Legacy White Hart Hotel  

Architecture, History, Location, Spa Facilities (if the swimming pool was open)

The fact that our main reason for booking this particular hotel was to enjoy the swimming pool. It was closed.

Staff were all helpful. Breakfast was good and I appreciated the use of Fairtrade tea/coffee/sugar in the bedrooms. Very well located 5 min walk from the staion and right in the centre of Lewis.Good views from the dining room of the surrounding hills. Although the room was a single it had a double bed and was larger than many singles.

The age of the building had great charm but furniture and furnishings generally faded and scruffy. Bed sqeaked dreadfully when ever I turned over. Room was very hot despite windows being open and there was a smell of drains in the bathroom. No lift so I had to carry a heavy suitcase up two flights of stairs.

Convenience of location right in the town. Breakfast good and now the new owners have started to use the conservatory the restaurant is light and airy. The new owners have begun to make improvements. They take dogs and made no extra charge. The price of the room

We stayed in the annexe. It is very dated and our room was in poor state of repair with trailing flexes for the kettle etc draped over the radiator, pieces missing from the carpet. The bed was very, very uncomfortable tThe ensuite was the smallest I have encountered, barely 3 feet deep so the door lock bashed onto the vanity unit. You had to squeeze in and shut the door before you were able to get Iround to the toilet. The shower was fine though.

When they moved us from room 12 to 41 at least it did not smell the bed linnen was not ripped or old and the room was fairly clean the dinning room was very nice and the food was good

I did not like any thing about my stay at the white hart hotel first the room they gave us number 12 the window has falling out bed linning was as old as the building and ripped the smell in the room was due to the toilet which when I open it up it smelt like surarge and looked like it had never been clened would never stay there again

The location

The hotel had a faded look about it, and could probably do with an update with the decor and furnishing. We had booked a double room in the hotel, but when we arrived we had been booked a twin room in the annex. I felt this was misleading as the annex was down a steep slope in a modern building, so would not have met our expectations of a stay. We complained to the duty manager, Francis, who was very understanding and obliging and changed our room, albeit to a twin, in the main hotel. She also provided us with a drink at the bar.

Great view from the breakfast room.

Very shabby and not very clean room and bathroom. Bedroom window dangerously loose.

The staff were great and breakfast was good

The bed was so uncomfortable it hurt. The room sloped and your cup would slide of the table. There was only one elect pulg in the whole room and the lights fused when turning on the kettle. The spare pillows had used pillow cases on them. And the fire works in the street (bangers on the 12 nov) kept us awake all night it was like being in a war zone- not the hotels problem we know- would stay in Lewes again but not here.

We had stayed at the hotel a number of times in the past but this will be the last! Previously we had stayed in the main building which is old, quirky and full of character. This time we were put in the 'anexe' which was a poor quality, poorly maintained copy of a premier inn. A change of ownership has also seen a change in the restaurant and sadly not for the better! Oh and now they charge a surcharge for credit card payments!

Convenieant, good value, good breakfast, Great staff

The whole hotel was a bit 'tired' and in need of a bit of a spruce up, but that aside we enjoyed our brief stay.

Nothing! It was old, grubby and oppressive. The room had really poor- bathroom facilities, my daughter who is 5 foot 3 was touching the ceiling when in the shower.

It was an experience to stay in a very old hotel, with slopping floors in our very cosy bedroom, many original features, yet the other areas were full of light and bright, and gorgeous views of snowy hills. We were there on probably the coldest night for a long time, everything was being done for our warmth as possible. One member of staff organised an 'under the pillow ' Fire Alerter for my use, when she became aware that I was profoundly deaf. Brilliant. The spa masseur was excellent. All staff were very friendly and professional.

The tea was very weak. The pool was closed. The curtains on the second floor landing were filthy.

The building was charming - as were the staff.