Legacy White Hart Hotel  

The Location was great , the food was consistently excellent and the helpfullness of the staff are memorable. I requested a quite room and thats what I received.

The room in the roof of the attic was very hot despite having a window open, the bed was mature and therefore saggy and the shower was faulty allthough this was explained as user error . The television signal was inconsistent. Staff informed me that the signal was going to be fixed. I think the rooms need to be refurbished - the room price reflects the quality of room so pay your money and take your choice

Location, staff were friendly, Would like to use it again but didn't like the room at all.

Room was tired, a bit tatty Menu poor

Location Bar/lounge area Breakfast HelpfulStaff

Carpet v stained in our room 47 Room decor dowdy Walls & ceiling v thin. Could hear footsteps and bathroom noises in the night from above Light leakage through door all night

comfortable room good buffet beakfast good location

Liked the Olde-wordly feel to the place. Great location & views from the terrace. Staff very friendly and helpful

Very cosy/comfortable

Central location, original building, wifi in main hotel, breakfast choice.

Annexe, smell in lobby, no sound insulation, can hear normal conversation and toilet noises from rooms around and above, floorboards creak at every step, bed not very comfortable. 12" CRT tv with 5 channel freeview box didn't work for more than a few minutes at a time. No wifi. Parking for about 15 cars for 50 + rooms. Breakfast choice good but taken in conservatory which is shabby and in need of a good spring clean.

Plenty of room Comfortable Inexpensive Free Wi Fi

The staff were really friendly and informative. The room was spacious and clean. The breakfast was great and the hotel atmosphere was lovely

Car park was too congested had to park on the street overnight as there was not enough space.

Great location and value for money. Staff really friendly and helpful, and a relaxed atmosphere. A quirky old-world style that we kind of liked.

The bed was too squidgy in room 42 to get much sleep and everywhere was in need of a revamp, but overall we got good value so we were very happy.

The staff were really helpful and the hotel itself was great. Our room was small but lovely and the hotel was full of character. There was a very nice terrace and the breakfast was fantastic. Really enjoyed our stay in the white hart and would definitely recommend it.

We liked everything!

A very pleasant and welcoming hotel.

Public rooms were good and the breakfast was excellent, plenty of choice.

Rooms very shabby, really need refurbishing. All the underside of the bed was hanging on the floor, although it was very comfortable.TV Didn't work, took 2 members of staff to get it going. Unable to work the shower .

Price - you get what you pay for The Front of house - old part. Gym and Spar etc... Breakfast. Freindly staff.

Run down rooms. Television not working even reported it but no 'action' a porter who tells you that he agrees with you (re Tele) but says owners are not willing to put any more money into the hotel! H&S dangerous metal steps from Sun terrace to outside rooms. Bottom car park full of debris.

A lovely friendly hotel. Building has amazing traditional character and a contemporary side too, so suits all. Buffet breakfast is very good and room tea and coffee facilities very generous.

Shower in room was basically hopeless and reported to reception on leaving.

the hotel was in a good location,close to shops and local transport.the staff very nice frances was lovely really friendly and helpfull. the pool and terrace area was a relaxing break.

nothing major would have liked breakfast served a little later as away having a break from normality and early starts.

Location

Bed in room 42 was very soft like sleeping on marshmallows. Impossible tp have a good night's sleep on it. Bathroom - door wouldn't close - cistern gets in the way and you can only flush by putting deat down. In sum poor design and no investment in decent beds. I told the receptionist in the morning to advise the manager.

Location

Noisy and in need of refurbishment

Room was clean and comfortable. The beer, when available was good Good Value for money

We booked 3 rooms but were only offered 2 on arrival. This was resolved on our second night but has taken over a month to finally get a refund agreed for the unavailable room

I really liked the breakfast I enjoyed the character of the building & the lovely view of the South Downs The staff were friendly & helpful and I felt comfortable.

The parking area was difficult to get out of once you realised there weren't any spaces. Lots of cheap long stay parking in North Street.

The room we were moved to

The room we were moved from. We booked a period hotel with spa and pool facilities for the one night of my birthday, unfortunately coinciding with a funeral in Lewes we were attending the same day. The room we were directed to was in an ugly separate building behind the hotel with no adjoining area to the spa (ie: had to walk through the car park in order to access pool etc.) Fortunately after ado we were moved to an adequate space

Location and breakfast and friendly and helpful staff.

Awfully old fashioned and the "lodge" is desperate for a refurb. The car park at the very rear is a nightmare with concrete blocks to scrape your car on. Yucky blanket instead of duvet. Bathroom smelled horrible. Bed sagged and rocked on its old legs. I could go on and on.

I was supposed to be running the Brighton Marathon so booked this hotel 3 months ago for my stay. I was then offered a place in the London Marathon and tried to cancel the room. They refused to give me my money back as they took it immediately. I have then 8 weeks notice but they refused to move. I was offered a weekend break in Preston as an alternative. I explained I was running for a children's cancer charity and I had already out laid a lot of personal expense and I simply couldn't afford to lose another £80. Selfish greedy hotel chain. It wouldn't surprise me if they re-let the room and made double!!

All the above. We will be in the media after the marathon as the cause is quite well known in Yorkshire so I shall make sure that this hotel is named and shamed!!! Disgraceful.

Central location Beds very comfortable Good facilities Staff very welcoming and friendly

Car parking facilities bathroom needed updating

Very convenient location. Good breakfast.

Very poor room (number 55 in annex) that needs complete refurbishing Peeling wallpaper Very small TV that hardly worked Kettle had to be plugged in on the floor on the other side of the room