The Wellington Hotel  

I thought the staff were excellent. Every staff member worked hard and tried very hard to help and the service was excellent. The hotel has a lovely view of the ocean from the rooms and the bar as well as the dinky room. The decking outside on a warm evening is stunning. Overall a good experience and I enjoyed the stay

I felt the bathroom in the food was tatty and tired,it really needed to be upgraded. The cost of the room was a little high really for the quality, I would expect satellite tv for the cost of the room, it is small things that took away from being an amazing stay to a good stay. The cost of food was a little high as well, three things that would make this an amazing experience if they were adressed.

The view and location to the town.

Bathroom was little bit tired.

Attractive room, very beautiful view, lovely balcony/terrace. Attractive and interesting building, and decor. Stylish, well decorated. Helpful staff - re parking. Very quiet hotel.

Room arranged very badly, poor lighting, only one easy chair. Food not up to expectation, bar very small and dimly lit. Breakfast very limited, with different items missing each day. Next item - recommendation would depend on guest's requirements. Stairs dangerous - should warn that buidling is unsuitable for people with limited mobility.

The hotel was comfortable and the views were amazing.

The restaurant was unexpectedly closed and we were not informed this until we tried to book a table

The hotel and room where very clean and the staff freindly and attentive.

Parking when busy would be a problem. The noise created when the cold water system was activated, eg refilling toilet cistern after flushing, and using cold water tap. This is possibly due to the cold water mains supply and pressure needed to supply at top of steep hill. None the less a bit disconcerting when say toilet is flushed in a nearby room during the night, the noise from the water pressure is frightening until you get used to it. Maybe a word of such at reception when booking in might be a good idea.

The Verandah with the great view of the sea. Design is grand and we have voted it is as the best hotel that we have stayed in this trip because of the wonderful view from the verandah and the breakfast is very nice too.

We had agreat nights sleep and fantastic sea views from our balcony

frendly atmospher

Could do with soom towel racks

The view from the bedroom was lovely.

Parking was not good. Breakfast cold! Bathroom really small (Room 7)

The staff were very friendly and helpful, the quality of the food in the restaurant was very good, however the service was very slow, 1 hr to get the meal. The water views were brilliant

, the decor was very tired, the carpets were dirty and needed updating, the balcony was rusty. The TV in the room was a very small portable, the size of a PC monitor. I felt the brochure was nicer than the reality. I expected a more modern update for a 4 star hotel

This lovely Victorian Hotel is situated in an enviable position on the hillside overlooking the coast at Ventnor. Our room had a balcony with sea views which was ideal for sharing a glass or two of wine before dinner or reading.Hearing the sound of the sea is very inducive to relaxation and so we slept very well during our two night stay. The hotel restaurant had a good choice on the dinner menu, however although I emailed ahead of our stay to advise of special dietry requirements, it would appear that only the reception staff were informed of this. Breakfast on the terrace was very nice in the morning sunshine.

Parking is restricted, and the nearest parking is in public car parks. Steep steps down to the seafront

The staff were friendly and helpful. Our room was overlooking the sea with a large balcony and very good facilites.The food was beautifully cooked and presented. A great experience albeit for only 2 nights.