettle in room but no cups
24 June 2014
Good location not far from A1 - nice break.
24 June 2014
The shower, needs better wifi.
The staff were very helpful food was good. We stayed an extra night!
17 June 2014
Tired decor and general condition of accomodation. Reception floor has strange slope, maybe good for wheelchair users but disconcerting for walking upon.
Almost no other customers.
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