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Newest reviews for The Waverley

  • Anonymous
      United Kingdom
    August 28, 2014

    The room was clean and bright but very small for four of us. We were provided with towels and toileteries which was a nice touch. Plus there were plastic cups in the room which was a bonus. Also the free car park right outside the hotel was fantastic.

    The reception area was dark and didnt smell very nice. Also the hotel was very noisy throughout the night so if you have young children i wouldnt recommend it. Also if you dont pre-book breakfast you have to go elsewhere.

    6.7

  • Lucy
      United Kingdom
    August 26, 2014

    Excellent check in and checkout. Lovely warm shower. Excellent tea and coffee facilities We could see the tower from our window too!

    We had one tiny bottle of shower gel to share. It was not enough. The bed spread looked dirty and outdated. Advise to switch to white.

    7.1

  • Keith
      United Kingdom
    August 15, 2014

    Good clean rooms

    Nothing

    8.3

  • Anonymous
      United Kingdom
    May 27, 2014

    It was very central and clean.

    We arranged with the owner to have a late check out prior to our arrival. This was all confirmed in writing via email. However on the morning of departure a member of staff very rudely bellowed down that hall "you're meant to be out now, I want you out." There was no knock on the door or polite customer service at all. After trying to explain that we had arranged a late check out she still proceeded to shout down the hall. (Probably disturbing other guests) She later returned to shout some more, I showed her the email, to which she exclaimed she knew nothing about and muttered a few apologies. On departure there was no one in sight to make a complaint to. Overall it was pleasant but let down by lack of customer service and apparent lack of basic communication skills.

    6.7

  • Daniel
      United Kingdom
    May 8, 2014

    Warm welcome,cleanliness,good food cooked to order and car parking facilities were good. The hotel was quiet and a short walk from the prom.

    all was good

    8.8

  • Barbara
      United Kingdom
    April 22, 2014

    very nice place and close to shops and sea front

    7.5

  • Laura
      United Kingdom
    April 10, 2014

    Location was central Parking at front. Breakfast was good - lots of choice Reasonably priced Comfortable Bed Friendly/accomodating staff Good hot shower Overall basic but Ideal for couple of nights stay - cheap & cheerful.

    TV didnt work in two of our rooms - wasnt a problem as we were out most of the time. Kettle wire was too short, didnt fit on table so had to boil on floor not ideal with children around. showers had poor drainage. Overall minor problems that could be easily fixed.

    7.1

  • Karen
      United Kingdom
    April 8, 2014

    Nice room, quiet at night, comfy bed. Helpful, friendly host. Convenient for town centre amenities. Free parking on site. Free wifi.

    TV was small and had poor reception but it wasn't essential to our stay. Would have liked choice of muesli or bran based cereal for breakfast.

    9.2

  • Liam
      United Kingdom
    March 18, 2014

    Room with breakfast at £25.00 Clean and freshly laundered bedding Room heating adjustable by guest Lots of piping hot water Friendly and helpful host Free wi-fi throughout Breakfast Location

    Lack of wardrobe, drawers and chairs Living out of suitcase Small unheated en-suite facility No shaver point Shower curtain drawn into the shower space during use

    6.7

  • Shadea
      United Kingdom
    March 18, 2014

    Room had good facilities and was very clean

    7.5

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