The West End Hotel  

Stayed in 12 bed dorm and the beds were much more comfortable than expected. The bar area was nice, as was the food on offer. 20% off food and drink made it fantastic value.

Plug sockets in room did not work, which I was told was intentional

The location was very good as you could walk to all tourist attractions. The staff were extremely friendly and welcoming, and very helpful as well! Althoughy we were on the top floor and had to climb a lot of stairs, it did not bother us because of the time we were there in the room and the little amount of luggage that we had. Our room was lovely and had all tr facilities that were listed on the website etc. However out shower was a bit temprimental and I did not have a hot shower. My boyfriend did because the shower would have been running long enough by the time he got in it. Not ideal of you was in a rush. I thought the cooked breakfast was lovely and we really did take advantage of the 20% discount at the bar. The atmosphere was lovely for the whole of our trip and alot of locals drank there which shows how good the bar was. I would stay there again.

The shower was a bit temprimental. You had to run it for a long time in order to have a decently hot shower. This was a Pain of you were in a rush to head out.

Booked late so got a good deal. Room was clean and comfy. Staff were really good and very helpfull. On top floor 4 flights of stairs was not as bad as thought. Would definitely go back.

I got a really nice room just for me and my friend for a good price. The room was kept clean at all times and we even got a coffee maker in the room which was definitely a plus. The breakfast they offered was actually quite nice too and included in the price. Close to the train station and a 20 minute walk from the Royal Mile, a little far, but close enough. I would certainly stay at this hotel again.

There were no lifts. We stayed at the last floor and nobody helped us carry our bags, which were very heavy. It wouldn't be a problem if there was a lift.

The hotel was very clean and comfortable, close to train station and all local attractions.

Our room was on top floor and there was no lift.

1. Lovely view out the back 2. homely hotel

it was very welcoming

Close to Prince Street. You don't spend even 10 minutes walking.

There is no elevators. 4 or 5th floors with long staird steps. Also there is no reception of the hotel. Check in, out and anything else you have to treat at the "bar" of the hotel.

La chambre

Le booking est Excecrable. Malgré le fait d'avoir donner toutes les informations lors de la réservation par le net, il faut lors de l'arrivée, passer au check-in, un ecran sur lequel il faut à nouveau tout réinscrire et sur lequel il faut valider des chambres pour 2 adultes et 0 enfants en priant qu'il y ait bien 4 lits dans la chambre. De plus, le systè prétend accepter les cartes Mastercard mais il n'en es rien. L'arrivée en famille peut friser le cauchemar.

Tasteful interiors, good location, helpful staff,

Family (quad) room was rather smallish - there was hardly any place for the luggages

I liked the modern decor of the hotel as it made it look and feel very upmarket. The staff were very inviting and the atmosphere was very nice. Food was lovely and great value for money and the drink prices where amazing. really enjoyed the 20% discount on food and drink for being a hotel guest.

My whole experience at the hotel was positive and the only thing that I would say was negative was that we were at the top landing and there where about 8 flights of stairs, however they did say that on the website to make you fully aware, just exhausting when you had been walking all over edinburgh then you had to climb stairs to access your room. Only thing I would change is request a room on a lower level. Apart from that i would highly recommend the place and will use again.

too many stairs to the bedroom cant remember reading about them being spread out on 4-5 floors the toilet was cramped also

The hotel staff were really friendly. Hotel is lovely and is just a few minutes walk from Princes street. Hotel bar was good too!