The West End Hotel  

I liked the modern decor of the hotel as it made it look and feel very upmarket. The staff were very inviting and the atmosphere was very nice. Food was lovely and great value for money and the drink prices where amazing. really enjoyed the 20% discount on food and drink for being a hotel guest.

My whole experience at the hotel was positive and the only thing that I would say was negative was that we were at the top landing and there where about 8 flights of stairs, however they did say that on the website to make you fully aware, just exhausting when you had been walking all over edinburgh then you had to climb stairs to access your room. Only thing I would change is request a room on a lower level. Apart from that i would highly recommend the place and will use again.

walking the 73 stairs to the room i knew it stated that there were no lifts but it was to much of a hike to our room.

We stayed on long weekend may day break there is no shampoo and conditioner in shower location is far from the town around 1 mile they didnt clean the room on the second day

The staff couldnt do enough to help they were fantastic. The bar is very reasonable too and you get 20% off the prices! The value for money was the main pull for us here but the location was good (about 10 mins walk to Princes street) and comfortable accommodation.

The location was perfect for the beautiful city. The staff was buff-term caring and helpful. Breakfast was simple but good enough considering the affordable price. I can really recommend this hotel to people visiting Edinburgh.

Hotel was spotless staff very friendly and helpful good food very good value for money will defintley be goin back

We enjoyed our stay at the West end Hotel as it was pretty central, clean but if I had to mention one minor drowback is that the Hotel has no lift.

I got the bill and the end off our stay :-) hahaaa joking...

Staff helpful and friendly - we had a problem with water pressure in our shower and this was dealt with straight away. Australian girl, called Dee, especially friendly and efficient. Relaxed atmosphere. Good location for Book festival, modern art art gallery and water of Leith walk (all of which we sampled).

Room very small and lacking in storage - nowhere to put shower products or hang towels. Seemed a bit pricey for its size - festival rates I assume. Room could have done with a bit more 'deep cleaning' E.G. skirting boards dusty as were drawers inside wardrobe and behind bed. More healthy options for breakfast would have been good E.G. muesli, yoghurt, fruit but maybe I am in minority!

The staff were extremely helpful and welcoming, the food in the restaurant was fantastic and exceptionally well priced.

This is a very elegant hotel with good designs. The hotel is close to Princess Avenue and easy to go anywhere in Edingburg. Hotel staff are very friendly and helpful. This is a very nice experience staying in West End hotel. The facilities in this hotel are good. There are self-catering kitchen and washing machines. Easy for a group to stay.

Location

The hotel was mainly a bed-renting one for bagpackers this was not specified in the description in the web site

I enjoyed the hotel's position, the room was clean and the breakfast was good

Unfortunately, the room is not supposed to be serviced every day unless customers specifically ask for it! Nobody gave me any info about that either when I booked or when I checked in and I think this is quite unfair for £80 a night hotel!